BlindsbyPost Reviews 

13,617
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,363 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, and the wide range of products makes finding the right style very easy. Furthermore, people truly love the top-tier quality of the blinds and replacement slats, noting they are well-packaged, arrive quickly, and fit their windows perfectly. However, some people mentioned that orders occasionally arrived with incorrect sizing, unexpected wrong measurements, or missing items that required follow-up. Others also noted occasional problems with delivery delays, lost shipments handled by external couriers, or damaged components encountered during transit.

What people talk about most

Product

Consumers find product to be positive, highlighting fast delivery and secure packaging. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders often arrive... See more

Order

Customers report overall satisfaction and positive experiences with the online order process, highlighting... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery times and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No complaints whatsoever, really helpful on phone, replacement slats delivered on time, really quick and very good quality, all stitched not glued. Really pleased the floor to ceiling patio door ver... See more

Company replied

Rated 5 out of 5 stars

Ordered and paid online, really easy process. No notification of blinds being issued on due date so contacted the sales team who said we would receive an email when sent, which we did. Managed to dama... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement slats for my 20 year old vertical blinds for 4 windows and the patio doors. We got the ones with the sewn in weights so they sit perfectly every time. Really pleased with the resul... See more

Company replied

Rated 5 out of 5 stars

Ordered a suitable roller blind after viewing the wide range offered by the company. Clear instructions on website for measuring - and for fitting after delivery - and order process was straightforwar... See more

Company replied


Company details

  1. Blinds Shop
  2. Interior Designer
  3. Window Treatment Store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(13,617)

2,388 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was very easy to order especially…

It was very easy to order especially when I wanted 2 new blinds with tracks and a 3rd blind wirh just slats to match the others. Delivery was quick and all items were very well packaged.

24 July 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for your 5 star review! You’re a star! ⭐

Rated 5 out of 5 stars

Superb blind

Superb blind. Easy to fit and looks very stylish in our living room

31 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! We’re so grateful! 🙏

Rated 5 out of 5 stars

Good quality and delivery

Easy peasy to order and the blinds were a really nice quality. Will use again when necessary

14 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! Glad you’re happy! 😊

Rated 5 out of 5 stars

Easy to order and quick response and…

Easy to order and quick response and delivery. Quality of items ordered easily as good, if not better, than others on the market. Will be using this company again.

31 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! Means a lot! 💙

Rated 5 out of 5 stars

Easy to order

Easy to order, fast service, easy to fit

31 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! Brilliant! ⭐

Rated 4 out of 5 stars

Quick delivery..good quality blinds for…

Quick delivery..good quality blinds for the price..well packed..good communication. There was a problem with one main item missing..It was resolved with a phone call..Although ive had no communication from the company in regard to a delivery date..only received a message from royal mail. No apologies for the items not included in the delivery Box.

31 July 2026
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Reply from BlindsbyPost

Thank you for your review Robert!

Rated 4 out of 5 stars

We had an issue with the delivery…

We had an issue with the delivery status of our blind however when I queried it with Abigail she was quick to find out what was happening and keep me informed and it arrived on the original due date. She also followed up after delivery to check that everything was ok with my order. Very happy with the quality and fit of our double roller blind.

27 July 2026
Unprompted review
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Reply from BlindsbyPost

Thank you for your 4 star review ☺️

Rated 5 out of 5 stars

Highly recommend

Easy to order, great value and decent delivery time. All in all, very pleased.

13 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! Thank you! 🙌

Rated 5 out of 5 stars

Velux room blinds

Velux room blinds
great quality, arrived very quickly
well packaged
easy to fit with excellent videos on your tube
good price

15 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! So pleased! 😊⭐

Rated 5 out of 5 stars

Ordered oversized roller blind fits…

Ordered oversized roller blind fits like a glove, so easy to install, will be ordering again thats a certainty, good quality and promt delivery 👏👏👏

23 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! Really appreciated! 🙏

Rated 5 out of 5 stars

Excellent service brilliant product

Excellent service brilliant product. I have used this company for five purchases and each have been exactly how I wanted.
Thanks to all the staff.

7 August 2026
Unprompted review
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for your 5 star review! We appreciate it! ⭐

Rated 1 out of 5 stars

Beyond poor!

Never been so stressed about something so little in my life. Ordered a blind for a small window and it came with a truckload of problems. Overall length was about 2cm short even though the company claims they aim to manufacture to within 50mm of required length. Wand mechanism was also not working and the wand itself was longer than the window opening. Went back and forth with the customer care for like an eternity and supplied photo evidence, all to no avail. They still claim the blind was manufactured correctly even though light was obviously streaming in from under it. They even supplied a replacement wand but guess what, it was the same length as the first one! How complicated is it to make blinds for a 40.5 x 82cm window?

4 June 2026
Unprompted review
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Reply from BlindsbyPost

We’re sorry to hear how frustrating you’ve found this experience.

We have tried to contact you by phone to discuss this directly but have unfortunately been unable to reach you. If you’re happy to confirm a suitable time, we’d be more than happy to call you back.

We would like to clarify the measurements for a complete vertical blind. The drop measurement entered when ordering should be the total recess drop, rather than the finished length of the individual slats. As the headrail is approximately 50mm deep, a deduction is automatically made from the overall drop when manufacturing the slats so that they hang correctly once attached to the headrail. Without this deduction, the finished blind would be approximately 50mm too long.

This deduction is explained on our website, and having checked the measurements supplied with your order, the blind has been manufactured to the specification ordered.

Regarding the issue with the blind not opening fully and the wand, we absolutely want to investigate this further. We have asked for a short video showing the blind being operated, including the slats and control mechanism, so our team can identify what is causing the problem and advise on the appropriate solution.

We appreciate this has been a frustrating experience, and we remain happy to work with you to resolve any outstanding operational issue with the blind.

Rated 5 out of 5 stars

Amazing quality & perfect service

Absolutely brilliant service. I was a bit nervous ordering online, but I hadn’t needed to be at all! Lovely quality. Easy to use website, perfect service & perfect fit. I ordered replacement/fresh slats for my vertical blinds & they have really vamped my living room up, without the huge cost layout. I wouldn’t hesitate to order again if needed. Thank you.

31 July 2026
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Reply from BlindsbyPost

Thanks for your 5 star review! ⭐😊

Rated 5 out of 5 stars

Lovely blinds

Lovely blinds and responsive people to deal with. Delivery issues but the company went above and beyond to sort - thank you Emma!

31 July 2026
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Reply from BlindsbyPost

Thank you for your feedback. We're pleased to hear you're happy with the quality of your blinds, but we're sorry to hear about the delivery issues you've experienced.

We're pleased to see that our customer service team have been able to support you in resolving the delivery issue.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great quality and Customer support,Abigail was very helpful, polite and great communication. I received my order next day, which was faster than I expected. I would very highly recommend BlindsbyPost.

6 August 2026
Unprompted review
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Reply from BlindsbyPost

Thanks for your 5 star review! Happy to help! 😊

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