Professional but also friendly service, no call centers so took their time with our personal circumstances, got all the facts, double checked them then got products that were absolutely spot on for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had many quotes from a few providers, and Bluelight Insurance provided me the best one. I felt supported by their team. Ryan explained me in detalis and with clarity everything I needed and wanted t... See more
Company replied
Maria and Adriana have been most helpful in helping us understand and get the right policies in place/continue with current policies. Maria who i spoke to frequently has been so patient with me and ar... See more
Company replied
Didn't have the smoothest journey getting insured. My first application was rejected outright by another provider, which was frustrating. Blue Light Insurance kept at it and found a policy that actual... See more
Company replied
Company details
About Blue Light Insurance
Written by the company
Blue Light Insurance Solutions specialises in providing personalised insurance advice to the NHS, Emergency Services, Armed Forces, Public Sector & Civil Service!
We offer the following products: Life Insurance, Critical Illness Insurance, Income Protection Insurance, Mortgage Protection & Private Medical Insurance!
Or call a member of our friendly team on: 0800 270 0004 (lines open Mon - Fri: 9am - 6pm)
Contact info
Concept Park (Suite 2), NN12 7YD, Northants, United Kingdom
- 08002700004
- info@bluelightinsurance.co.uk
- www.bluelightinsurance.co.uk
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and helpful
The team went above and beyond on the product that I actually didn’t realise I was entitled too. All the information was easily understood and they kept me updated on the progress.
9 July 2026
Unprompted review
Reply from Blue Light Insurance
Hi Jonathan,
Thank you for the lovely review.
Its always great to hear that the team went above and beyond for you and that everything was made clear throughout the process.
If we can do anything else for you, feel free to contact us.
Blue light Insurance
Great, easy, good products,
I have used Blur light for my mortgage and Life insurance and they have always been helpful and gone out of there way to get the best deals on the market at the time.
Great communication and friendly staff,
28 July 2026
Unprompted review
Reply from Blue Light Insurance
Hi Mark,
Thank you for the review.
Our team always want to make sure that they can find the best cover that fits the clients needs and provide exceptional service while doing this.
If you ever need to ask us a question, make changes to your cover, or discuss anything else - don't hesitate to get in touch.
Blue Light Insurance
My advisor Milo West-King was very…
My advisor Milo West-King was very knowledgeable, helpful. He took the time to understand my income protection and critical illness cover requirements and then tailored a plan to match the monthly premiums I was able to afford. Many thanks Milo!
25 July 2026
Unprompted review
Reply from Blue Light Insurance
Hi Tom,
Thank you for leaving us this great review.
We're delighted that you were pleased with the service provided by Milo and that he managed to tailor a plan that was cost effective for you, he really goes the extra mile for his clients.
If we can help with anything else in the future, then please feel free to reach out to us.
Blue Light Insurance
Very professional service
This is the 2nd time I have used this service and it has been nothing but a great experience both times. All the staff are very helpful and do all the work for you to get the best deal that meets your requirements.
10 July 2026
Unprompted review
Reply from Blue Light Insurance
Hi Mr & Mrs Gibb,
Thank you for leaving us this email.
It is always great to hear from returning clients.
I am glad that we have managed again to get the best deal for you and that you were provided with a great service from our team.
Please do let us know if we can be of any further help.
Blue Light Insurance
I used Blue Light Insurance to purchase…
I used Blue Light Insurance to purchase life insurance. The process was hassle free and flexible around my working schedule. Milo was great - he was well-informed and able to answer all of our questions. Overall, it was a very positive experience as they provided a tailored fit to our lifestyle and I never felt pushed to make a decision.
25 June 2026
Unprompted review
Reply from Blue Light Insurance
Hi Ross,
Thank you for the lovely review :).
We really appreciate this feedback and are please that you were happy with the service that Milo provided and that we managed to get your cover in place. He really goes the extra mile for his client and we can see that this was the case for you.
We look forward to looking after you in the future!
Blue Light Insurance
Graham was helpful and was interested…
Graham was helpful and was interested in what was best for me.
29 June 2026
Unprompted review
Reply from Blue Light Insurance
Hi Graham,
Thank you for the review.
