BlindsbyPost Reviews 

13,642
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 2,419 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is smooth, and products arrive remarkably quickly with secure packaging. People also love the excellent quality of the blinds, noting they are simple to install and fit windows perfectly. Though some customers experienced sizing issues, mentioning that items arrived with incorrect measurements or simply did not fit properly in their rooms. A few other people also felt that missing small parts or minor component flaws made the overall assembly process a bit frustrating. Consumers noted that customer support did not always resolve these specific sizing or replacement problems satisfactorily.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that the blinds look amazing and fit... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with the finish, design, and... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and orders arriving well... See more

Order

Clients share positive opinions on order experiences, highlighting that the process is straightforward and... See more

Service

Users describe positive interactions with service, highlighting fast delivery and helpful aftercare.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered and paid online, really easy process. No notification of blinds being issued on due date so contacted the sales team who said we would receive an email when sent, which we did. Managed to dama... See more

Company replied

Rated 5 out of 5 stars

This is the second big order I've made and received with blindsbypost. As with the first Iam yet again extremely happy with the blinds and headrail supplied. Throughout the transaction I was kept upto... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement slats for my 20 year old vertical blinds for 4 windows and the patio doors. We got the ones with the sewn in weights so they sit perfectly every time. Really pleased with the resul... See more

Company replied

Rated 5 out of 5 stars

Ordered a suitable roller blind after viewing the wide range offered by the company. Clear instructions on website for measuring - and for fitting after delivery - and order process was straightforwar... See more

Company replied


Company details

  1. Blinds Shop
  2. Interior Designer
  3. Window Treatment Store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(13,642)

2,401 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Value Quality Blinds

The roller blind was of good quality and at a very reasonable price. Order placed on Thursday, shipped Friday and delivered and installed on Monday.
I realised I made an error with blackout instead of normal so contacted BBP immediately and they amended my order to that required without quibble.
Many thanks to Sophie and Courtney for their great communication.

14 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review!

Rated 5 out of 5 stars

Our son bought blinds from this company…

Our son bought blinds from this company ...Great set-off blinds . The blinds that eas recently bought looks great but haven't installed them as we are busy with the decorating , but no doubt they'll be the same as my sons .

7 August 2026
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Reply from BlindsbyPost

Great to hear, thank you very much for your 5 star review ☺️

Rated 1 out of 5 stars

Would give no stars if possible

Would give no stars if possible! Ordered white black out replacement slats and they came with half black stitching, guess some idiot forgot to change the thread colour and clearly have no qc in place! Still awaiting a response! What fool would stitch a white blind with black thread!

20 August 2026
Unprompted review
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Reply from BlindsbyPost

Thank you for your review. Unfortunately, despite our request via Trustpilot, we have not received any order details or reference information from you. As a result, we are unable to verify your experience as a genuine customer or provide an accurate response to the concerns raised.

We are always happy to help and would welcome the opportunity to discuss your review further. Please contact us directly with your order reference so we can investigate and assist accordingly.

Rated 4 out of 5 stars

I was very happy with the replacement…

I was very happy with the replacement slats.
The roller blind I did ring and ask about amending it. I spoke with Abby and she said she would come back to me after speaking with the production department but she never did.

6 August 2026
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Reply from BlindsbyPost

Thank you for your 4-star review! ⭐️

We’re really pleased to hear that you were happy with your replacement slats.

We’ve looked into your comments regarding the roller blind and can see that our Customer Care team did respond to your enquiry via email on 12th August at 9:52am.

Please feel free to respond to that email and our team will be happy to assist you further. 😊

Rated 5 out of 5 stars

Perfect ffit blinds

Excellent perfect fit blinds and good prices with a fast delivery service

13 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review. Enjoy your new blinds!

Rated 5 out of 5 stars

Fast delivery, easy to fit

Fast delivery. Easy to fit onto existing rails. Very reasonably priced. Would highly recommend.

13 August 2026
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Reply from BlindsbyPost

Thank you very much for your 5 star review ⭐️

Rated 5 out of 5 stars

They listened to what i wanted and…

They listened to what i wanted and delevered a first class service for the BLIND RAIL TRACK and BLIND SLATS. The courier they use is DX EXPRESS who are OK just a pity the white van driver who was a two faced lying DRIVER he said he was unable to deliver on the Friday also unable to deliver on the Monday no one in i sat waiting both days he delivered on the Tuesday then told me he never came to deliver the rail . On Thursday when he should have delivered the slats he told BLINDS BY POST he could not find my house the one he came to on Tuesday but he found me on Friday Morning what a JERK

12 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review, enjoy your new blinds ☺️

Rated 5 out of 5 stars

Easy access to free samples

Easy access to free samples, which made it easier to decide the shade in the end. Delivery was also quick when I finally decided what shade I liked. Overall very happy with the look.

13 August 2026
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Reply from BlindsbyPost

Thank you very much for your 5 star review ⭐️

Rated 5 out of 5 stars

Excellent service by Robyn very…

Excellent service by Robyn very efficient,prompt and wonderful blinds can highly recommend Blinds by Post and will certainly use them again

17 August 2026
Unprompted review
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Reply from BlindsbyPost

Thank you for your 5 star review Carol, enjoy your new blinds!

Rated 5 out of 5 stars

Quick delivery and great product

Really quick delivery (I chose the express option) and great blind - easy to put up, looks great and blocks the light. Would use this company again.

13 August 2026
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Reply from BlindsbyPost

Thank you so much for your 5 star review Lauren ⭐️

Rated 4 out of 5 stars

Excellent quality

Amazing blinds, super quick delivery. Doesn’t come with screws so you have to pay for them separately which I did for two blinds but I never received them…luckily I found some in the house so I was still able to put them up day of delivery. I wasn’t sure if the screws would be delivered separately but it’s been a few days and still no screws. I would of given 5 stars if I had received the screws as the blinds are lovely and really good quality :)

13 August 2026
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Reply from BlindsbyPost

Thank you for your 4 star review Chantel ☺️

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