BFYNE Reviews 

233
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I recently purchased swimsuits from Bfyne and I'm extremely impressed! Here's why I highly recommend them. Their swimsuit collection offers a wide range of trendy styles and patterns for everyone. Siz... See more

Company replied

Rated 3 out of 5 stars

I bought earrings from Bfyne Overall good experience , responsive team but quality of the product in this case the oversized earrings is terrible. For the price being charged, I expected better qual... See more

Rated 1 out of 5 stars

Extremely poor quality for the price. Item shipped is not what was advertised for over $250. Absolute scam. There’s a reason they don’t accept returns, it’s a bait and switch. Do not shop here. Polic... See more

Rated 5 out of 5 stars

You cannot go wrong with a Bfyne piece, it is my absolute favorite clothing line. I have been wearing Bfyne for many years now and never had an issue with their clothing. I receive soo many compliment... See more

Company replied

Company details

  1. Women's Clothing Store

Written by the company

BFyne is a contemporary swim and resort-wear brand. Every hand-sewn garment has been conceptualized for the fiercely fashion-forward, cultural aficionado you are. BFyne designs are for the risk-taking woman in protest of the fashion status quo. Highly regarded for enchanting designs and alluring hues, BFyne swimsuits emphasize your curves with intention. The BFyne experience is meant to leave you inspired and empowered. Audiences will be smitten by your embodiment of uninhibited sex appeal and poise.


Contact info

3.3

Average

TrustScore 3.5 out of 5

233 reviews

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3.3

All reviews

(233)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't do it...

Ordered a dress in a size XL even though based upon their sizing chart I'm a "L". I was prepared to have it altered at the top if need be. The dress I received was way too small at the top and loose at the bottom. I wrote customer service that the dress was defective and returned the dress to them (AT MY EXPENSE). I received an email from them saying that they inspected the dress and that there are no issues. LIES! I wish I had read the reviews on here before purchasing but I was excited to support a black business. Please don't order from this company. I was offered a store credit but I don't want that considering they regularly have sizing issues based upon the reviews on here. Now it looks like I'll have to dispute through paypal which is a nuisance when they should just be an honorable company and sell clothes that are quality and true to size.

EDITED TO ADD: You see their response below that "I" ordered the wrong size??? I did not. I measured myself and ordered a dress based upon YOUR sizing chart. Your product is cheaply made and your sizing chart doesn't correctly reflect the items you send customers. You already know this though considering all the other customers who have had the same issue. All these people can't be lying on you! The way you help customers pick the right size is by having an accurate sizing chart and merchandise.

I've already contacted customer service (I replied to the email where you said the dress wasn't defective, though it is) and waiting on my refund.

Update Aug 2023: I got my money back from my credit card company. Stop letting these crooks get away with this and dispute it with your cc company. If people start disputing this foolishness and they start losing money they might stop scamming people!

17 June 2023
Unprompted review
BFYNE logo

Reply from BFYNE

Hello

We appreciate your feedback. We deeply regret that you ordered an incorrect size. Please send us an email and one of our exceptional employees will be happy to address your issue. Hopefully we can help you choose the right size in the future.

Rated 4 out of 5 stars

Nice clothing brand

Nice clothing brand, but clothing on site is not well organized in terms of pants, shirts, dresses, styles etc. which might take longer to find an item you're looking for.

19 June 2023
BFYNE logo

Reply from BFYNE

We welcome your feedback and will continue to enhance the site's user experience.

Rated 1 out of 5 stars

Dresses I received were irregularly made

The dresses I received were irregularly made and can not be return because I happen to catch them on sale. The Enora one piece is beautiful although the mesh is much lighter than my skin tone. It was purchased for a trip which I’m due to leave for in 5 days, I ordered the large but need a medium, the exchange of size can’t be completed until 3 days after the item has been received back at BFYNE. 7 items purchased can only get use of 2.. I had high hopes, this purchase was a total let down. What a waist of money! I won’t be a returning customer

19 June 2023
BFYNE logo

Reply from BFYNE

Hello

We sincerely regret that you are not satisfied with the product you have received, we hope to help you select your suitable size in the future.

