Dear Harshita, I would like to sincerely thank you for your excellent support and guidance regarding the issue I was facing with the refund and surrender of my VPS Hosting plan. I am ve... See more
Company replied
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Review summary
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I had a very good experience with BigRock support. Jason was polite, professional, and helpful throughout the conversation. He verified the required details, clearly explained the next steps, and es... See more
Company replied
Today I called support, shreya assisted me in multi domain hosting setup & also transfer data from old account to new account. It was really nice experience with bigrock support team.
Company replied
I by mistake updated my website at back end and messed up the website, Big Rock team patiently guided me and supported me the get my website fixed. Being a non-developer it was great help. Special tha... See more
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Company details
Written by the company
India's #1 Domain Registration & Web hosting company offers a plethora of specialized web services including domain registration, domain search and domain hosting. Register domain names at cheapest prices backed by 24x7 support. Call on 1-800-200-7625 ...
Contact info
Old Nagardas Road, 400047, Mumbai, United States
- www.bigrock.in
4.7
Excellent
823 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great service and support provide by…
Great service and support provide by renewal team,
Thanks Pradnya for support and Discount.
19 August 2026
Unprompted review
Alman was very helpful during the…
Alman was very helpful during the renewal of my domain
14 August 2026
Unprompted review
Mr Rizwan assisted in renewal of domain…
Mr Rizwan assisted in renewal of domain very well with best discounts. Thanks!
19 August 2026
Unprompted review
Nagbhushan was indeed a big help
19 August 2026
Unprompted review
It was great support and help for my…
It was great support and help for my Shama. She solved the problem in 5 min have good knowelge of the bigrock system and also in Wildcard SSL
19 August 2026
Unprompted review
RIZWAS WAS GIVEN BEST DISCOUNT AND…
RIZWAS WAS GIVEN BEST DISCOUNT AND ASSITED VERY NICELY ON 19 AUG 2026
19 August 2026
Unprompted review
Munish has really helped me with sales…
Munish has really helped me with sales and other discount for my client. I always choose bigrock because they give best offer and more when we connect with sale team peronally like Munish.
19 August 2026
Unprompted review
Reply from BigRock
Hi Vivek,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Rahila was very prompt fast and…
Rahila was very prompt fast and helpful. Thanks
19 August 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
⭐⭐⭐⭐⭐Excellent Support from Pranav Gupta – Highly Recommended!
⭐⭐⭐⭐⭐
I had a very good experience with BigRock during my recent VPS purchase. Mr. Pranav Gupta provided excellent support throughout the process. He was professional, responsive, and clearly explained the VPS plans, pricing, managed services, and migration-related queries.
I really appreciate his prompt assistance and support in helping us finalize the right VPS solution.
Thank you, Pranav Gupta and BigRock team, for the excellent service. Highly recommended!
13 August 2026
Unprompted review
Reply from BigRock
Hi Ajit,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Munish are very supportive
Munish are very supportive , and they provide very good services.
19 August 2026
Unprompted review
Reply from BigRock
Hi Vidhyasagar,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
I had a very good experience with Harshitha
I had a very good experience with BigRock customer service. **Harshitha** was professional, patient, and very helpful throughout the support process. She explained everything clearly and helped resolve my issue efficiently.
Excellent customer service and support. Thank you, Harshitha, for your assistance. Highly appreciated!
19 August 2026
Unprompted review
Reply from BigRock
Hi Ratheepan,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Very satisfied with his support
18 August 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
These people is knowledgeable and…
These people is knowledgeable and extremely helpful, specifically I want to mention Pranav Gupta. He is excellent, humble and prompt.
18 August 2025
Unprompted review
Reply from BigRock
Hi Subimal,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Mrs Shrushti online and gave excellent…
Mrs Shrushti online and gave excellent service. Thanks.
18 August 2026
Unprompted review
Reply from BigRock
Hi Dushyant,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
It was a friendly approach and a quick…
It was a friendly approach and a quick resolution from Siddhish
18 August 2026
Unprompted review
Reply from BigRock
Hi Jinesh,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Patience and clear step by step…
Patience and clear step by step explanation and guidance to resolve the issue
18 August 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Siddhish is an Amazing fantastic Gentle…
Siddhish is an Amazing fantastic Gentle & gave me Superb Support..
18 August 2026
Unprompted review
Reply from BigRock
Hi Rakesh,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Hrishav and Mukund N was helpfull in the sale…
Hrishav was helpfull in the sale process. and Mukund N also guide proper and solve my query properly..
18 August 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
great deal best support by Apurva
18 August 2026
Unprompted review
Reply from BigRock
Hi Sagar,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
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