BMI Solutions Reviews 

76
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I've recently ordered a scanner. No email communications even after a week. I was shocked to see on the web site that they now stopped trading. Hoping that Lisa us going to contact us soon and arrang... See more

Rated 5 out of 5 stars

Freed up loads of space wasted on old documents and records I needed to keep. Like many had a massive backlog of paperwork which I needed to get rid of. Ongoing need for scanning these days is low so... See more

Rated 5 out of 5 stars

Was struggling to locate an Epson V800 scanner. Managed to pre-order one with BMI Solutions who dispatched one as soon as stocks became available. Scanner arrived in less than 24 hours. Excellent serv... See more

Rated 5 out of 5 stars

I called BMI solutions as I was having difficulty purchasing my scanner on amazon. they were very helpful and efficient and took my order immediately over the phone. It arrived ahead of schedule and... See more

Company details

  1. Internet Shop

Information provided by various external sources

BMI Solutions are Document and Photo Scanner Specialists.


Contact info

3.5

Average

TrustScore 3.5 out of 5

76 reviews

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3.5

All reviews

(76)

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Rated 1 out of 5 stars

Are they still trading?

I've recently ordered a scanner. No email communications even after a week. I was shocked to see on the web site that they now stopped trading. Hoping that Lisa us going to contact us soon and arrange either for a refund or delivery of scanner. Fingers crossed....

6 October 2022
Unprompted review
Rated 5 out of 5 stars

Just excellent

I needed to buy a scanner that was to be purchased by my employer.
Lisa was super quick to email me and assist in the procurement process. Nothing was a problem. Thanks Lisa, appreciate your professionalism, it’s very refreshing, where good customer service seems to be going out of the window.

28 March 2022
Unprompted review
BMI Solutions logo

Reply from BMI Solutions

Thank you very much for your kind review :)

Rated 5 out of 5 stars

Fantastic service with genuine care.

Fantastic service. Genuine sense of care and responsibility to the customer. I bought a scanner which turned out to not work through no fault of BMI. Technical Support at Epson agreed to replace it but would only offer me a refurbished scanner in place of my brand new one as that is all they had. I let Lisa at BMI know what was happening with Epson, she immediately called me to offer me a brand new scanner and would resolve the issue with Epson. An issue that had taken weeks to resolve with Epson, addressed in one phone call with Lisa and I had a brand new scanner the next day. I would not hesitate to use them again. Great price and fantastic service.

17 February 2021
Unprompted review
Rated 5 out of 5 stars

Epson V850 scanner…

Competitive price Epson V850 scanner and first class delivery service coupled with very good telephone communucation when contacted with thechnical query.
Thank you BMI.

27 January 2021
Unprompted review
Rated 5 out of 5 stars

Very satisfied

Having checked out several sites for both price and availablity, BMI Solutions ticked both boxes. Delivery was very prompt and exceeded my expectations. The personal attention to our order was much appreciated.

Graham Bendell
Sherborne Museum

24 August 2020
Unprompted review
Rated 4 out of 5 stars

Great service and price

Great service and price. Lost one star as had to email them to chase order, but did respond promptly and provided tracking info. Best price I found (compared to Amazon).

4 June 2020
Unprompted review
Rated 5 out of 5 stars

Just the best of customer service.

Just the best of customer service. Very knowledgable and helpful. Great price for the product I purchased, end to end perfect experience. Thanks.

21 February 2020
Unprompted review
BMI Solutions logo

Reply from BMI Solutions

Thank you for your positive review, it means alot!

Rated 5 out of 5 stars

Very good service

Very good service, ordered my scanner one day, turned up the next day.

Thanks for your help.

20 February 2020
Unprompted review
BMI Solutions logo

Reply from BMI Solutions

Thank you Graham,

Kind regards

BMI Solutions Ltd

Rated 5 out of 5 stars

BMI solution is one of very few…

BMI solution is one of very few companies to provided an added value service with the purchases made from them. A smooth and prompt transaction and almost immediate dispatch from stock for next day delivery. They've kept us informed throughout the process and their customer service is unrivalled.
To be able to provided the best competitive prices and win customers is a great achievement but to demonstrate a fantastic level of service makes this company as our favourite for imaging equipment.
Hats off to their director Lisa Brown.

23 October 2019
Unprompted review
BMI Solutions logo

Reply from BMI Solutions

Thank you very much for your review Jarrah it is much appreciated!

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