Rated 1 out of 5 stars

The quality of the material is poorly…

The quality of the material is poorly made.

12 June 2023
BFYNE logo

Reply from BFYNE

Hello
While BFYNE uses the best material in all its products we are sincerely sorry to hear that you are not satisfied with the product your received.

Rated 5 out of 5 stars

Great quality

I absolutely love this suit the quality is great and it was beautiful. Unfortunately it’s the wrong fit for my body so I will have to return it and find something else.

14 June 2023
BFYNE logo

Reply from BFYNE

Thank you for your feedback

Rated 5 out of 5 stars

The process of ordering and receiving…

The process of ordering and receiving my order from BFYNE was really great! My order arrived in a beautiful box and individually packaged ( had 2 pieces). The quality of the material is really superior in addition to the styles being very creative and aligned with what is shown online.

2 June 2023
BFYNE logo

Reply from BFYNE

Thank you for your feedback

Rated 1 out of 5 stars

Never again

Items were not available after ordering. Shipping anticipated took too long

2 May 2023
BFYNE logo

Reply from BFYNE

Hello

We are sincerely sorry to hear that one of your many orders with us was not fulfilled and noticed a refund was issued upon your request. As a valued customer with several purchases from BFYNE, please kindly send us an email with your concerns and we will get one of our amazing rep to make things right.

Thank you for your review.

Rated 1 out of 5 stars

Too small tried to contact you to…

Too small tried to contact you to return but never heard back

5 June 2023
BFYNE logo

Reply from BFYNE

We are sorry to hear that the item you purchased was too small. Upon further investigation we noticed that your email which was sent over the weekend for an exchange was responded to yesterday. We look forward to helping you select the right size in our amazing swimsuit pieces.

Thank you for your review.

Rated 5 out of 5 stars

Item came quickly

Item came quickly. I use the measurements to select the correct size for my swimsuit. I needed an extra large, but ordered a large. I returned the swimsuit within 24 hours and was refunded my money with the exception of $40 which I assume is a restocking fee. I’ve been ordered the swimsuit an extra large because I love how it looks. Great quality!

12 June 2023
BFYNE logo

Reply from BFYNE

We appreciate your feedback

Rated 4 out of 5 stars

Gorgeous

Beautiful pieces but shipping took way too long. I still haven't received my order.

Addition: Finally received my order today after almost 2 months. Honestly I am so happy with the quality. The pieces look amazing. Definitely worth the wait. Therefore I've updated my stars to 4. If it wasn't for the shipping time, I would have given 6 stars out of 5!

9 June 2023
BFYNE logo

Reply from BFYNE

We are sincerely sorry to hear that order is taking too long due to international shipping. We will get one of our rep to follow up on your order.

Thank you for your review.

Rated 1 out of 5 stars

Poor quality/overpriced

The pants I bought were well over $100 and totally not worth the price!!! The material is extremely thin and the vibrant colors displayed on the website is misrepresented. Will not purchase from this company again.

8 June 2023
Unprompted review
BFYNE logo

Reply from BFYNE

We are sincerely sorry to hear that you didn't like the fabric of the pants you purchased. While a lot of our customers love the breathability of our pants which are designed for resort and beachwear, we will be happy to recommend some other Bfyne pants with the type of fabric you might be looking for.

Thank you for your review.

Rated 5 out of 5 stars

Bfyne is such a gorgeous brand

Bfyne is such a gorgeous brand! It’s tailored to suit every kind of women! This brand represents luxury, glamour, culture and inclusion.

6 June 2023
BFYNE logo

Reply from BFYNE

Thank you for your feedback

Rated 5 out of 5 stars

From navigating the website to ordering…

From navigating the website to ordering my items, it’s easy and smooth sailing. The communication with the owners to say thanks for my purchase and the updates to the shipment of my items is appreciated and gives an assurance that my items will arrive in a timely manner.

2 June 2023
BFYNE logo

Reply from BFYNE

Thank you for your feedback

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