Big Clothing 4 U Reviews 

619
•
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Easy to order it came it was supposed to that part was great now I have returned some items for a different size I can no longer access my account? I’ve tried resetting the password but I never receiv... See more

Company replied

Rated 5 out of 5 stars

Being a big boned bloke. Buying clothes has always been difficult. Not any longer. I've used BC4U on and off for a few years. A great range of clothing in larger sizes, superb and informative website... See more

Company replied

Rated 5 out of 5 stars

My boys struggle to find stylish clothes that fit, both being over 6ft and muscular. Big Clothing offers a great range of stylish clothing, from casual to formal, to fit all sizes and tastes. The web... See more

Company replied

Rated 1 out of 5 stars

As a tall man I had high expectations but it's been a bit of a shambles unfortunately. I ordered four pairs of trousers - two with a 36" leg and two with a 38" leg but unfortunately only one pair fitt... See more

Company details

  1. Clothing Store

Written by the company

Big Clothing 4 U sells Big Men's Clothing up to 8XL. We sell brand names including, Kam, Espionage and D555. Best selling sizes are 4XL, 5XL & 6XL clothing.


Contact info

3.9

Great

TrustScore 4 out of 5

619 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(619)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

A bust company who harvest your data

Never used this company but they have acquired my details and email address by some dodgy means and keep emailing me .i have requested that they don’t but they still do.this company went bust just check companies house

14 August 2025
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Hello

We’re genuinely sorry to hear about your experience and appreciate you taking the time to share your concerns. However, we’d like to clarify that we take data privacy and customer preferences very seriously.

When a customer unsubscribes from our emails, they are automatically removed from our marketing list, and we also honor all data removal requests in line with privacy regulations. If you continued to receive emails after unsubscribing or after requesting removal, it's possible they were transactional or there was an error which we would have addressed immediately had we been made aware.

We would really appreciate the opportunity to look into this further and resolve it for you. Please contact us directly at info@bigclothing4u.co.uk so we can investigate what went wrong and make sure your preferences are fully respected.

Team BC4U

Rated 5 out of 5 stars

Great range of clothes and fantastic…

Great range of clothes and fantastic customer service. Order delivered quickly and in good condition exactly as described. I've had loads of great experiences with them over the years and they have never failed to fix any issues and give great service. 💯 Recommend to any bigger fellas.

6 August 2025
Unprompted review
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Reply from Big Clothing 4 U

Thank you for your 5 star review!

Rated 5 out of 5 stars

Brought a great item

Brought a great item, arrived in good time very pleased with it and the service received.

9 August 2025
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you for your 5 star review and we're so pleased you are happy with our service!

Rated 5 out of 5 stars

Brought some Khaki shorts for my son

Brought some Khaki shorts for my son, excellent quality,excellent on sending info via email, bang on time with delivery. Very Happy and would definitely recommend Big Clothing 4 U

2 July 2025
Unprompted review
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Reply from Big Clothing 4 U

Thank you for your 5 star review and we're so pleased you are happy with our service!

Rated 1 out of 5 stars

unsubscribed twice already froIgnore customers - bad servicem their…

unsubscribed twice already from their mailing (I never did subscribe) but they continue to ignore. I will never ever buy from them anymore

2 August 2025
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Hello

We’re genuinely sorry to hear about your experience and appreciate you taking the time to share your concerns. However, we’d like to clarify that we take data privacy and customer preferences very seriously.

When a customer unsubscribes from our emails, they are automatically removed from our marketing list, and we also honor all data removal requests in line with privacy regulations. If you continued to receive emails after unsubscribing or after requesting removal, it's possible they were transactional or there was an error which we would have addressed immediately had we been made aware.

We would really appreciate the opportunity to look into this further and resolve it for you. Please contact us directly at info@bigclothing4u.co.uk so we can investigate what went wrong and make sure your preferences are fully respected.

Team BC4U

Rated 5 out of 5 stars

BC4U

Fast and prompt delivery with a quality product

25 July 2025
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank your your 5 star review! Team BC4U

Rated 4 out of 5 stars

Ordered to try - loved.

Ordered some clothes when I was stuck in hospital and unable to get home - the selection was really good, the prices very reasonable and I've loved the shorts I ordered!
Only downside - no house slippers in my size...
I will be ordering more, and I urge you to give them a go.

12 July 2025
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you for your kind review! We have taken your feedback onboard and will be ordering house slippers in for autumn winter this year! Team BC4U

Rated 5 out of 5 stars

Great swimming shorts

Having purchased a pair of swimming shorts that fitted perfectly and washed well during our recent Ibiza holiday, I was eager to have a second pair. I was not disappointed.

