Item arrived as described in a timely manner. Very happy with the selected item which fits comfortably and looks just as cute as on screen.
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Received a shoe with damage, contacted customer service and haven’t heard back and it’s been 2 weeks! Just keep getting messages asking if I want to talk to a human so I reply and don’t hear anything!... See more
Company replied
Nice and good quality items but they are constantly delivered later than expected. Two weeks it usually takes.
Fin levering intet at bemærke. Nemt med bytte-seddel og porto betalt og det hele. Super fint site at handle med.
Company details
About BIANCO.com
Information provided by various external sources
Bianco Footwear Webshop Support
Written by the company
- Sikker betaling
- 14 dages fuld returret
Contact info
Storegade 43-45, 6640, Lunderskov, Denmark
- www.bianco.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Overly satisfied!
I ordered online and my orders came to me so fast! And absolutely no problems with returning or exchanging the orders, you'll get your money back instantly (this applies when you go to their boutiques). Shoe styles and qualities are very good and will surely fill up your satisfaction. Besides, sales attendants are very friendly and approachable and that made me a very happy customer. I LOVE BIANCO!!!
Definitivt en klasse for seg!
Rask levering og fantastiske flotte sko..love at first sight! Kommer garantert til å bestille igjen og igjen 👌😊
PERFECT!!!!!!!!!
From today I will buy shoes ONLY in Bianco FOOTWEAR!
NO PROBLEMS WITH DELIVERY! RECEIVED ALL PRODUCTS IN PERFECT STATE!
Absolut god service
Hvor er det bare nemt, at handle online på Bianco. At man så også kan få det leveret til butikken, det er altså bare et plus. (og slipper for porto).
Good!
The service is good but you have to give other options for delivery because I had to go to pick my pacage 2.4 km away from my house.
Fast and very convenient delivery
Fast and very convenient delivery, simple to use, I like it very much, even though I didn't get one pair of shoes, I got a call. When I called to the service I got the answer right a way, I didn't have to wait. Definitely use it next time.
Well done!
It's perfect! Clear and catchy. Pictures are good and I got my order in less than a week
Very good
Overall very happy. Delivery took 3 days with GLS which could be quicker but otherwise very satisfied.
pretty good, but could be better
Great price, great delivery time, but it would be nice to get proper tracking information in the bill/confirmation...when i ordered last time it said dhl on the bill, now it said nothing. Assumed it was dhl but apparently it was the national postal service.
May use AI-assist with repliesRead more
Quick delivery
Quick delivery was a plus, however the pair of sandals that I received was faulty, so I had to return them. One of the straps was almost completely broken.

Reply from BIANCO.com
Simple and quick
I ordered a pair of shoes from Bianco.com and I wasn't disappointed. The ordering part was easy and simple and the payment methods (at least Visa) was perfectly safe. My shoes were the right size and they looked great! It was my first time ordering from Bianco.com so I was a little hestitant, but luckily there were no complications. I would definitely recommend others to shop from Bianco.com! Hope this review was helpful!
Very good and fast delivery:)
Goods and delivery very good. I will enjoy walking in my new shoes.
Thank you!
Fantastic
Goods ordered on Thu evening already at my place on Fri - great servise, good information - perfect!
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