Worst customer service I have experienced so far. Not all items I ordered were delivered and when I contacted customer service, they answered after two business days with a very generic „oops mistake... See more
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See what reviewers are saying
- great range of flower arrangements - I regularly order present boxes/surprises for my relatives in Germany from abroad - flowers always in good condition - always looking out for good deals -... See more
Ordered via their eBay store. Posted and Arrived on-time. Perfect communication regarding the delivery tracking information. Excellent bouquet shipped inside a box which is designed to hold the flower... See more
It is an extremely reliable flower service that offers high-quality products all year round. I simply love them, and you can feel they care a lot for both flowers and people. The delivery speed and... See more
Company details
Written by the company
Verschicken von Blumensträußen in ganz Deutschland. Von Floristen gebunden · Service-Champion · Frisch vom Feld · Geld-Zurück-Garantie
Contact info
Gutenbergring 53, 22848, Norderstedt, Germany
- 040 226 36 327
- service@blume2000.de
- www.blume2000.de
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Replied to 4% of negative reviews
Typically replies within 48 hours
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It’s super easy and fast
It’s super easy and fast. You can reach them in seconds and the delivery is on point. Perfection
Special treats for special people.
Easy to navigate website. Great selection of beautiful bouquets and plants. All reasonably priced.
Always a delight!
Beautiful flowers, sent on time. If only the DPD was up to the speed... Anyway, Blume is highly recommended. Their customer service is outstanding!
Very happy customer
Very happy customer. Always top quality and delivery on time. Thank you!!
Everything was great and quick!
I ordered flowers for mothers day but…
I ordered flowers for mothers day but they were not fresh and looked terrible.
Looking forward to get them refunded....
Not delivered on time, Flowers were dead
The flowers were not delivered in time for Mother's Day even though I ordered them on time. When the flowers finally arrived (two days late) they were already wilted.
Imagine your mum receiving a dead bunch of flowers two days late for mothers day.
I contacted the company and the woman on the phone told me that they can not guarantee delivery dates with DHL she was dismissve and very argumentative, instead of saying sorry and trying to find a solution she told me to put in a complaint via email.
Very poor customer service.
Muttertagsblumen aus Großbritannien bestellen
I live in England and sent a bouquet of flowers to my partner in Germany. When ordering it said that delays of one day could happen so I arranged for them to be delivered on Friday because Mother's Day was on Sunday. So, they arrived on Saturday, which was no real problem. My partner said they looked a little disheveled but was able to revive them to look nice on the Saturday. They had these strange ugly looking brown flowers but the bouquet was large enough that she was able to leave those out and still have a nice display. By the next day however, actual Mother's Day, the flowers look dreadful. They obviously sat in some delivery centre without any care for an extra 24 hours. This isn't good enough. If DHL can't delivery fresh flowers then some other delivery company should be engaged. I had a previous delivery that was delayed much longer, past the date I needed them to arrive, with this company so I will be looking for another Florist in future. Bergamot used to be so good but as this company they have been very lacklustre.
Flowers are very fresh
Flowers are very fresh, service is precise and punctual.
I will use Blume 2000 every time in Germany.
Online ordering is very fast and easy
Online ordering is very fast and easy. Many and nice flower Bouquets could choose and are available. Thank you 🙂
Expect no flowers
I ordered flowers for my sisters birthday a week in advance. They didn‘t arrive on the specific day and then proceeded to say that nobody was home when they were unable to deliver the next day….. Customer support was super unhelpful - would not recommend.
Wonderful fresh flowers
everything is perfect
I like to order flowers on this site…because the flowers are beautiful!
I like to order flowers on this site because it is easy to navigate and once in while I get a gutschein. The flowers are beautiful and correspond to the pictures.
It is fun to shop on the website
It is fun to shop on the website. Lots of flower arrangements to choose from.
Deliveries are fresh and always on time.
They are very reasonably priced and easy payments with Paypal!
Late delivery
I ordered flowers with delivery date on April 20th, Saturday, and on that day checked the delivery status and discovered the bouquet wouldn't be on time and the delivery would be replanned on Monday, the 22 of April.
But my friend wouldn't be at home on this day.
I informed customer service about it but it turned out they don't have options to speed up the delivery or return money.
Beautiful selection of flowers and…
Beautiful selection of flowers and gifts and super easy to order. Even from a different country! 2 thumbs up!
Flowers were super fresh
Flowers were super fresh. After 3 days in parcel it was opened and ….. wonderful looking!!!
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