BlindsbyPost Reviews 

13,614
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,363 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, and the wide range of products makes finding the right style very easy. Furthermore, people truly love the top-tier quality of the blinds and replacement slats, noting they are well-packaged, arrive quickly, and fit their windows perfectly. However, some people mentioned that orders occasionally arrived with incorrect sizing, unexpected wrong measurements, or missing items that required follow-up. Others also noted occasional problems with delivery delays, lost shipments handled by external couriers, or damaged components encountered during transit.

What people talk about most

Product

Consumers find product to be positive, highlighting fast delivery and secure packaging. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders often arrive... See more

Order

Customers report overall satisfaction and positive experiences with the online order process, highlighting... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery times and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No complaints whatsoever, really helpful on phone, replacement slats delivered on time, really quick and very good quality, all stitched not glued. Really pleased the floor to ceiling patio door ver... See more

Company replied

Rated 5 out of 5 stars

Ordered and paid online, really easy process. No notification of blinds being issued on due date so contacted the sales team who said we would receive an email when sent, which we did. Managed to dama... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement slats for my 20 year old vertical blinds for 4 windows and the patio doors. We got the ones with the sewn in weights so they sit perfectly every time. Really pleased with the resul... See more

Company replied

Rated 5 out of 5 stars

Ordered a suitable roller blind after viewing the wide range offered by the company. Clear instructions on website for measuring - and for fitting after delivery - and order process was straightforwar... See more

Company replied


Company details

  1. Blinds Shop
  2. Interior Designer
  3. Window Treatment Store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(13,614)

2,388 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered on Wednesday arrived Thursday…

Ordered on Wednesday arrived Thursday perfect colour ,length and width exact as requested will definitely order all my blinds through this company 10/10

15 August 2026
Unprompted review
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Reply from BlindsbyPost

Thank you for the 5 stars! 🌟

Rated 5 out of 5 stars

Ordered replacement slats for vertical…

Ordered replacement slats for vertical blind. 1 Slat had a flaw in fabric not a major problem. Raised the issue with seller replaced the slat straight away. All delivered in good time well packaged. Definitely use again

31 July 2026
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Reply from BlindsbyPost

Thank you for the amazing review! ⭐️

Rated 5 out of 5 stars

Ordered and delivered within a few…

Ordered and delivered within a few days.. fits perfectly and looks great..
Will definitely order more from here

7 August 2026
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Reply from BlindsbyPost

Thank you for the fantastic 5 star review! We really appreciate it ☺️

Rated 1 out of 5 stars

Avoid !

If your order arrives correct then you will be fine. If there is an issue with your order then you will have real problems with this company! Ordered x2 vertical blinds that was different lengths. X2 blinds arrived the same length. Both were incorrect measurements but luckily one just fitted. Contacted via email and the replays are sparse to say the least. Contacted by phone and promised a call back Monday and it’s now Friday and no contact. 3 weeks later still no refund or replacement blind. I can only recommend you avoid this company as I have no option but to escalate this outside this company now.

Another empty reply. Been waiting 8 days for a promised call back that never happens for the refund. Now been trying your phone for 20mins and no answer.

24 July 2026
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Reply from BlindsbyPost

Thank you for your feedback. I can see our team are actively looking into this for you and will be in touch shortly.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, correct size and good quality.

7 August 2026
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Reply from BlindsbyPost

Thanks for your wonderful 5-star rating!

Rated 5 out of 5 stars

Absolutely superb

Absolutely superb. Arrived within a day of ordering. Tracking and delivery were brilliant. Quality is excellent. Perfect 👍👍👍👍👍

14 August 2026
Unprompted review
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for the amazing review! ⭐️

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to order and arrrived quickly. Quality excellent. Very happy and would recommend

31 July 2026
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Reply from BlindsbyPost

Thank you for leaving us 5 stars!

