Bloom & Wild UK Reviews 

74,268
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 9,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the flowers, noting they often arrive in bud and bloom beautifully, lasting for weeks. Many appreciate the reliable delivery service, with items frequently arriving on time, sometimes even earlier than expected, and the convenience of letterbox delivery. People also highlight the easy ordering process and excellent customer service, which readily resolves issues. However, some customers also noted issues with product quality upon arrival, describing flowers that looked wilted or did not match website pictures. Additionally, a few other people also felt that delivery was not always reliable, with some orders arriving late or not at all, despite specific delivery dates being requested.

What people talk about most

Product

Customers had positive experiences with product, often praising the beauty, longevity, and freshness of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the reliability and punctuality... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the freshness,... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and quick, with many... See more

Service

Users describe positive interactions with service, highlighting it as excellent, courteous, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Bloom & Wild. They always have something whether flowers and/or gifts which suit a gift. Their Website shows clear pictures of available items and for flowers, the stages of arrival and full bl... See more

Rated 5 out of 5 stars

I have been gifted flowers from this company which lasted much longer than others from different providers. The flowers come into their own after about two days in a vase, opening up and displaying t... See more

Rated 5 out of 5 stars

Bloom and wild are a rarity. I made a mistake with my order and they corrected it for me and went beyond what I could of expected.. Their customer service is exceptional, they replied quickly and sent... See more

Rated 5 out of 5 stars

I have been using Bloom & Wild for a while now not only for friends and family, but also for work related acknowledgements. Always good quality flowers and amazing value for money. They last for age... See more


Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Dried Flower Shop
  4. Florist
  5. Flower Market
  6. Gift Shop

Written by the company

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly. As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Bloom & Wild Flowers

Written by the company

Free next-day delivery
Special occasions can really creep up on us all. That’s why you can order up to 5:30pm (Monday-Friday) for free next-day delivery to most parts of the UK. Phew!
From bud to bloom
So that our flowers are the freshest you’ll find, we pick them when they’re still in bud and send them straight to you. This means you get to enjoy them in your home for longer than others.

Happiness Guaranteed

We're here to help

We're here to help
We treat every order like it's our own. So if something isn't 100% perfect, our Customer Delight team will always go the extra mile to make it right.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

74K reviews

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4.6

All reviews

(74,268)

9,435 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I placed an order with Bloom and Wild…

I placed an order with Bloom and Wild bit did realise that I had entered the wrong delivery address until it could not be delivered. When I spoke to an agent I was thrilled to learn that Bloom and Wild would resend my order at no extra cost. Fantastic Service!

28 July 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality dying flowers the last 3 times

I used to have great service from this company and loved their approach but for the last three orders they have sent really poor quality, dry, half-dead flowers. I can no longer rely on the flowers not being half-dead when they arrive, which is really embarassing.

25 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hey Anon, thanks for your review.

We're so sorry to hear this, especially as you've been a loyal customer and have had such positive experiences with us in the past.

We completely understand how disappointing it must be when flowers arrive in poor condition, particularly when they're being sent as a gift. This certainly isn't the standard we aim for.

Please email us at support@bloomandwild.com with your order number(s) and, if possible, a few photos of the bouquets you received. We'd really like to look into this and make things right. 

Warm regards
(sent via mail)

Rated 5 out of 5 stars

FABULOUS

I've used Bloom and Wild several times now to send flowers and they've always been great.

The flowers have arrived on the day I've requested, they have been lovely and the flowers have lasted for ages.

I wouldn't use anybody else to send flowers now.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect little tea

Lovely little afternoon tea sent to a friend for her birthday. She said it arrived well packaged and all of the items were safe and not damaged. So far she has tried the lemon cake which she said tasted very good. Arrived at 9am on the delivery day which is great.

25 July 2026
Unprompted review
Rated 2 out of 5 stars

The flowers for my wife's birthday

The flowers for my wife's birthday were probably very nice but they arrived severely wilted in the recent heatwave. You should maybe try and work out how to keep your posted flowers fresh in a heatwave, as there will undoubtedly be more of them on the way.

27 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Dear Mike

Thank you for taking the time to leave your review.

We're so sorry to hear that the flowers arrived in poor conditions and have not recovered again. We fully understand your disappointment regarding this matter, especially given that this was for your wife's birthday.

So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5249108, order ID, and the delivery postcode, this will help us locate the order in our system.

If you have the opportunity to include any photos of the bouquet, it would be really helpful if you could add this to your email.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 5 out of 5 stars

Bloom and Wild is my no 1 choice when I…

Bloom and Wild is my no 1 choice when I want to send flowers.
Always delivered on time, the flowers are fresh and last much longer than others.
I always choose this company, so does my daughter, you really can’t fault them.
Prices are very reasonable too.
Thanks for a super service that can be relied on.
Chris Murrell.

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Shocking service

This company used to be my fav to order flowers, but last couple of times they been very funny. I didn`t take time to drop a review on my previous order as the flowers were dreadful, flat and dead. Anyway at least they did deliver on time. This time - my order didn`t even delivered. Its been dropped somewhere irrelevant and they are asking us to check around :) Such a funny and amateur responses we receiving.

Now I have been offered for a redelivery (?) which the earliest slot is 3 days later :) My wife is checking her flower on the other buildings lobbies.

Shocking service. Never ever ever again.

28 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi Kuby, thank you for taking the time to leave your review.

We're so sorry to hear about your experience. We completely understand how frustrating this must be, especially after already being disappointed with your previous order.

So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5248710, order ID, and the delivery postcode, this will help us locate the order in our system.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 5 out of 5 stars

Reliable Quality and Delivery

Living outside the UK I use bloom and wild often for deliveries for those special moments for my friends and family. Delivery is always reliable and prices are great for the quality!

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service good value

The flowers and/or gifts are delivered on time. The flowers always come into full bloom a few days after delivery.
Good choice of flowers and gifts.
Easy to get fleers gifts delivered anywhere in the UK

9 July 2026
Unprompted review
Rated 5 out of 5 stars

I ordered late on Friday afternoon and…

I ordered late on Friday afternoon and was so pleased that the flowers chosen together with candle and personal message arrived the following day. The flowers were beautiful and well presented. I will definitely use again if not for a gift for someone else I will treat myself on the odd occasion.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers delivered when advised - and ordering is so easy. Have used them a few times now as my go to flower delivery company - highly recommend!

21 July 2026
Unprompted review

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