Big Art and Banners Reviews 68

Nasty.

I can see why I couldn't find any 'actual' flags on their website.

The flag I recieved did NOT have a black pole pocket like shown on their order page.

It is the chunkiest pole pockets I've ever seen and the corner cut out looks like Jaws has taken the full corner off. I realise you can't feed a pole around a corner but this is hurrendous.

The double sided flag is lined with a reflective material that crinkles like you're wearing a period pant liner. When the sun shines on it it goes a really weird colour - sort of blue/purple like a sunbed hue shining through the mesh printed fabric.

If I slept in this there would be less wrinkles! There are wrinkles all around the pole pocket due to being too slack and large.

This is the nastiest thing I've ever seen.

Superb service and product. Would recommend

Great service and absolutely delighted with my top quality roller banner. Would definitely recommend and will use them again. Thank you!

2nd time ordering from the company and they've been fantastic and very helpful both times. Would defo order again

Professional service and a perfect banner delivered in a reasonable time. A good experience

Great service, fast, efficient got what we asked for.

Great team, I did ask for banners to be print just on last minute, they managed to delivery on time

The service in this print shop is completely unacceptable. The staff member named Skye was rude, unhelpful, and showed zero professionalism. I was told that if I wanted my order faster, I would have to pay extra — but at the same time, he informed me that nothing would be done sooner because “it’s lunch”. So I was expected to pay more for a service they had no intention of speeding up.

When I said to just proceed with the order normally, I was told that my order had been put on hold until I combined two print files into one — something no other print shop has ever required from me.

Within just two hours of placing the order, I experienced a level of disrespect I have never seen in this industry. When I requested a refund, I was told it would take 7 days, finished off with an ironic “have a lovely day”.

I strongly do not recommend this company. It was a complete waste of time, patience, and professionalism.
Marcin Nowatkowski – Tomato Graffiti

Great communication, and they helped crop and image for us to help it fit the frame we needed

Big Art and Banners have never let me down. The customer experience is perfect - easy to use website and good customer service. There pricing is also very competitive and never any quality issues. 10/10.

Laura was great and helped me with the whole process. Brilliant communications and fast delivery.
Thank you

super easy website to use, amazing prices and super happy with quality of items

Amazing posters, quality of material & print is excellent. Already placed another order. Customer Service is excellent, Laura could not have been more helpful & quick to respond.

Good quick service always good packaging and enjoying 10%trade discount.

This is the 3rd year in a row our Art Club has ordered its promo banners from Big Art & Banners. They were very patient with the various little tweaks we asked for and even made a good design suggestion which we thought was better than ours, so couldn't be more pleased. Once the design was approved, production and delivery was within a couple of days. Great quality, too. Roll on next year :-)

Laura has been absolutely helpful with my orders. Made a couple of orders and it was smooth sailing. Will continue to order banners in the future. Thank you 😄

We placed an order with a very short deadline and the company delivered in both the actual physical products and the quality of the different sized banners

Great quality banner, looks exactly as I had hoped! And the customer service was very fast and friendly and helpful. Would definitely recommend them.

Artwork checked, no fuss, fast service....could not be better. THANKS!

Bought x2 banners online and emailed the design team the kind of design I was looking for. Within a couple hours I got an email back from Amy with their design.
Asked for them to add an extra detail which they done and issued back. No problem with getting in touch with them and done exactly what I wanted.
Confirmed the design and both banners arrived within 1 week. Quality of design and material is great, reasonable priced and speedy service.

Can't complain and will definitely use again.