Rated 5 out of 5 stars

Excellent Service

BlindsbyPost were quick to answer my query about blind samples and the plastic fitting on the louvre/slat. Samples/fitting sent on on the day it was requested. Order placed, and replacement slats was here within 8 days of order date. Delighted with Dalhia White. The new blinds have modernised my room, making it so much brighter. Slats very good quality, as was the weights and chains. I would highly recommend this company.

13 August 2026
Unprompted review
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for leaving us 5 stars! 🌟

Rated 5 out of 5 stars

I ordered black blinds they am perfect…

I ordered black blinds they am perfect the size was perfect aswell I would definitely recommend to buy your blinds from here only took a couple of days to arrive aswell

7 August 2026
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Reply from BlindsbyPost

Thanks so much for the 5 stars! We’re really pleased you had a great experience.

Rated 5 out of 5 stars

Well made custom blind!

Well made custom blind which was delivered very quickly. The "no-drill" blind was easy to install, in fact it was already up within 5 minutes of receiving the delivery. I'll be ordering more blinds from here for my other windows/doors.

7 August 2026
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Reply from BlindsbyPost

Thank you for such a lovely 5-star review!

Rated 3 out of 5 stars

⭐⭐⭐ -

⭐⭐⭐

The Roman blind itself is very well made and the quality of the workmanship is good.

However, I was a little disappointed when it arrived as the fabric wasn’t quite what I had expected from the images on the website. The lines in the material are noticeably wider than they appear online, and the colour was also slightly different from what I had anticipated.

Unfortunately, one of the brackets was also missing. I emailed the company on the day the blind arrived to let them know, but I still haven’t received a response, which is disappointing.

I had actually been hoping to order more blinds, but the lack of communication over something as simple as a missing fitting has made me hesitant to do so.

It’s a shame, because the blind itself is very well made, but the overall experience hasn’t quite matched the quality of the product.

3 August 2026
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Reply from BlindsbyPost

Thank you for your feedback. I can see our team are actively looking into this for you and will be in touch shortly.

Rated 5 out of 5 stars

Great

Great, and extremely reasonable price. Fitted perfectly and despatched/delivered when said.

31 July 2026
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Reply from BlindsbyPost

Thank you for your 5* review!

Rated 3 out of 5 stars

5 weeks later and im still missing parts

I purchased 16 perfect fit blinds from them, and received delivery around 5 weeks ago.

14 of these were fine, fitted they work well. The blinds are great and in this hot weather have made a massive difference to the room (Conservatory).

However, 2 of the blind came without small plastic clips to connect to the rails that stick onto the windows. After contacting customer support they were very help and arranged for the missing parts to be sent out. Upon receiving a parcel I thought that I would finally get the last 2 put up. Only 1 set of parts came for 1 blind, not the 2 that I was missing.

Skip forward to 5 weeks later and im still unable to use one of the blinds. I think there has been 3 deliveries of parts, all without the small plastic clips that I need. Infact 1 of the parcel came with only 2 clips, not the 4 required to use the blinds.

I find it baffling that a simple issue can not be resolved, and checking back there are 30 emails back and forth to customer support.

As I write this, its been 11 days since ive received communication after I have sent 3 emails to explain there are still 2 missing clips that I require.

For the most part the blinds are great, and customer service started off very prompt and helpful. But I struggle to provide a postive review on a product that I cant use fully!

7 July 2026
Unprompted review
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your feedback. Our team is looking into this.

Rated 5 out of 5 stars

Great product

Delivery on time, quality as expected.
All blinds (6) fitted perfectly. Great price.
Many thanks.👍

5 August 2026
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Reply from BlindsbyPost

Thank you for your great 5* review. We're pleased to hear you are happy with your blinds.

Rated 5 out of 5 stars

Great experience from ordering to…

Great experience from ordering to delivery great quality and fit perfectly

30 July 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your 5* review. We're pleased to hear you're happy with the entire experience.

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