BillGenie.ie Reviews 

326
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for making the complicated process of switching energy providers completely seamless and hassle-free. Consumers consistently note that staff members are exceptionally helpful, professional, and quick to secure fantastic financial savings on utility bills. Some reviewers were happy with the convenient automatic annual reminders that ensure households always stay on the absolute cheapest market rate. People also appreciate receiving clear pricing options, detailed comparisons, and entirely transparent communication provided throughout the entire transition period. Reviewers emphasize that this completely free service saves both valuable time and hundreds of euros annually without any stress.

What people talk about most

Service

Customers had positive experiences with service, noting it takes all the stress and hassle out of comparing... See more

Staff

Users describe positive interactions with staff, highlighting their helpful and friendly approach during the... See more

Value for money

Reviewers highlight positive aspects of value for money, expressing deep satisfaction with substantial... See more

Price

People report positive experiences with price, consistently highlighting significant financial savings on... See more

User experience

Clients share positive opinions on user experience, highlighting a simple, quick, and completely hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James and BillGenie came highly recommended by a friend and I wasn’t disappointed. It was so easy and efficient. James switched our electricity company efficiently and promptly (save us over €500 per... See more

Company replied

Rated 5 out of 5 stars

Our experience with BillGenie.ie was excellent. The team was incredibly helpful, transparent, and efficient from start to finish. We simply uploaded our bill and they handled the rest. James took th... See more

Company replied

Rated 5 out of 5 stars

BillGenie provided excellent communication throughout the transition from one provider to another. They reviewed my previous bills for the year and shared their advice on what plan would be... See more

Company replied

Rated 5 out of 5 stars

BillGenie research the energy market to get the best deal for your needs. No waiting around, quick service. On initial contact they revert back almost immediately showing professionalism and efficie... See more

Company replied


Company details

  1. Energy Supplier
  2. Business Broker
  3. Consultant
  4. Electric Utility Company
  5. Green Energy Supplier
  6. Solar Energy Company

Written by the company

A FREE Utility Consultation Service for homes and businesses. Our clients save money, time and hassle, year after year. Visit our website and upload your utility bill to avail of your FREE review


Contact info

5.0

Excellent

TrustScore 5 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(326)

159 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expert advice and a simplified process

BillGenie made the process of deciding whether to switch electricity suppliers, and then facilitating the switch, as easy as can be. I wanted to add a name to the account as well, which I thought would add complications, but no, it was easy peasey. I check in with them every year.

14 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Cheryl,

Thank you so much for the lovely 5* Review.

Delighted to hear that you were happy with our service again this year. Yes, a recent bill is all that we need and we will work our magic from there!!!!

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Direct with their approach and…

Direct with their approach and information you need to know and give you the best possible options available.

26 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi M,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our approach direct, to the point and that you are happy with the options that we get for you.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

How helpful James is.

Thank you james for being so helpful,and you had such patience with me. Its a pleasure always to contact u if i have a question. Kind regards.Kay o Connor.

25 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Kay,

Thank you so much for taking the time to give us your lovely review.

We really appreciate the feedback, especially from our valued repeat customers.

It is no problem contacting us any time with any questions, we are happy to help.

Thanks again Kay
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. They secured a highly competitive deal for me, and the process of switching my electricity and gas supplier was smooth and straightforward.

15 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Christiane,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service excellent throughout. Thrilled to learn that we secured a highly competitive deal for you and that the switching process was smooth and straight forward.

We look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

So fast and prompt response

21 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Miriam,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service fast and prompt.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Absolutely superb service

Absolutely superb service, very trustworthy.

19 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Customer,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service absolutely superb and trustworthy.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

I'm not too good speaking on the phone…

I'm not too good speaking on the phone or sending emails, I heard about BillGenie.ie from you son in law. It is so easy and stress free. Anyone one that as emailed me have being so nice and understanding. Before it was waiting for hours on the phone with different suppliers and not knowing what to do so I'm just delighted I found BillGenie

18 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Caroline,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found dealing with our service easy to use and stress free. Yes, we love to help people to save money, hassle and on-hold time to suppliers.

We were happy to help people to find the best tariffs to suit their needs and we look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Fantastic company

Fantastic company, efficient and great to deal with.
Celine

17 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Celine,

Thank you so much for the lovely 5* Review.

Delighted to hear that you find our company fantastic, efficient and great to deal with.

We look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

I have used James the last few years…

I have used James the last few years and I would highly recommend James and Ishka they sorted the plan most suitable for us and it was transferred so quickly and efficiently

14 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Barbara,

Thank you so much for taking the time to give us your lovely review. We really appreciate the feedback, especially from our valued repeat customers.

