Did my first jump today with Lee. He could clearly see I was sweating through my jumpsuit, but he kept checking on my vitals right up until the moment he unceremoniously hyeeted me out of a perfec... See more
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I did my first jump at the weekend. All of the staff at Black Knights were very professional and reassuring. Particular thanks to my instructor (Archie) who made the whole experience all the more enjo... See more
Sorry it’s taken so long to review but had an amazing 15,000 feet jump with my Tandem instructor Elliot who was absolutely first class and an absolute credit to Black Knights. He was thoroughly p... See more
We had a nightmare day . The owner was abusive to me and my party and also threatened my friend . He even abused his staff. To top that 1 person lost a chute mid air and one of our party broke a leg ?... See more
Company details
Information provided by various external sources
Operating for over 50 years BKPC is the longest running skydiving centre in the country. Based near Lancaster, Lancashire & Manchester. Jumps from £150!
Contact info
United Kingdom
- www.bkpc.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A fantastic thrill adventure
I took my daughter for her 30th birthday present. We bought the extra package to film the event something my daughter can look back on for years to come. From the minute we arrived the staff was very professional and made us really welcome. Many thanks to all involved and a special thanks goes to Sam my instructor.
How fantastic..
How fantastic..
This was my third time did it yesterday 24/08/23
With Nick as my instructor and Dean videoing ..
Best one by far..
Nick was so helpful very chatty when he could get a word in even let me have a go flying us....
All the staff before hand were lovely
Staff in the cafe were great too and serve the best sausage egg and bacon toastie.. according to my boyfriend..
Fantastic experience I did say this was my last one..
But I know I will be back .... see you next year guys...
My first ever jump and it was…
My first ever jump and it was fantastic. The instructors were brilliant and put you at ease, would recommend Black Knights to anyone wanting to do this, can't wait to come back and do it again, still on a high.
Black Knights Skydiving experience…
Black Knights Skydiving experience really is something special. The instructors are highly professional, keep you informed at every step, put you at ease and make the whole experience amazing from start to finish. Special mention to Tandem instructor Lee who gave me the biggest thrill of my life, I will be eternally grateful. 🫶🏻 xxx
Charity Skydive
Recently jumped from 15,000 ft for charity and it was the best experience of my life, Lee was amazing and I will definitely be back.
Had a fantastic experience at Black…
Had a fantastic experience at Black Knights. Skydive from 15000 ft, I was with Lee who was so professional, a real superstar, made my Skydive experience. Alan did the video and photos, he too was fantastic. I had a few problems downloading the videos, the tech team couldn't have been more helpful. Many thanks 😊
Awful Receptionist - Sharon Beeson
Trust Pilot Review - Black Knights Parachute Centre
*1 Star *
Whilst the overall experience and the parachuting was great, unfortunately I have to give a one star review simply due to Sharon Beeson who works on reception. Her behaviour and customer service throughout the whole day was not only unprofessional but affected the experience of all customers on the day.
For context, the weather was clear skies and sunny with temperatures of 28 degrees Celsius. The customers were waiting in the midday sun for 45
minutes with no shaded areas. Sharon decided to take the temperatures of the candidates checking in.
A candidate had a high temperature due to the heat of the sun and then screamed in front of the whole waiting area,
“ YOUR TEMPERATURE IS 40 DEGREES! PLEASE LEAVE THE PREMISES AND GO AND COOL DOWN IN YOUR CAR!”
This happened to multiple customers in the queue due to the high temperatures on the day. Not only was this embarrassing for those customers, it is also not appropriate protocol to simply send someone to a car to cool down from COVID! There was no respect nor confidentiality. The customer service from Sharon is appalling. The way she behaved seemed obvious that she was full of self-importance and wanted to cause a scene.
From reading similar reviews it seems that Sharon is a common cause of problems throughout the company.
#GetANewReceptionist
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