Billingham & Co Reviews 

253
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, wonderful helpfulness, and constant support throughout the entire property journey. People note that agents are proactive, maintaining clear communication and ensuring everything runs smoothly from start to finish. Some people also felt that the overall service was exceptionally efficient, noting quick responses and dedicated personal attention. Reviewers highlighted that having reliable agents available outside regular business hours made stressful house moves much easier to handle. Consumers truly appreciate the personalized approach and great dedication shown during property viewings and final completions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep appreciation for their professionalism and... See more

Service

People report positive experiences with service, noting that staff members are consistently professional,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting outstanding communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently sold our home and purchased our new one through Billingham & Co, and we couldn’t be happier with the service we received. Alice truly went above and beyond from start to finish. Always con... See more

Company replied

Rated 5 out of 5 stars

Emily Bock was our agent and she was amazing! We had such an effective and personal experience which meant we could communicate with Emily whenever we needed (within reason) and not just during openin... See more

Company replied

Rated 5 out of 5 stars

Alice has been amazing from day one of us putting our house on the market. So thrilled with the one to one service. She has been there every step of the way, truly supportive and professional, makin... See more

Company replied

Rated 5 out of 5 stars

Alice was a wonderful estate agent to work with, from start to finish. Should we seek to sell in the future we would seek to use her. Her helpfulness, friendliness and caring attitude was most appreci... See more

Company replied


Company details

  1. Real Estate Agents
  2. also in
  3. Property Management Company
  4. Real Estate Rental Agency

Written by the company

A modern, tech-led property agency offering honest advice, local expertise and hands-on support from start to finish. Our team of Property Experts provide Residential Sales, Lettings and Property Management Services. We specialise in residential sales, lettings and property management, helping sellers, landlords, buyers and tenants move with confidence. Our team combines local knowledge, honest advice and a hands-on approach to deliver a straightforward, professional service from start to finish. Alongside our core services, we also offer access to property auctions, financial services, conveyancing, RICS home surveys and removals. Partnered with eXp UK, we are part of a global network of more than 89,000 agents across 24 countries, giving us the reach and marketing strength to provide a modern, client-focused property service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

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4.9

All reviews

(253)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alice Cowsill was amazing

Alice Cowsill was amazing!

We have known Alice for a few house sales and she always has the client front of mind and delivers exceptional client service.

For our recent sale, we were met with delays and changes in agreements. Alice was always a step ahead with her updates bringing us to a great conclusion.

We would recommend Alice to everyone!

20 August 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Phil Swingler was what you want in an…

Phil Swingler was what you want in an estate agent, honest and diligent. Feedback was excellent and would not hesitate to use again.

1 August 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Excellent service from Jez

I recently purchased a bungalow through Jez. He was incredibly helpful, very friendly and approachable and great at helping to chase solicitors!

27 June 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Emily was phenomenal

Emily was phenomenal! As a self-employed estate agent, she sold my house with unmatched speed and professionalism. Her expertise and dedication made the entire process smooth and stress-free. I couldn’t have asked for a better partner in this journey. Highly recommend her services to anyone looking to buy or sell

12 July 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Excellent service from Alice

We recently bought our new house through Alice and she was brilliant. She always kept us in the loop and checked in with us regularly, making sure we were updated and that everything stayed on track. It’s been a pleasure dealing with her and we’re so grateful that she helped us secure our dream home! Thank you so much 😊

4 July 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Communication

Alice Cowsill has been amazing throughout the ‘house moving process’. We bought our new house and sold our old house with Billingham and Co and would highly recommend them.
The communication between myself and Alice has been outstanding. All queries and worries have been sorted quickly. In particular the updates on where we were in the process have really helped reassure us that things were happening.

4 July 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

House sale with Billingham & Co

I recently sold my house with Jez from Billingham & Co. Jez was very professional and I appreciated that he was always on hand to conduct any viewings. He kept in regular communication throughout the process and was always available if I had queries. A job well done and would recommend.

27 June 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

I sold my house recently through …

I sold my house recently through Billinghams and had Emily Bock as my estate agent
Emily was brilliant from beginning to end she was there every step of the way I would 100% recommend her and would definitely use Emily next time

20 June 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Worked with Alice who has been…

Worked with Alice who has been brilliant throughout. Helped us secure the property we were looking for and also sell our house within three days!

3 June 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Excellent service

Phill was professional and an exceptional estate agent best I have ever dealt with and I have moved several times over the years . Was a pleasure doing business with

16 May 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Phil sold my dad’s house after the 2nd…

Phil sold my dad’s house after the 2nd viewing. Team were professional and the sale was completed in 3 months from being advertised. Would recommend, we were previously with another local agent and received no offers.

2 May 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Highly recommend Alice

highly recommend Alice. Her customer service is second to none, hence l have always used her services over the past 15 years with buying and selling our family homes.

Her knowledge and experience is consistently outstanding, exceeding our expectations every time. I was completely impressed with their professionalism and support during the highs and lows!

A huge Thank You for always being on hand to offer help. Your service is nothing short of incredible, and we wish you the very best!

2 April 2025
Unprompted review
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Reply from Billingham & Co

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Professional, proactive and hardworking estate agent

Jez was an absolute professional, we had a particularly stressful sale and he was absolutely in our corner. Jez chased people for answers and always came back to us regardless of the answer.

Jez put us first as his vendors, nothing was ever too much trouble and the personal and professional job he did helped ease a situation that could have easily made us pull put of the sale.

We are very grateful to jez and everything he has done for us and would 100% recommend him to anybody trying to sell their property.

31 March 2025
Unprompted review
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Reply from Billingham & Co

Dear Chelsea, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

excellent service helped us greatly…

excellent service helped us greatly throughout the whole process and got us a buyer for our property within 1 week

20 March 2025
Unprompted review
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Reply from Billingham & Co

Dear Mick, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

I've used Billingham and Co now for the…

I've used Billingham and Co now for the past 15years & every time they've come up trumps
Natalie did a great job as always.
I think that speaks for itself

10 March 2025
Unprompted review
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Reply from Billingham & Co

Dear John, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Fabulous!

Me and my partner had a fabulous experience buying our property with Jez at Billingham & Co! Amazing service and prompt responses!

28 February 2025
Unprompted review
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Reply from Billingham & Co

Dear Chloe, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Fantastic Company! Friendly & Professional

Our estate agent Phil was extremely helpful throughout our process. Natalie and Phil were both professional and always kept us updated.

We encountered some issues unrelated to Billinghams and they made sure we were kept informed the whole time.

14 February 2025
Unprompted review
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Reply from Billingham & Co

Dear Gareth, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Amazing Alice

Alice has been amazing during the whole process of buying our new home. From the initial viewing to completion Alice has always been on hand to answer questions and help us through the process.

We cannot thank her enough for the support she has shown us during this stressful time! We recommend Alice to anyone looking to move house, 11/10 service!

19 February 2025
Unprompted review
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Reply from Billingham & Co

Dear Claudia, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Alice was extremely helpful and…

Alice was extremely helpful and communicative throughout the whole process making a potentially stressful time seamless.

19 February 2025
Unprompted review
Billingham & Co logo

Reply from Billingham & Co

Dear Rebecca, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

Rated 5 out of 5 stars

Excellent service selling our home

Excellent service from Natalie and Matthew with the sale of our home. Great communication and guidance throughout. Would highly recommend Billingham

3 February 2025
Unprompted review
Billingham & Co logo

Reply from Billingham & Co

Dear Nrol, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

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