Billiards King Reviews 134

Timely shipment. Very prompt and that is a nice experience. Not worried about length of time for product to arrive.

Time of delivery took a while. Other then that, I got what I ordered.

Overall good experience with ordering and shipment tracking. Recommended to 2 friends and they ordered cue sticks. They had a good experience.
Wanted to add weight to my cue and they helped get me the weights I needed.

Great service and excellent customer service,I will be happy to buy from you guys again.

Got a bad product,not his fault,emailed them didn't ask for another,BUT I didn't have to they got right back with said they would refund or send another,didn't have to argue or anything and it wasn't there fault but they still replaced it no questions asked,they get your orders to you fast and awnser any emails you send,would highly recommend BilliardKings,top notch customer service....Oh and they also send you a cool sticker....thx for taking care of me BilliardKings,goes a long way with where imma order my billiards needs from now on

The cues are awesome the shipping was A1 one of the owners was sick and it was looking like my package wouldnt make it and he 2nd air shipped me in both apology and repayment. Awesome customer service. Will be doing business with them again!

Great selection of cues. Secure packing of my cue. Timely shipping and nice freebies. Recommended.

I recently purchased a new Lucasi cue, and after purchasing I decided I wanted a different model. I called and they helped me with no questions asked. Communication was great, and the customer service was very refreshing frankly. I will 100% use them for any other needs I have. Can’t recommend billiards king enough!!!

I just realized my cue I just bought has a warp in it already. I've probably only used it 4 or 5 times .

Bought a Cuetec shaft, this store was the only place I could find that wasn’t back ordered and I’m glad I found it.

Fast shipping and product in original packaging.

Great service from great people! Rich with Billiards King provides above and beyond your expectations! You can’t go wrong with your purchase from them.

Great cue at a good price! Got it fast and love it!!

Hello Billiards King!
I want to thank you for the amazing service, I couldn’t find what I wanted anywhere but you made it happen quickly and that is amazing.
I appreciate your email explaining that you’re a small business. You already earned a new customer!
Thank the two of you!
-Andrew
Sacramento, Ca

Fast processing and shipping. They even reached out after my purchase to confirm I made the purchase to protect their customers. It was packaged well and arrived safely. Definitely would do business again

It was my very first time shopping with you. I must say at every stage of the process it was very easy and enjoyable, plus it was delivered on time, packaging was neat and all the items accounted for were in good condition. Hats off to you Billiards King.

All was good! Ordering, shipment and item were all good!

I appreciated all the update emails - order received, shipped, out for delivery, delivered. Wish the delivery didn't take so long, and I understand that's a business decision. I look forward to playing pool with my new glove. Thanks!

Rich is very easy to do business with. He is extremely accommodating if you are looking to purchase something not available from another vendor. Pricing is competitive, product is well packaged to insure no damage in shipment and arrives in a timely fashion after receipt of order.

I had been looking at that particular cue for over a year, and Billiards King were the only one to have that model. I am pleased that they had it and they provided fast service

The whole experience was great - easy purchase and received the item quicker than expected. We decided to upgrade to a more expensive case, and Rich was responsive and made the return easy. Love that they had lots of choices in cases - even right before Christmas.