Average experience with this CEX is pretty good and decent. Minus 1 star just only because deposit time could significantly range from time to time (not for stables but for specific alt)
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See what reviewers are saying
Biconomy's website is pretty neat, they explain what they do and it's actually easy to understand. They're all about making crypto transactions simpler for devs, which is cool 🚀. Honestly though... See more
I have been using Biconomy for about 9 months. Positive experience. I have interacted with their support team multiple times and they have resolved the issue promptly and correctly everytime.
Fake and cheater exchange. They allow you to deposit and block your withdrawals and trading if you start earning profit. Their so called risk control team comes in the picture and freeze your accoun... See more
Company details
- Cryptocurrency Service
- Alternative Financial Service
- Finance Broker
- Financial Institution
- Non-Bank Financial Service
Written by the company
Biconomy Cryptocurrency Exchange – Bridging the Future of the Digital Economy _____________________________ Professional, Secure, and Innovative Crypto Trading Since 2019 At Biconomy, we are proud to be a globally recognized cryptocurrency exchange, trusted by over 1,000,000 traders worldwide. Since 2019, our mission has been to provide a secure, user-friendly, and professional trading experience while empowering the growth of the digital economy. _______ Your Gateway to the Crypto World! Biconomy offers a comprehensive suite of services tailored to meet the needs of crypto traders, blockchain projects, and investors: - Spot Trading for popular assets like Bitcoin (BTC), BNB, Ripple (XRP), Ethereum (ETH), TRON (TRX), and more. - Futures and Margin Trading - P2P Trading and seamless options to buy cryptocurrencies with bank cards. - Staking and Financial Products to help you grow your crypto assets. - Token Listing Services and a robust Launchpad platform for new blockchain projects. - Liquidity Management, Community Building, and Marketing Solutions to drive project success. _______________ Regulated and Accessible. Biconomy holds an SMB license for the U.S. and Canada, ensuring a compliant and accessible trading environment for users in these regions. Our goal is to revolutionize the crypto landscape by connecting people, projects, and ideas while offering flexible, customized solutions for blockchain innovation. Whether you are a trader, investor, or project team, Biconomy is your trusted partner in the digital economy. Trade with confidence. Grow with Biconomy 🚀
Contact info
British Virgin Islands
- support@biconomy.com
- www.biconomy.com
You should know
3.0
Average
132 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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This site is a complete and utter scam…
This site is a complete and utter scam - they refuse to return my initial desposit and have the gaul to ask me to invest the original amount to retrive my money. They make up a continue stream of excuses as to why they can't return my investment. This site will rob you blind. Do not ever, ever use this plateform.
2 March 2025
Unprompted review
Use for Airdrops only
Hi everybody, please use it for getting airdrops, don't take the risk of depositing or buying through this app, it wants to be checked by the users for a long period to confirm the creditability of this app
22 February 2025
Unprompted review
Unfortunately it is a scam exchange.
Unfortunately it is a scam exchange.
I deposited a week ago. Money was not credited to my wallet.
Support is silent, only bot answers.
15 February 2025
Unprompted review
Very nice application
Very nice application, and simple vérification and more rewards !!!
20 February 2025
Unprompted review
This is one of the best
This is one of the best, fast platform when it comes to deposit and withdrawals 100% believing on this!!!
8 February 2025
Unprompted review
Please help Scam site
Please help. I think these reviews are fake. These people dont respond and i think they are trying theft my crypto. Here is the sequence of events: I deposited crypto, verified when I link the number it sends otp. It then manipulates the data i gave and removed the "0" from my phone number creating an incomplete phone number that wont receive an OTP thats different from the one that successfully linked. I can no longer can withdraw move my money as it now demans the phone OTP . I cant even Disable/change the phone number as it asks you for an otp from the wrong number wrong number their website creates. After attempting to get in it then blacklists me, Log me outs. Says i cant get in because sms is blacklisted even when use email log in method. These people have stolen my crypto currency and wont respond anywhere. This site has to be s cam and im contacting verious parties to attempt to hold them accountable and looking at law enforcement option in my country. They cant just take my crypto and create elobarate errors to force out of my account for good. They comically write contact us: everywhere only for you to talk to yourself.They do. t respond to any messages.
28 January 2025
Unprompted review
“Biconomy is amazing
“Biconomy is amazing! Gasless transactions were seamless, easy to integrate, and improved my DApp’s user experience. Highly recommend!”
27 January 2025
Unprompted review
My advice: stay away from them
Here is my experience with Biconomy:
* Today I realized that my withdrawal function has been disabled
* Support claims I used software for "illegal transactions" and "illegal profit" generation (which is completely false - I've never used any trading bots or automated software)
* They state they need up to 5 business days for investigation
* While blocking withdrawals, they continue to allow deposits to my account
Their support team also sent me the following message:
"We can allow you to withdraw the main body of the deposit without the main profit and illegal profit.
