BillGenie.ie Reviews 

323
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for making the complicated process of switching energy providers completely seamless and hassle-free. Consumers consistently note that staff members are exceptionally helpful, professional, and quick to secure fantastic financial savings on utility bills. Some reviewers were happy with the convenient automatic annual reminders that ensure households always stay on the absolute cheapest market rate. People also appreciate receiving clear pricing options, detailed comparisons, and entirely transparent communication provided throughout the entire transition period. Reviewers emphasize that this completely free service saves both valuable time and hundreds of euros annually without any stress.

What people talk about most

Service

Customers had positive experiences with service, noting it takes all the stress and hassle out of comparing... See more

Staff

Users describe positive interactions with staff, highlighting their helpful and friendly approach during the... See more

Value for money

Reviewers highlight positive aspects of value for money, expressing deep satisfaction with substantial... See more

Price

People report positive experiences with price, consistently highlighting significant financial savings on... See more

User experience

Clients share positive opinions on user experience, highlighting a simple, quick, and completely hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James and BillGenie came highly recommended by a friend and I wasn’t disappointed. It was so easy and efficient. James switched our electricity company efficiently and promptly (save us over €500 per... See more

Company replied

Rated 5 out of 5 stars

Our experience with BillGenie.ie was excellent. The team was incredibly helpful, transparent, and efficient from start to finish. We simply uploaded our bill and they handled the rest. James took th... See more

Company replied

Rated 5 out of 5 stars

BillGenie provided excellent communication throughout the transition from one provider to another. They reviewed my previous bills for the year and shared their advice on what plan would be... See more

Company replied

Rated 5 out of 5 stars

BillGenie research the energy market to get the best deal for your needs. No waiting around, quick service. On initial contact they revert back almost immediately showing professionalism and efficie... See more

Company replied


Company details

  1. Energy Supplier
  2. Business Broker
  3. Consultant
  4. Electric Utility Company
  5. Green Energy Supplier
  6. Solar Energy Company

Written by the company

A FREE Utility Consultation Service for homes and businesses. Our clients save money, time and hassle, year after year. Visit our website and upload your utility bill to avail of your FREE review


Contact info

5.0

Excellent

TrustScore 5 out of 5

323 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(323)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service highly recommend

Professional from start to finish the team gave excellent advice and recommendations. I will use for other utilities and highly recommend to people with fantastic savings.

17 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi N,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found the service professional from start to finish.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Seamless transition again this year!

It was a seamless transition again this year with a fantastic saving on our electricity bill going forward. Prices were fixed for the duration of our one year contract to eliminate any nasty surprises!

8 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi James John,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

Delighted to hear that you found the transition seamless again this year and that you are happy with the savings. Yes, the fixed price offers are excellent at the moment.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Bill Genie has been a hassle -free…

Bill Genie has been a hassle -free lifesaver for my wife and I as OAP’s. We don’t have the energy to be engaging with all the different companies who provide electricity. These have so many different elements to pricing that it is a nightmare to decide on which to choose. In steps Bill Genie. All it takes is one phone call or email note and give a copy of a recent bill. They do the rest and show you all the options. You pick one and we have no need to deal with banks or any other requirements. Switching to save money is that simple. You save money and the service is free. Unbelievable. We must have saved 1000 euros over the past number years. It’s great to talk directly with either James or Ishka. Welcoming, courteous, efficient and understanding. They have it all and we look forward to making that phone call every time. They do the same for Gas, Broadband, Card Payment Terminals, Solar PV. Make that contact, avoid hassle and it is all free.

Eamonn and Maura Fitzgerald- very satisfied users of BillGenie free services.

10 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Maura and Eamonn,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We were delighted to read your comprehensive review that describes so well exactly what we do.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Go raibh maith agat
Míle buíochas

James
BillGenie.ie

Rated 5 out of 5 stars

Really excellent service

Really excellent service. James was helpful and quick to respond. Would highly recommend bill genie!

9 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Lucy,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found our service excellent, helpful and quick- just the way that we would like it to be!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Bill Genie carry out a detailed review of my bills.

Bill Genie carry out their business in a competent and professional manner. Once they completed their review of my existing bills they outline alternatives available and make recommendations on the best renewal options. There is no delay and came back to me very quickly and efficiently.
If a change over is needed to a new supplier, they do it in a matter of minutes without fuss or the stress of completing forms.
There is no way I could do this research of the market on my own.
They are courteous and very easy to deal with.
But above all, and most importantly, in these times of rising costs, dealing with BillGenie results in savings on my bills.