9 July 2025
Unprompted review
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Reply from Big Clothing 4 U

Thank your your 5 star review! Team BC4U

Rated 5 out of 5 stars

Great service ,quick deliverie …

Great service ,quick deliverie and quality products.will definitely be my no1 for clothing.
Thanks
Micky

15 July 2025
Unprompted review
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Reply from Big Clothing 4 U

Thank your your 5 star review, we are very happy to hear your feedback! Team BC4U

Rated 5 out of 5 stars

Comfy and Perfect Fit Socks For A SIze 14 Men's Shoe

The choice was quite varied and the quality of the products was just perfect. I ordered socks for my son who is a shoe size 14 and the socks fit perfectly and so comfortable. Will be buying all his clothes from Big Clothing 4U from now on.

5 July 2025
Unprompted review
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Reply from Big Clothing 4 U

Thank your your 5 star review, we are very pleased your son enjoyed his order! Team BC4U

Rated 1 out of 5 stars

Don't bother paying for next day…

Don't bother paying for next day postage.

They say they do same-day dispatch if the order is made before 3:30PM, so I paid the extra for next day delivery as I needed it next day.

Well, two days later they finally decide to dispatch it. Great job guys. Paid for next day, got it three days later. Totally got the service I paid for eh.....

29 January 2025
Unprompted review
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Reply from Big Clothing 4 U

Hello Ryan

Please do kindly email us (info@bigclothing4u.co.uk) with your full name and order number so we can identify you. Your comments are unfair and untrue, we hold the highest statistic rate for next day delivery monitored directly by Amazon's advanced system. We can only assume this review is not related to our company or is a total exception!

We look forward to hearing from you via email so we can investigate.

Thank you and have a good day,
Suzanne

Rated 1 out of 5 stars

This is deliberate

No clothes.
No refund.
Never responds.
This was my first order with them, they just kept my money and ignored me, the number of times I’ve contacted them means I can be certain it is deliberate.
They do this because the police don’t follow-up on fraud/theft below £200.
So don’t shop here, or spend at least £200 with them.

8 August 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Hello Mr L N

Please do email us with your full name so we can identify you and address this harsh and quite frankly untrue review!

Thank you and have a good day,
Suzanne

Rated 1 out of 5 stars

Still waiting for the £116 they stole…

Still waiting for the £116 they stole from me. They pretend they are a different “entity” to the scammers who stole my money but it’s the same people involved in running the ‘business’ . Avoid or you could be next.

response: It is the anniversary of the theft of £116. I tried the polite route but emails weren't answered and neither was the phone.Why would anybody in their right mind trade under a name synonymous with theft and fraud? You had numerous chances to sort out my problem when I asked for my refund 2 months before you declared insolvency or whatever.I tried politely when when the new 'entity' came into being.Nothing happened then!It is widely known that the same behind the scenes people are pulling the strings.Return my money.Ben Harris Pearson is listed at Companies House as an active director.He is the founder of the company in 2015.Aren't you going to wish me a happy 1st anniversary for having my money stolen?

7 November 2024
Unprompted review
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Reply from Big Clothing 4 U

Dear Mr Herrmann

Firstly we note this is your fourth review regarding the same matter and the circumstances remain the same.

Respectfully we do not “pretend” to be a new company; we are! We again apologise for your experience with the previous company, but unfortunately as the new legal entity our hands are tied; we do offer goodwill gestures and polite communication in return would be appreciated. Some people just will not accept an apology and explanation in the circumstances; we are actually trying our best to support previous customers.

It is extremely common that previous company employees get employed by the new company, in fact generally speaking we believe saving jobs is usually a big priority when possible.