Delighted to hear that you found the transfer quick and efficient, just the way that we would like it to be!!!

Thanks again
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent efficient service

James and Ishka were fantastic to deal with so friendly, helpful and kind. They educated us so much and helped us find the best value. Such a fantastic service I would highly recommend them . Thanks so much for all your help setting us up vanessa

14 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Vanessa,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found us fantastic to deal with, friendly, helpful and kind, happy to help people to find the best tariffs to suit their needs.

We look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

I found James very efficient,

I found James very efficient,
Very attentive, very friendly and polite
The follow up was beyond my expectations
Thank you Riana

1 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Riana,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found us efficient, attentive, very friendly and polite!!! Delighted also to learn that our follow-up went beyond your expectations.

We look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Billgenie is an amazing service

Billgenie is an amazing service. James and his team are so friendly and helpful. It takes out all the hassle of researching and changing providers. I use them for years now and highly recommend them

28 July 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Christine,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service amazing, friendly and helpful. Taking the hassle out of researching and helping people to switch suppliers is what we are all about!!!

We look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Absolutely Brilliant

Absolutely Brilliant! They do all the work while you sit back and save your money.
Everyone and anyone should use BillGenie.
Thanks for everything

24 July 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Ben,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found us brilliant and it was a pleasure to do all the work while you sat back saving money!!!!! yes, we agree, EVERYBODY should use BillGenie.ie!!!

We look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

All I had to do was sign the contract!

I have no idea what EVERYONE isn't using James, and his team, to save them money! This is my fifth year using their excellent, seamless service to switch providers. They take all the work out of it, all I had to do was save money by signing.

23 July 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Kate,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service seamless and excellent. Taking the work and hassle out of switching suppliers while helping people to save money is what we are all about.

We agree, EVERYBODY should be using BillGenie.ie!!!! Reviews like this one will help to spread the word so thanks again for taking the time.

We look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Super service

Super service, very quick and easy, and saved 380pa!

22 July 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Roisin,

Thank you so much for your lovely 5 star review. We are delighted to hear that you found our service super, quick and easy, just the way we like it to be!!!!

We look forward to working with you again to make more savings down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Highly Recommend

Extremely helpful and pleasure to deal with. I have used Bill Genie last two years now and will be using them again next year. They make it really simple to understand the process and details on the savings. Highly recommend

16 July 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Brian,

Thank you so much for the lovely 5* Review.

Delighted to hear that you find us helpful and a pleasure to deal with. We look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent service provided by James and…

Excellent service provided by James and his team. Took all the hassle out of finding the best electricity rate for us.
Would highly recommend.

15 July 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Cathal,

Thank you so much for the lovely review. We are delighted to hear that you found the service excellent and that we took the hassle out of it.

We look forward to working with you again when the time comes for your annual review.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

10 out of 10

They made contact within a week of the renewal date and the transition to the new supplier was seamless. If it was left to myself I would be inclined to procrastinate. This way job done and just under €300 saved. Happy days.

15 July 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Paddy,

Thank you so much for taking the time to give us a review.

Yes, a lot of people tend to procrastinate when it comes to utilities so we do our best to remind them when it is time to review to help avoiding the expensive 'out of contract' rates.

We look forward to contacting you again down the line.

Thank you
Kind regards

James

Rated 5 out of 5 stars

Straightforward and no nonsense

Straightforward and no nonsense. Hassle free communication, no being placed on hold for hours on end - all I needed to do was to send in my bill, it really was that easy to save over €300 a year. Would highly highly recommend James ans Ishka. Excellent service.

9 July 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Niamh,

Thank you so much for taking the time to give us your lovely 5* Review.

We are delighted to hear that you found using BillGenie.ie to be straightforward, no nonsense and hassle free. Most importantly, we were delighted to be able to assist you with the saving of over €300. Delighted to save you the on-hold time too!!!!!

We look forward to reviewing again for you when the time comes.

Thank you

James
BillGenie.ie

Rated 5 out of 5 stars

"Powerful Savings"

James was very professional and to the point. Well experienced in his field. Knows his product very well. Friendly, knowledgeable and efficient. Moreover, saved me a lot of money each month by educating me on the different products and services available and switching me into the t most efficient plan. Fantastic experience overall

7 February 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Billy,

Thank you so much for the fantastic 5* Review.

Delighted to hear that you found our service professional, to the point, friendly, knowledgeable and efficient!!!!!!

It was a pleasure to chat to you and to set you up with the best tariffs to suit your needs. We look forward to working with you again down the line.

Thank you

James
BillGenie.ie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look