4 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Bernard,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found our service competent, professional, quick and efficient- just the way that we would like it to be!!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Top Class

An unbelievable service ! James replied to every query with impressive speed. He provided simple clear instructions on how to find any information he needed to make a recommendation. Straightforward from start to finish and really significant savings . Don't look any further than BillGenie.

4 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Patricia,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found our service quick, clear and straight forward from start to finish- just the way that we would like it to be!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Highly recommend

Highly recommend, great service, prompt replies to queries

3 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Carol,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found our service great and prompt.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Great service very efficient hassle…

Great service very efficient hassle free and very pleasant. Well worth the few minutes to upload the bills. Thanks BillGenie

2 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Billy,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found our service efficient, hassle free, pleasant and well worth the few minutes that it takes to upload the bills!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

BillGenie provided excellent and Efficient transfer and found savings

BillGenie provided excellent communication throughout the transition from one provider to another.

They reviewed my previous bills for the year and shared their advice on what plan would best suit my home and what changes I needed to make to save more money.

The transition was made simple and avoided me loosing time in pricing other provider while also guarantying I got the best price.

Will certainly be back next year to see can I find even more savings.

Thanks to all the team at BillGenie
Eamonn

2 December 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Eamonn Pidgeon,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found our communication excellent, transition simple and that you saved both time and money- just the way that we would like it to be!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

BillGenie.ie Saves us money again!

BillGenie.ie seamlessly switched our electricity supplier and saved us money once again. Another easy move, another saving — thank you James and Ishka!

28 November 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Accounts,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found the switch seamless and that you are saving money once again.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Great experience

Great experience during my latest provide swap, BillGenie provided plenty of options to choose from and were very receptive and knowledgeable with answers to questions I had about them, very easy to swap and was just a quick email and text and all was sorted.

27 November 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi David,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found the experience great and that you found us very receptive and knowledgeable.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

BillGenie have assisted me for 2 years…

BillGenie have assisted me for 2 years with initially setting up broadband and electricity supplier and just now changing electricity supplier as seamlessly as possible. Very helpful, efficient and pleasant to deal with.

24 November 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Pat,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found the process seamless and that we were helpful, efficient and pleasant to deal with.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent service offering real…

Excellent service offering real savings. Couldn’t recommend them more. Will be back next year to review my esb supplier.

22 November 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi David,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found the service excellent.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Outstanding Service and Real Savings!

Our experience with BillGenie.ie was excellent. The team was incredibly helpful, transparent, and efficient from start to finish. We simply uploaded our bill and they handled the rest. James took the time to explain our options, switched us to a better deal and delivered real savings. The service feels honest and customer-first, which is rare these days. I would absolutely recommend their service.
Fiona Dunne

18 November 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Fiona,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found the experience excellent and the team incredibly helpful, transparent and efficient from start to finish. Yes, honesty and customer-first is what we are all about!!!!!

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Amazing Service from…

⭐️⭐️⭐️⭐️⭐️ Amazing Service from BillGenie.ie!

I want to give a huge shoutout to James and the BillGenie.ie for all the time and effort they put into helping me find cheaper electricity options every year. Their team has been incredibly supportive, knowledgeable, and easy to deal with. They made the whole process simple and saved me money in the process.

I honestly couldn’t have done it without them.
Thank you, James and the BillGenie.ie—truly an amazing service!

16 November 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Angie,

Thank you so much for the lovely 5* Review.

Apologies for the delay in replying but we have been very busy (thankfully) in the run up to Christmas- we are finally getting a chance to draw breath!!!!

We are delighted to hear that you found the process simple and the team incredibly supportive, knowledgeable and easy to deal with.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this company! The service was unbelievably prompt and everything was handled so efficiently from start to finish. The instructions were clear, the process was easy to follow, and every step was explained perfectly. Switching my energy provider couldn’t have been smoother — highly recommend!

12 November 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Fiona,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service unbelievably prompt and efficiently handled from start to finish.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

BillGenie is an excellent service

BillGenie is an excellent service . They couldn't be more helpful . I can't see any reason not to use BillGenie .

11 November 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi B. Coyne,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found the service excellent and helpful.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Totally personalised solution

Really efficient, fast and helpful. Totally personalised solution, took all our data and came back with the best option, saving us hundreds of euro in the process. Responded rapidly on further questions where we wanted more detail. All-in-all, great experience and highly recommend.

6 November 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Ronan,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found the service efficient, fast, helpful and personalised.

Thank you for recommending us and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Prompt response great service 👍🏻

8 November 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Dave,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found the responses prompt and the service great.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

BillGenie - would recommend

I would highly recommend BillGenie, made the whole process so smooth and quick.

6 November 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Clodagh,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found the whole process smooth and quick and that you would highly recommend us.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

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