Blooms Today Reviews 

5,088
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, most reviewers were let down by their experience overall. People frequently complained that orders arrived hours late or failed to show up entirely, completely ruining important family events like funerals and wedding anniversaries. Customers also noted that the floral arrangements looked nothing like the advertised pictures, appearing sparse, cheap, and vastly overpriced for the money spent. Though some customers faced severe delivery delays, other reviewers were actually happy with fresh floral arrangements that arrived right on time. Some people even mentioned that the delivered flowers looked gorgeous and completely exceeded their initial expectations, bringing joy to their special celebrations.

What people talk about most

Delivery service

People report negative experiences with delivery service, expressing frustration over orders that never... See more

Order

Consumers find order fulfillment and delivery to be quite disappointing, with many reporting missed... See more

Product

Reviewers highlight negative aspects of product, frequently reporting that items look nothing like the... See more

Price

Users describe negative interactions with price, frequently calling the service overpriced. Customers report... See more

Service

Customers consistently note negative experiences with service, describing it as very poor and completely... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Wrong delivery date. Wrong flowers. Delivery person tried to deliver them and I refused the order. Looked nothing like the picture of the $100 flower order I paid for. Unless you pay the $10 expres... See more

Rated 1 out of 5 stars

I ordered flowers for my anniversary and paid for delivery before 2 pm. Long story short after 3 phone calls and being told they were “out for delivery” each time the flowers never showed up. About th... See more

Rated 1 out of 5 stars

Horrible. Charged extra to be deliver before noon. Delivered after 4:30 pm. Delivered a smaller arrangement than what was ordered that wasn’t even close to the pictured quality and half the arrangeme... See more

Rated 1 out of 5 stars

If you want to deliver flowers to anyone out of state, you'd find better success buying the flowers, stuffing them in a box, and shipping them through USPS. This company is the worst at delivering at... See more


Company details

  1. Flower Market
  2. Furniture Store

Information provided by various external sources

Blooms Today has a wonderful variety of fresh flowers and plants including roses, orchids, tulips, carnations, lilies, and more. We have flowers and gifts for every occasion, including sympathy and funeral flowers, love and romance roses, thank you, anniversary, birthday flowers, congratulations, get well and new baby flowers and gifts.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(5,088)

102 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAMMERS

i ordered flowers to be delivered on valentines day & i paid an extra fee everything came out to $212 and the flowers were NEVER delivered! I have been trying to contact them but nobody seems to reach out! BAD SERVICE DO NOT USE BLOOMS TODAY!!! HORRIBLE SCAMMERS!

10 February 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience, they told me it would be delivered in the afternoon of valentine's day it never showed up, then they have the audacity to email me the next day saying I can schedule it to be delivered 4 days after the delivery day. Not the next day 4 days later. A complete joke will never use them again and would advise no one else to use them!!

14 February 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT use this service I ordered…

DO NOT use this service I ordered January 29th for Valentine’s Day flowers for my wife they sent me an email at almost 7:00 p.m. that my order was delivered and NOTHING showed up and now they won’t respond to my emails

14 February 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE Terrible company

Terrible company! They take your money and nothing is delivered, DO NOT USE THIS WORTHLESS COMPANY $200 and you get absolutely nothing, Valentine’s Day and no flowers that were ordered a week ahead of time and the only way to contact these SOB’s is through email that they just send you a generic email telling you they will be delivered by 7pm, SORRY EXCUSE FOR A BUSINESS! I will never try to do business with them again

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company

I ordered a dozen pink roses for my 10 year old granddaughter to get at school for Valentines. I called days before to make sure they would be delivered before school let out at 2pm. I was assured it would be and even sent a confirmation email. The flowers did not arrive before 2pm. Luckily they got there around 3pm so at least the teachers hadn't left yet and I was able to go get them since the school is closed until Tuesday.
I contacted Blooms by email since they aren't answering their phones today and explained the delivery was unacceptable since she had already left the school an hour before they got there and they had ruined her Valentines tradition.
I just got an email letting me know they had been delivered. I did not pay $140 for flowers to be delivered to her an hour after she left the school.

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Recommend

My husband ordered me flowers for Valentine’s Day to be delivered to my work by 4pm. Letting them clearly know that the business is completely locked down after 4pm. They had delivered, he cannot reach anyone. I don’t get flowers but twice a year and I highly look forward to it. Thanks for ruining the day/tradition. Least they could do is give my husband a refund.

