Big D Vapor Reviews 

3,110
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 683 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery services and the remarkably wide selection of quality products available through the convenient online store. Consumers also deeply appreciate the very reasonable and affordable prices, helpful proactive communication, and the overall smooth ordering process that makes daily shopping extremely easy. However, some customers also noted occasional issues with product performance, unexpected changes in flavor quality, or heavily bent packaging upon final arrival. A few reviewers expressed personal dissatisfaction when specific electronic devices failed to function properly or did not connect correctly as originally expected.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast shipping times and... See more

Product

Users describe positive interactions with product, consistently praising the great quality and affordable... See more

Order

Customers had positive experiences with order, praising the fast shipping times and user-friendly website.... See more

Price

Customers consistently note positive experiences with price, highlighting that costs are very reasonable and... See more

Service

Consumers find service to be positive, highlighting fast shipping and friendly, helpful support. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went searching on Google for a local vape shop to order from online. I hoped to speed up the lengthy shipping process. Previously I ordered from shops out of state and delivery could take 7-14 days.... See more

Rated 5 out of 5 stars

Shopping online with BigD Vapor is truest the best and easiest experience. The selection of e-juices are well above any other including Vape shops in my area. The best thing about BigD Vapor is two fo... See more

Rated 5 out of 5 stars

My items are always correct, and there shipping practices are very fast. If I order before the afternoon I can be sure that I will have tracking in the system before the end of the day. Also, shipping... See more

Rated 5 out of 5 stars

Thank you again to everyone at Big D Vapor. As always my order arrive in excellent condition and in short efficient time. I love the little personal thank you on each receipt. It is a personal touch t... See more


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Written by the company

Big D Vapor stocks 1,000 different types of disposables, over 300 types of e-liquid, parts and hard to find accessories, and only the highest quality e-cigarette / vapor products. We are an authorized retailer for Elf Bar, Uno, Esco Bars, Twist, Horizon Tech, Humble, VooPoo, Kanger Tech, iJOY / LIO, Pod King, SMOK, Aspire, Frio/Strio, KK Energy, SVRF, Dinner Lady, Core, Fizz Bar, SVRF, Qurious, Bad Drip, and dozens more. All of our products are guaranteed 100% authentic and covered by warranty. We offer free shipping in the USA on all orders over $99 and are known for the fastest shipping in the industry. Based in Dallas, TX (Big D), you can reach a real human by calling us toll free, 866.746.1136 during business hours. We are also open to the public in our North Dallas location. We also ship internationally and offer wholesale pricing for qualified businesses. Contact us today via email or phone for any questions whatsoever.

Fastest Shipping in the Vapor Industry

Orders received by 3:30 CST on business days ship the same day!

Orders received by 3:30 CST on business days ship the same day!
We offer fast and free shipping on all orders over $99 in the continental USA.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,110)

662 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I wasnt happy the device didn't connect…

I wasnt happy the device didn't connect to my phone like stated so it was a waste of money which was the main reason I bought it

23 June 2026
Big D Vapor logo

Reply from Big D Vapor

This device (the CraftBox V-Pod S) has Bluetooth built in and pairs with a companion app for its smart features (calls, music, Find My Phone, step tracking, etc.). Since I couldn't find an official CraftBox manual with the exact app name, here's the general process based on how these touchscreen pod systems work:

On the device:

Power it on (usually 5 clicks of the fire button, or tap the touchscreen power icon).
Go to the touchscreen menu and look for a Bluetooth or Connect icon — tap it to make the device discoverable.

On your phone:

Look for a companion app — CraftBox devices typically use one from the Chinese/Android app stores rather than the standard Apple App Store/Google Play, so check the box or a QR code sticker on the packaging/manual for the exact app name and download link.
Open the app, allow Bluetooth and location permissions (Android needs location permission for BLE scanning), and let it scan for nearby devices.
Select your V-Pod S from the list when it appears and confirm pairing on both the app and the device screen if prompted.

Rated 3 out of 5 stars

The past 2 EBCREATE BC PRO watermelon…

The past 2 EBCREATE BC PRO watermelon ice that I have received, flavor only last about 1/2 way through the juice then it tastes like pure chemicals. I have purchased a lot over the last year and these last couple orders are crap honestly.

22 June 2026
Rated 5 out of 5 stars

5 star customer service

5 star customer service, friendly and professional. They went above and beyond to get me what I needed. They will receive my business again! Thank you Big D!!

16 June 2026
Rated 5 out of 5 stars

Always a great experience

Honestly, every time I shop here, It is a great, stress-free experience. The products are almost always perfect and they are on top of shipping and making the things that matter count. 5 stars. Best Vape Site By Far.

8 June 2026

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