While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have been trying to cancel my membership plus went online got to the point where I was put on hold with adam joing and still on hold from yesterday , Inever ask to join membership plus bidz just sta... See more

Rated 1 out of 5 stars

I cancelled my membership on the same day within the same away. Their own customer service advised I was entitled to a refund. I requested an refund and they said no refund. I sent them a copy of thei... See more

Rated 1 out of 5 stars

Made many purchases over the years but their service now is non-existant.Purchase last year;paid for +shipping;now August and still not received. Their so-called customer service trots out a standardi... See more

Rated 3 out of 5 stars

I have acquired many lovely things from BIDZ but this past year has not been a good experience. I am still waiting for pieces that I purchased last September that were advertised as a 7-10 day ship da... See more

Company details

  1. Jewelry Store
  2. Clothing Store

Information provided by various external sources

Find authentic brand name jewelry, watches, & more at Bidz.com. Stunning jewelry at discount prices - sign up and make a bid online.


Contact info

1.8

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have been trying to cancel my…

I have been trying to cancel my membership plus went online got to the point where I was put on hold with adam joing and still on hold from yesterday , Inever ask to join membership plus bidz just started to take $24.99 X2 I would like a refund X2 and cancel my membership.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

I cancelled my membership on the same…

I cancelled my membership on the same day within the same away. Their own customer service advised I was entitled to a refund. I requested an refund and they said no refund. I sent them a copy of their own T & C's. They ignored 8 messages. Do not use.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Have never used this sight but I did…

Have never used this sight but I did bid on something and the next thing I know I had an unauthorized use for 24.99 for so called membership fee, which was not at all mentioned to me or anywhere because I even read the fine print, this website is a scam and once they have your numbers will charge you for all kinds of things you didn't authorize, STAY CLEAR OF THIS SIGHT!!!!!!!!

30 October 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent merchandise from auction house

Won an auction of an autographed baseball with a coa from a company called Premier that I had never heard of. Then had it reviewed by James Spence (a very well respected company) and was given a letter with all of the autographs being unauthentic. Company would not stand by their product and take a return/refund and has been very rude and unhelpful in their responses. This is a fraud company. Bid at your own risk.

14 January 2025
Unprompted review
Rated 1 out of 5 stars

I won a bid on a smart watch which has never arrived

I won a bid on a smart watch which has never arrived although I am informed it was delivered I have attempted to use the tracking number BUT the carrier DHL does not recognise it have attempted to contact you by e-mail 5 or 6 times but just get ignored even called once left message no reply. The wining number is Bidz50677

4 April 2024
Unprompted review
Rated 1 out of 5 stars

Don't waste your time!

Don't waste your time!
Like other consumers, this site was fabulous til about 4 years ago.
I purchased a ring around the holidays, 2 years ago. It never arrived, and when I followed up, they indicated never received it from the vendor, but refused to give me a refund. Stupid me used my debit card and because it was beyond 6 months, the bank couldn't get my money back either.
After numerous follow ups, they finally credited my account. I recently won an auction where I wanted to use the credit to pay for it, and after 3 followups, still no response and the won item has been removed from my account.
Stay away from this site.

26 December 2019
Unprompted review
Rated 1 out of 5 stars

Made my order on 28/8/19 but still not…

Made my order on 28/8/19 but still not yet receive my items after 1 month. Msg. the customer services they gave a lot of excuses. I just msg them and threaten them that I going to file lawsuits against this website . Don' t buy anything from this website anymore. About 8 years ago, it was ok .I brought 5 watches from them and delivery was fast but now is a scam website.

3 October 2019
Unprompted review
Rated 1 out of 5 stars

Made many purchases over the years but…

Made many purchases over the years but their service now is non-existant.Purchase last year;paid for +shipping;now August and still not received. Their so-called customer service trots out a standardised response or should i say a series of excuses. Do not under any circumstance waste your time or money;you will have as much joy as standing under a cold shower tearing it up,Andrew.

3 August 2019
Unprompted review
Rated 1 out of 5 stars

I would give them a Zero if I could

I would give them a Zero if I could. I bought a couple items back in Dec 2017, I never received them. Was told I could get a refund. Then another representative told me they do not do refunds. I finally received a credit in Dec 2018. Seventh months later, I still have not received my items. I have emailed several times and contacted the attorney generals office. They never responded to the attorney general and they emails, when they did reply, stated they were having vendor issues. Nothing changed. I am currently out about $90.

Last time I emailed them, they stated I did not have any orders open, but my account states differently.

I tried finding an attorney, but I may have been looking in the wrong place, cause no one responded.

This is not the same company it was 10 plus years ago. They are crooks and scammers.

15 July 2019
Unprompted review
Rated 2 out of 5 stars

Bidz, Ebidz, Modinique BEWARE

Bidz is out of business, renamed ebidz.com and also Modinique.com

Always used Bidz and had a great experience UNTIL August 2018 when they stopped shipping orders.

I had to threaten lawsuit many times just to get them to ship my items. The excuses they use are laughable. They've been victims of fraud, can't issue refund because payment processor would not allow it (WHAT??)

The only reason I gave 2 stars is because When they ship it's as described. Recently started shipping out my orders, very slow but better then nothing. Still 5 orders on open status and hope they as well ship asap.

This will be the last time I purchase anything from Bidz, Ebidz, Modinique. Just a final note, just because they're shipping out my orders I will still advise against purchasing anything from there companies (which are the same company)

23 May 2019
Unprompted review
Rated 1 out of 5 stars

False advertising and bad customer service.

I won a bid on a diamond ring back in August 2018, There web stated Delivery in 7 days and Certificate of authentication available at shipping, I paid for both the ring and the certificate, I have received the ring in November finally, But the certificate has not bean mailed up to now, I send several e-mail's, there not even replying to my e-mails, They cannot be contacted by phone, and they have charged $ 49.00 for the certificate so far is not bean received.

23 March 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look