Best wishes
Alex

Rated 1 out of 5 stars

Buyer beware

Buyer beware. After a bad experience with this company I started looking at their reviews. According to previous customers bc4u also trades as big matts and uptheir. Check out the reviews on trustpilot. Another customer noted that the company went into liquidation owing
many customers money, They reopened with a new director, his wife. The cut and paste answer they give in these reviews means they are mocking you for trusting them. This is information provided by other customers so worth checking out before you throw your hard earned money at them. I believe the only reason i received a full refund was I paid with paypal.
To counter their untruthful reply, they sent sarcastic emails regarding other customers". Obviously these other customers are not the many many from the bad reviews. What they fail to say is on my original order, they had a timer which stated I would receive my items in 3 days (I have screenshot). They also accepted my money for postage , knowing they could not fulfill the order in time. An email to tell me my order was going to be over a week late would have been the professional thing to do. I also went back to their site and checked for the same item and the counter still said order now , receive in 3 days. I would say being lied to and the sarcastic emails were enough to call it a bad experience. If you don't believe I was only reimbursed because I used paypal, read their reviews, there are many people out of pocket still. Why would people spend their hard earned money with a company that goes bankrupt and reopens with the wife as the new owner. Lots of reviews are from 2024 not 2023 so it looks like they are up to the same thing.
Look at the reviews for "big matts" and "uptheir" if you need confirmation as i believe these are part of the same company.
Big Matts 61% 1* reviews
Uptheir 50% 1* reviews
Makes me wonder if the 5* reviews are actually customers.

11 October 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Hello

This customer’s “bad experience” was a polite email to tell him that “As stated on our website within the Product Description on all workwear ‘We may need to order in selected workwear, in this event there will be a delay in dispatching your item”. We refunded him as he didn’t want to wait and hadn’t read the product description.

I did email him a number of times and apologised but some people just won’t accept a polite apology and explanation.

Suzanne

Rated 5 out of 5 stars

Great customer service

I have bought items from Big clothing 4u,
for a long time , always pleased with the results, great gear at a fair price, recently i sent them some items I was returning to a different company, by mistake, when i realised my error, I contacted them, all my goods were returned to me, I know they hada job locating them. but still helped me out.
Thank you for your commitment to your customer,
Sincerely Denis Bromell.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

If over the years you have expanded

If over the years, you, like me, have found that if you leave your clothes in the wardrobe too long, they shrink, but that is no longer a problem, as although certain shops that used to cater for people with a larger frame , have disappeared from our high streets, there is one particular saviour to all who have put on a bit over the years. That is "Big Clothing 4 U". They provide an excellent range of clothing at reasonable prices, affordable by all, and great quality to boot. They are certainly worth having a look at, by all people who have lost the plot clothes wise as soon as you expand past the high street limit of 2XL. They go much further. Have a look, you won't regret it.

21 August 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you for your amazing review! This was exactly the reason our founder started the store years ago and we are pleased that we still provide the same today....

Rated 1 out of 5 stars

POOR QUALITY CLOTHES no customer service

got a pair of shorts from these people, wore them twice and all the seams under the back pockets all tore, contacted them but no replies. the phone number says you have to use the website to contact them they just will not get back to me. I have spent a fair amount of money with these, I find a major fault with 1 product and they don't want to know. WILL TAKE MY CUSTOM ELSE WHERE! There reply below is not correct, the first email I sent about 10 days before the second was not replied to. They started responding soon after this review went up. Plus they state with returns must be in original packaging which I do not have and then say the item will be inspected and maybe sent back to me. I've had lots of clothing from them and have one faulty item and it's been a nightmare. I'll be sending them back and will update with outcome here.

1 August 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Steve
You have sent 2 emails to us and both emails were replied to on the same day explaining how to send the faulty item back.
You had replied to one of the emails so we know that you received the reply......
We look forward to resolving matters for you as soon as possible.
Many thanks
Bigclothing4u

Rated 5 out of 5 stars

TO Ben & THE NEW TEAM AT Big Clothing 4…

TO Ben & THE NEW TEAM AT Big Clothing 4 U THANK YOU FOR REFUNDING MY LAST ORDER GOOD QUALITY ITEMS PITY I ORDERED THE WRONG SIZE NOW OUT OF STOCK CHECK LATER TO SEE IF THEY HAVE THEM BACK IN STOCK.

11 August 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you very much indeed for the positive review James!

Rated 1 out of 5 stars

DONT BUY FROM THIS COMPANY

Well it’s been over 9 months now since I returned an item of clothing from big clothing 4 U and given up trying to get a refund of £40. Endless emails and unanswered phone calls, have stopped using this company and never will AGAIN!!!

28 August 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Sir
Please be advised that BigClothing4u is now under new ownership and management, following the company going into insolvency at the end of 2023.
Unfortunately businesses do end and they are bought up with the new company having no liability.
We have returned to the high standards and quality service that BC4U customers deserve.
We are working hard to deal with any issues that built up under the previous management and we apologise for the issues caused. Please be advised any previous problems will be ironed out and will not happen under the new ownership.
We would love to keep your custom and provide the exceptional service you were previously used to.
Kind Regards
BC4U

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