We are glad that we managed to get you the best cover in place for your current situation :).
If we can help with anything else in the future, please feel free to contact us.
Blue Light Insurance
Blue Light Insurance - Life cover
We had quite a drawn out process due to different reasons, meaning there was a lot of going back forth for various things, but Maria was great with us. She was very patient, communicative and explained things to us as it was moving along.
2 January 2026
Unprompted review
Reply from Blue Light Insurance
Hi JW,
Thank you for taking the time to share your experience with us.
We are aware the process can seem long at times, however, this is why our team makes sure to communicate with clients throughout, to make sure that they are updated and understand what it happening, and we can see that this was the case with Maria.
We look forward to looking after you into the future and continuing to make your cover stays suitable as your circumstances change and evolve!
You can contact us any time and we will be glad to help.
Blue Light Insurance
Friendly and dedicated team makes a…
Friendly and dedicated team makes a huge difference.
22 June 2026
Unprompted review
Reply from Blue Light Insurance
Hi Martin,
Thank you for leaving us this review.
Short and sweet and a great review to read.
Please do let us know if we can be of any further help.
Blue Light Insurance
The best experience and genuinely was…
The best experience and genuinely was given the best offer on the market. Continuous appointments, according to my needs/shift pattern so all possible options were explored. Highly recommend this service/team and honestly cannot thank them enough.
22 June 2026
Unprompted review
Reply from Blue Light Insurance
Hi Nik,
Wow.. What a great review to read, thank you for taking the time to write this.
It is great to see that you would highly recommend us, and that you were provided with the best experience.
We try to work around our clients schedules, so that they have the time to discuss their needs and so that we can find the best cover for them.
We look forward to hearing from and working with you again in the future!
Blue Light Insurance
Maria was extremely helpful find me…
Maria was extremely helpful find me exactly what I needed and getting it set up promptly
16 June 2026
Unprompted review
Reply from Blue Light Insurance
Hi Craig,
Thank you for leaving us this review.
This is what we like to hear. we are so glad that you were happy with the service Maria provided and that she managed to get the cover that you were after.
Please do let us know if we can be of any further help.
Blue Light Insurance
Income Protection Changes
The blue light team and Maria was amazing as always, happy to answer my questions and go me though the forms without issue. I have been in touch with Maria for the last 5 years on and off and she has always given me the best advice regarding my policy and if we should change or keep!
3 June 2026
Unprompted review
Reply from Blue Light Insurance
Hi Ashley,
Thank you for leaving us a lovely review.
Its great to see you are a returning client and that you feel like Maria continues to provide you with exceptional service and finds the right cover for you every time.
If we can help with anything in the future, then please reach out to us.
Blue Light Insurance.
Very helpful
Very helpful, knowledgeable and professional at all times. Would recommend and use again
16 June 2026
Unprompted review
Reply from Blue Light Insurance
Hi Jonathan,
Thank you for leaving us this review.
We appreciate you taking the time to share your experience with us and are glad that you found the team knowledgeable and professional at all times.
Please do let us know if we can be of any help.
Blue Light Insurance.
I recently used Blue Light Insurance…
I recently used Blue Light Insurance and couldn't be more impressed. From the start, the team took the time to understand exactly what I needed and presented options that were genuinely tailored to my situation. It was refreshing to feel like they were actually listening. I found the right cover at the right price, and the whole process was straightforward and stress-free. Highly recommend to anyone looking for insurance that actually works for them!
12 June 2026
Unprompted review
Reply from Blue Light Insurance
Hi Sarah,
Thank you for leaving us this lovely review :).
We are so happy we were able to get you the cover that you wanted and were able to provide you with a service that you were so pleased with!
Our team always works exceptionally hard to make sure they cover all the bases.
We look forward to looking after you now and into the future.
Blue Light Insurance.
I had a great experience working with…
I had a great experience working with Ryan from blue light. From the outset, he was professional, informative, and transparent throughout the entire process. He took the time to understand my requirements fully and provided clear, honest advice at every stage.
What impressed me most was that Ryan consistently kept his promises and delivered exactly what he said he would. His communication was excellent, and he was always open and approachable, making the whole experience smooth and stress-free.
