Love the products form this company which are cleaner than most supplements that use synthetic ingredients. The speedy delivery is a bonus too. Also, the fact that you have experts you can speak to in... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bio-care are an extremely efficient company. They provide really beneficial supplements and they are very prompt with our orders with no cut off time apart from closing at the end of the day.
Company replied
I take bio-acidophilus forte plus on a regular basis as I have had stomach issues in the past, I am happy with the product and I have not had stomach issues for a while which is a good thing:) I call... See more
Company replied
My order always arrives next day, it is well packed and I have never found a product to be out of stock. The female biotic is a life saver, I have previously taken an antibiotic for a kidney condition... See more
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Company details
About BioCare
Written by the company
At BioCare, we care. And have done for over 35 years. We care about helping people around the world be the healthiest version of themselves. We do this by creating advanced, effective food supplements without the use of unnecessary additives, made in the UK. And we pride ourselves on giving free expert advice, support and education.
While we've been here for over 35 years, we haven't stopped challenging and pushing forwards, always seeking a greater understanding: of health so we can continue to be the trusted experts, of science and research so we can formulate the right solutions and of our customers' needs.
BioCare has always been focused on playing a key role in shaping a healthier society - locally, nationally and around the globe. Not only researching and developing the most effective solutions but also offering the highest levels of advice, support and education.
- The brand you can talk to – Free advice from our Clinical Nutritionists Team 5 days a week.
- Clinically effective solutions - developed over 35 years
- Free Delivery - on every order over £40
- Next Day Delivery – for orders placed before 5pm
Contact info
1 Hedera Road, B98 9EY, Birmingham, United Kingdom
- 0121 433 3727
- customerservice@biocare.co.uk or clinicalnutrition@biocare.co.uk
- www.biocare.co.uk
4.9
Excellent
7K reviews
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Easy to order sent in timescale stated
1 September 2026
Reply from BioCare
Dear Elaine
Thank you for your review.
We’re pleased to hear that you found it easy to place your order and that it arrived within the expected timescale.
Kind regards
BioCare Customer Care Team
Always excellent
I have always found Biocare products to be excellent.
The website works well with easy referencing and delivery of orders is very efficient and prompt. What's not to like!
4 September 2026
Reply from BioCare
Dear Zanna
Thank you for your review.
We’re delighted to hear that you’ve consistently found our BioCare products to be excellent and that you find our website easy to navigate. It’s also great to know that our prompt and efficient delivery has met your expectations.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Mary
Thank you for your review.
We’re delighted to hear that you were pleased with the service and the speed of delivery.
Kind regards
BioCare Customer Care Team
Excellent advice from clinical team
Excellent advice from clinical team. Excellent customer admin/postal time. Thank you
3 September 2026
Reply from BioCare
Dear Anne
Thank you for your kind words. We're so pleased our clinical team could provide excellent advice and that you were happy with our customer admin and postal times.
Kind regards
BioCare Customer Care Team
Product is extremely effective
Product is extremely effective, and price and service cannot be bettered.
25 August 2026
Reply from BioCare
Dear Robert
Thank you so much for this wonderful review. We're delighted to hear you're finding the product so effective and that you're happy with both the price and service.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Ian
Thank you for your kind words. We're glad you found the website easy to use and that your delivery arrived promptly.
Kind regards
BioCare Customer Care Team
Products that work from a trusted company
Great products that do as they say. A speedy delivery service from a knowledgeable company with excellent customer service who provide honest advice and support. Highly recommend the products and the company.
2 September 2026
Reply from BioCare
Dear Janine
Thank you so much for this fantastic review. We're thrilled to hear you've had such a positive experience with our products, delivery and customer service team. Providing honest advice and support is really important to us, so it's wonderful to know that came through.
Kind regards
BioCare Customer Care Team
Great telephone manor treated as thou…
Great telephone manor treated as thou you are truly valued customer delivery next day fabulous professional service.
Thankyou
1 September 2026
Reply from BioCare
Dear Robin,
Thank you for your wonderful review! We are so pleased to hear that you felt valued and received such professional service. It's fantastic to know that your delivery was prompt and met your expectations.
We truly appreciate your kind words and custom. Thank you.
Kind regards
BioCare Customer Care Team
I was able to telephone my order and I…
I was able to telephone my order and I know when my order will be delivered.
1 September 2026
Reply from BioCare
Dear Jane,
Thank you for our 5 star review. We're so happy to hear that our ordering process was convenient for you and that you have clarity on your delivery.
Thank you for sharing your positive experience!