In case of repeated activity, your account will be banned from our exchange, and your data will be transferred to the tax authorities of your country for taking measures to prevent fraudulent activities.
If there is negative information on social networks and information discrediting the exchange related to this situation, the exchange intends to initiate legal proceedings against you for libel and false information discrediting the name of the company.
Thank you for your understanding and we will be glad to see you among our conscientious users!"
This situation is particularly concerning because:
* The accusations are false
* Their policy seems inconsistent (allowing deposits while blocking withdrawals)
* They're threatening legal action for sharing my experience
* I urgently need access to these funds for pending payments
I find their attitude unfair, hypocrytical, and evil.
19 December 2024
Unprompted review
Worst experience ever
Worst experience ever. DO NOT TRUST THIS SCAM EXCHANGE. I've been buying crypto from various exchanges for years. I transfered $1500 USDT to Biconony to buy $1500 of a crypto. They gave me $370 of said crypto. When I asked "customer Service" for help they refused to help and kept saying i have to contact the "project owner" which made no sense seeing as i bought of them. They refused to explain where the rest of my $$$ was and stopped replying to all my messages.. Complete scammers. If your wondering should you use Biconony.... DONT...use uniswap instead
15 December 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
This website is scam
This website is scam. I can't believe how they are still operating as a trading platform in the US!?
14 December 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
I had a problem with my password and…
I had a problem with my password and had to ask Biconomy support for help.
They were very helpful and they fixed the problem smoothly and quickly.
14 December 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
They really just wanted me to deposit…
They really just wanted me to deposit more , i was really naive to their world.Glad i listened to my aid quick.
4 June 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
Very friendly exchange
Very friendly exchange! If you need Some help they directly get in contact with you. There are so many coins on the list and so many options. Very good crypto Exchange !
23 July 2024
Unprompted review
Biconomy is an top Application for…
Biconomy is an top Application for crypto users!! They are directly there if you need help:)
Very friendly and super service
20 July 2024
Unprompted review
Successful withdraw of my funds after I was banned for a whole week!
After a week of horror where I was banned from withdrawing my own money, they finally allowed me to withdraw. I had lost all my hope but finally I made it.
The support was there every day reading my complaints over and over again and kept telling me to be patient.
Thank you for that. All good now.
28 June 2024
Unprompted review
AVOID it: Fraudulency and insider trading
AVOID Biconomy crypto fraudulency.
Biconomy does NOT have an office in USA but had a data-center contract with Maxwell IT (in Seattle, USA) and used "bicoymax.com" for crypto fraudulency and maybe money-laundering for China.
At Maxwell IT, two female technicians (M** Emilee Xiao and Technical Director, the so-called sister) committed insider trading and solicited clients from ResearchGate to get bonuses from Biconomy.
4 June 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
Okay
Had a problem with a trade, customer services sorted it out and reimbursed me. They can be trusted.
4 June 2024
Unprompted review
This is a scam = DO NOT INVEST WITH THEM
25 March 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
I would give the 0 stars but the option…
I would give the 0 stars but the option is not available.
Deposited Creso, and they price there is way different than Uniswap, when I try to withdraw they charge me insane fee's and make me lose coins.
S T A Y A W A Y from this S C A M exchange or you will be sorry
2 February 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
SCAMMER Exchange #Biconomy #BiteBTC…
SCAMMER Exchange #Biconomy #BiteBTC #BKEX #Hoo #Bibox #EXMarket ...We Can't Withdrawal. uid:51342582 #BiconomyExchange #CoinMarketCap
this is Scam Exchange, my Asset 2100 usdt has been Frozen (Account Banned).
19 January 2024
Unprompted review
Reply from Biconomy.com
Dear Customer,
We sincerely apologize for the negative experience you encountered, and we truly regret any confusion or frustration caused during your transaction. At Biconomy, we value transparency and strive to ensure every user has a smooth and reliable trading experience.
To clarify, our platform acts as a facilitator for trading, and in certain cases, we partner with project owners for listings and token transactions. However, it is never our intention to leave customers without clear explanations or support.
We kindly ask you to reach out to our support team directly at https://biconomy.zendesk.com/hc/en-us/requests/new, providing your transaction ID and full details of the issue. This will allow us to thoroughly investigate the situation, determine what occurred, and work toward a resolution.
Your satisfaction is important to us, and we are committed to addressing this matter as quickly as possible. Thank you for bringing this to our attention, and we hope to resolve it promptly.
Best regards,
Biconomy Support Team
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