BiggerBooks Reviews 

533
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I ordered a book. thirty minutes later they email me saying they are refusing to ship my order due to me having not returned a previous rental. I inquired what rental it was and they said I had rented... See more

Rated 1 out of 5 stars

As an 85 year old on $800/ SS, I rented a used college book for my Granddaughter. Since I was ill and in the hospital ER, I missed the return notice for 2 weeks. The company immediately changed me for... See more

Rated 5 out of 5 stars

Books were received within five days of ordering. I ordered 22 copies of the same book (used condition) for a class (I teach). Some copies do have blemishes, but I expected that. I'm very happy with t... See more

Rated 1 out of 5 stars

Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from t... See more

Company details

  1. Book Store
  2. Hobby Store

Information provided by various external sources

BiggerBooks is a premier online textbook vendor specializing in highly discounted books and textbooks. We offer savings of up to 91% over list prices by using our proprietary technology to scour prices across the web. BiggerBooks makes it easy to buy or rent your textbooks, so you can focus on what matters: studying.


Contact info

2.1

Poor

TrustScore 2 out of 5

533 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(533)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't ask me to rate until I've rec'd my items b/c I'm going to be dissatisfied!

I keep getting emails asking me to confirm receipt of my order & rate my experience. I have yet to receive my order. When I check the status, only 2 of the 6 I ordered show shipped. And when I try to track the 2, there isn't any information available. In terms of shipping, Saturdays are considered a business day. I placed my order 11 business days ago & have yet to receive any part of it.
I've never had this problem with Thrift Books or Second Sale...

11 July 2023
Unprompted review
Rated 2 out of 5 stars

The book they didn't have

The company advertised a book that, as it turned out, they did not have in stock. This was not made known to me. I was told it would ship in 5 to 7 days. I still don't have it 14 days later and they don't know when it will ship. Very disappointed!

2 July 2023
Unprompted review
Rated 3 out of 5 stars

The second ordering was fine

The second ordering was fine. But the first was was not. I wasn't told that something had happened to my order and that it was canceled. I didn't find out until checking my bank statement. I should have been alerted to the cancellation.

3 July 2023
Unprompted review
Rated 1 out of 5 stars

Very dissatisfied

Very dissatisfied. Totally horrible experience. Book was not shipped, not shipped, not shipped and then when tried to cancel order, they ghosted me. Will never recommend or buy from Bigger books again

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Timely Manner

I've been looking for this book everywhere. This was the only store that had it and it was received and a timely manner.

26 June 2023
Unprompted review
Rated 1 out of 5 stars

Nill Info

2 weeks later after buying book for $105.54 and getting charged to my credit card, no info about order processed or if it was shipped or what.
Only getting emails to rate my experience!

21 June 2023
Unprompted review
Rated 4 out of 5 stars

Tracking Issues

The book arrived, but I got it on the 10th when I paid for overnight shipping and it should have arrived the 9th. I never received a tracking number, so the process was quite mysterious and nerve-wracking because I desperately needed the book ASAP. But I did receive it.

10 June 2023
Unprompted review

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