Kind regards
BioCare Customer Care Team
I first time customer my experience being a first time…
In my experience being a first time customer the lady i spoke to was helpful and polite
27 August 2026
Reply from BioCare
Dear Elizabeth,
Thank you so much for taking the time to share your experience!
We’re delighted to hear that, as a first-time customer, you found our service helpful and polite.
Thank you for your custom, we really appreciate it.
Kind regards
BioCare Customer Care Team
Excellent company selling Excllent…
Excellent company selling Excllent products.
I will always purchase my vitamins from Bio Care.
Customer care is second to none
With help and advice only a phone call away.
NO AI.
28 August 2026
Reply from BioCare
Dear Beverly
Thank you for your review.
We’re delighted to hear you’re so happy with our products and customer care. It’s always a pleasure to help and we’re glad our team is just a phone call away whenever you need advice or assistance. We really appreciate your kind words and loyalty to BioCare.
Kind regards
BioCare Customer Care Team
Returning Biocare Customer
I have found Biocare supplements to be high quality and well absorbed for my targeted health concerns.
30 July 2026
Reply from BioCare
Dear Paula
Thank you for your review.
We’re delighted to hear that you’ve found our supplements to be high quality and well absorbed. It’s great to know they’ve been a good fit for your individual needs.
Thank you for your continued support.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Ann
Thank you for your review.
We’re delighted to hear you found us quick and easy to deal with and that you were happy with the service.
Kind regards
BioCare Customer Care Team
Used it before and made me feel better
Used it before and made me feel better. Then I was fine for quite a while until I thought I needed it again. It helped me sleep well, relax, no hot flushes even BO, and more stable mood. You can really feel that it’s doing good to your mind and body. Highly recommended!
26 August 2026
Reply from BioCare
Dear Janina
We’re really pleased to hear that you’ve had such a positive experience and that the product has been helpful for you. We truly appreciate your continued support and taking the time to leave such a detailed review.
Kind regards
BioCare Customer Care Team
Perfect :))
27 August 2026
Reply from BioCare
Dear Petya
We’re delighted to hear everything was perfect. We really appreciate your support.
Kind regards
BioCare Customer Care Team
It's a great product.
It's a great product.
Easy to swallow.
I was looking for vegan supplement and this ticks the box.
Came on time
27 August 2026
Reply from BioCare
Dear May,
Thank you for your wonderful feedback!
We’re so pleased that you’re happy with your purchase and that it has been a good fit for your needs. We really appreciate you choosing us and taking the time to share your experience.
Kind regards
BioCare Customer Care Team
Excellent service…
Excellent quality products that are always seamlessly and quickly delivered, without a hitch.
Thank you.
23 July 2026
Reply from BioCare
Thank you for your wonderful 5-star review!
We’re thrilled to know you're happy with our products and had such a positive experience with us. Your continued support means a great deal to our team, and is greatly appreciated.
Thank you for your loyal custom.
Kind regards
BioCare Customer Care Team
Inaccurate and Overcharged postage
Small item order was delayed by 2 days due to extremely oversized parcel box being used instead of a padded envelope.
26 August 2026
Reply from BioCare
Dear Mandy
Thank you for your feedback. We’re sorry that your order took longer than expected to arrive.
We aim to deliver orders within 24 hours; however, this is not a guaranteed delivery service, and occasional delays can occur. On this occasion, your order was delivered within 48 hours and left in the designated safe place.
We’d also like to clarify that with all first orders, we include a consumer product catalogue as part of our standard customer service. The item was packaged in a larger parcel box rather than a padded envelope, but this did not contribute to the delivery delay.
We apologise for any inconvenience caused.
Kind regards
BioCare Customer Care Team
Extremely efficient company!
Bio-care are an extremely efficient company. They provide really beneficial supplements and they are very prompt with our orders with no cut off time apart from closing at the end of the day.
25 August 2026
Reply from BioCare
Dear Tricia
Thank you for your review.
We’re delighted to hear that you find Bio-Care efficient and that you’re happy with our supplements and prompt service. We always aim to make ordering as convenient as possible for our customers, so it’s wonderful to know we’re meeting your expectations.
Kind regards
BioCare Customer Care Team
Excellent products and people taking…
Excellent products and people taking the order and good packaging and delivery service
24 August 2026
Reply from BioCare
Dear Pamela
Thank you for your review.
We’re delighted to hear that you’re happy with our products, service, packaging and delivery.
We appreciate your continued support.
Kind regards
BioCare Customer Care Team
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