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Do not use this company!!! Paid over $250 for valentines flowers to be delivered on the 13th and then received confirmation that the flowers were delivered to the office but they never showed up. Called in to customer service and was redirected to an email only. Sent an email with all the information and all you get is an auto response immediately repeating that the flowers were delivered. Sent 2nd email requesting a refund with no response! It seems like the 3rd party florist that bloomstoday.com uses to pick and deliver the flowers are low tier companies that run scams by reporting that flowers are the delivered but they never were! Total waste!

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Poor services.

They suck, they have no clue when they can deliver, so if your going to order from here you'd better be home ALL DAY otherwise they'll show up and leave as quickly as possible no matter whether you select the after 2pm delivery or not. I recommend going elsewhere.

12 February 2025
Unprompted review
Rated 3 out of 5 stars

I ordered 24 roses, pink vase & chocolates

I ordered 24 roses, pink vase and box of chocolates. They were for my wife and 2 daughters so they could make a couple of bouquets. They received 10 roses amongst a group of carnations, mums and daisies????
I paid $175! Called customer service but vm refers you to email😩. The bouquet was pretty but no where near what I ordered. So I gave they 3 stars because they were on time for Valentines Day. But NEVER AGAIN!
WHY WOULD THEY DO THAT?

13 February 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience, I ordered flowers for Valentine’s Day and set a delivery date, after placing the order they emailed me a few hours later saying that the order would be delayed for a week. I called customer service to see if there was a different flower available, and the customer service rep let me know that they don’t have any information on availability of flowers. I asked her how a company that sells flowers doesn’t know if they have flowers? I’m not sure why I wasn’t told before ordering that there was a possibility of delay. The employees have no information about it they actually have flowers or delay issues. They just take orders and delay them immediately without consideration for the importance to customers. Customer service rep told me to go to a grocery store and see what florist they use and order from there. Isn’t that their job? To find available flowers? Ridiculous.

12 February 2025
Unprompted review
Rated 1 out of 5 stars

Never. Never. Again.

(if we could have done less than 1 star, we would have)
Never. Never. Again. What we ordered was definitely not what was delivered. What a rip off!

8 February 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!!

SCAM ALERT!!! Do not buy flowers from this company they are a scam and just charge you and never send anything!!! You call and they tell you they will refund you 10.95 for the express fee but just give you the run around. Also would not disclose what florist they were going to use. No flowers were ever delivered. Now I have to wait a week for the charges to post to my credit card to get a refund.

3 February 2025
Unprompted review
Rated 1 out of 5 stars

I tried to use Blooms Today

I tried to use Blooms Today a few times to send flowers. Each time, the bouquets weren’t delivered on time and then the flowers didn’t last but a day or two. Most recently in Jan 2025, I was informed that their site was hacked! My personal information was exposed, including my credit card number. Not Impressed with their supposed security!

16 January 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a bouquet of sympathetic…

I ordered a bouquet of sympathy flowers for my neighbors whose father passed away and delivery date was set for same day 2/1/25. I spoke to a customer rep twice that day and they both lied about my arrangements being delivered. I paid 10 extra dollars to have same day delivery for my flowers to not be delivered. I emailed them and still haven’t heard back. I will be canceling this order and getting my money back. I didn’t read the reviews before ordering because I was just excited to get these arrangements for my them, but NEVER again will they get my business.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

Horrible experience made my mother cry, they were not tears of joy

A horrible experience ruined my mother's birthday; on top of the flower arrangement being absolute hot garbage that made my mother cry, the balloon and the happy birthday message that was supposed to be included were nowhere to be found. Customer service was rude and unapologetic.

I should have read the reviews before I used this company. How are they still in business with all these terrible reviews? Genuinely are horrible people

Ruining once-in-a-lifetime moments for their customers and not really giving a damn.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

The flowers came as scheduled

The flowers came as scheduled. I ordered a day before and it was receieved in good condition. The arrangment is nice and the flowers are fresh. I am very satisfied.

I also emailed the company regarding the delivery info because I am afraid that It might not be delivered due to the reviews.

They replied the same day.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

Careless with consumer data

This company suffered a data breach of 3.2M customers and never communicated it. I receive phishing attempts from scam artists via email constantly tied to this breach thanks to the data now living permanently on the dark web. The company was careless with its security and offered no apologies or attempt at reconciling issues. Will never use Blooms Today or its partner Echovita again.

8 March 2024
Unprompted review

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