I would highly recommend Ryan and blue light to anyone looking for someone who is knowledgeable, reliable, and genuinely focused on meeting their customers’ needs. A fantastic service from start to finish.
12 June 2026
Unprompted review
Reply from Blue Light Insurance
Hi Paterson family!
Thanks for leaving us a review today it really means a lot to us.
We're really glad that we managed to help you and that our service was up to standard.
We look forward to looking after you into the future and continuing to make your cover stays competitive and suitable as your circumstances change and evolve! You can contact us any time and we will be glad to help.
Oh and thank you for mentioning our team Ryan - we agree.. he is great and always goes the extra mile for his clients!
Blue Light Insurance
From the very start of the process,Blue…
From the very start of the process, Blue Light Insurance with agent Adriana Sabini were incredibly helpful. Their guidance and information was accurate and they supported me through the whole process ensuring i got what was right for me. I would highlt recomment
8 June 2026
Unprompted review
Reply from Blue Light Insurance
Hi C&Z Dobbs,
Thank you for the review.
One of our key values here is to bend over backwards for customers and help them find the right cover for them and their current situation,
We are glad that Adriana provided you with this service and that we found the right solution for you.
We are always here to help .
Blue Light Insurance
Professional and responsive!
Ryan and Adriana did a great job in explaining the details to me at every stage and confirming my needs to ensure I could get the best insurance plan that best fits me. 100% recommend!
3 June 2026
Unprompted review
Reply from Blue Light Insurance
Hi D.C,
Thank you for leaving us this review :).
It's great to see that you had a great experience with Ryan & Adriana, and that they looked after you throughout the process, whilst ensuring you had the best plans for your current situation.
We look forward to looking after you now and into the future.
Blue Light Insurance.
100% recommend Blue Light Insurance!
Blue Light Insurance made the experience of setting up life experience easy from start to finish. Ryan and Adriana were on hand to make the process seamless, taking the time to clearly explain the different options and providing clear recommendations for our specific circumstances, and they got the cover set up in record time. I would highly recommend their services, and having tried to use another company offering the same services, Blue Light Insurance were remarkably better. 10/10 recommend!!
2 June 2026
Unprompted review
Reply from Blue Light Insurance
Hi Maya,
Thank you for taking the time to write this review :).
We're delighted to see that you felt well looked after by Ryan & Adriana - they are star team members and we know that customer care is their number 1 priority.
If you ever need to ask us a question, make changes to your cover, or discuss anything else - don't hesitate to get in touch.
Blue Light Insurance
I had an excellent experience with Blue…
I had an excellent experience with Blue Light Insurance. Their team was professional, knowledgeable, and always willing to answer my questions. The process was straightforward, and they took the time to explain my options clearly, helping me find the right coverage for my needs. Customer service was responsive and friendly throughout, making everything stress-free. I highly recommend Blue Light Insurance to anyone looking for reliable insurance and outstanding support.
3 June 2026
Unprompted review
Reply from Blue Light Insurance
Hi Salma,
Thank you for leaving us this details review, it is great to read :).
We are so pleased that you're happy with the customer service that our team provided, and that they were able to make everything as straight-forward as possible for you.
It's great to hear that you would recommend us and we look forward to hearing from and working with you again in the future!
Blue Light Insurance
The expeeience with Blue Light…
The expeeience with Blue Light insurance is easy, and straight forward. There is no hiden costs, and the friendly advisers are always happy to help you.
18 May 2026
Unprompted review
Reply from Blue Light Insurance
Hi Katerina,
Thank you very much for short and precise review :)
We're really pleased to read this review. I'm glad we were able to meet your expectations!
If we can help with anything else in the future, please feel free to contact us.
Blue Light Insurance
Recommended
Dealing with Blue Light insurance is always a breeze. From setting up insurance to annual/bi-annual renewals, service is great, transparent, efficient and great value. We hope to continue using them for years to come.
21 May 2026
Unprompted review
Reply from Blue Light Insurance
Hi Bob,
We're really pleased to read this review.
We are so glad that we were able to get you the cover that you wanted and that we were able to provide you with a service that you were happy with!
We look forward to looking after you now and into the future.
Blue Light Insurance.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.