I ordered a photo backdrop and selected no design approval needed and checked the button saying i assume the risk if the design doesn't come out perfect. And then paid for rush delivery, where it said... See more
Company replied
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See what reviewers are saying
We had two different 8'x8' fabric backdrop signs printed. They are PERFECT! Great fabric and excellent print quality. AND a FANTASTIC price too. We're a non-profit and I shopped all over for the b... See more
Company replied
GREAT services, QUALITY printing, TRUE colorS, GOOD materials, 24/hr customer service, EXCELLENT prices. Now FASTER delivering. UNBEATABLE PRICES for people in USA. You guys are THE BEST. I come back... See more
Company replied
Extremely poor customer service. Paid $200 for expedited shipping and after issues on Fedex, Best of Signs was unable to provide any assistance with re-routing the package. Said multiple times they wo... See more
Company replied
Company details
Written by the company
Design Print Banner LLC(DBA: www.bestofsigns.com) was established with a vision to serve customers online. Shopping online has lot of benefit to customers including lower price, faster turn-around time and time saving of going to the retail stores. For companies like us with online only business model it helps to keep our overhead in check and optimize our operations resulting in better product at low price.
Contact info
10 Treyburn Ct, 29650, Greer, United States
- (800) 971-2669
- cs@bestofsigns.com
- www.bestofsigns.com
3.3
Average
880 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
avoid this company
I ordered a photo backdrop and selected no design approval needed and checked the button saying i assume the risk if the design doesn't come out perfect. And then paid for rush delivery, where it said it would arrive 4/3. on 4/1 i logged in to their website becasue there had been no communication and no emails with shipping confirmation. And come to find out, they had blocked the order for a design approval which once hit, meant it wasn't going to be made and delivered on time. So we put in a cancel request. Instead of cancelling the order and refunding the cost, they went ahead and made the order real quick and then called and said they already made it and the best they could do is refund $7 for shipping and it arrives 4 days after we needed it or i could get $20 back for the almost $60 order for them to not deliver it and they keep the $40. Avoid this place and go with another place that actually has integrity and does the right thing.
3 April 2026
Unprompted review
Reply from Bestofsigns
Hi Brent, We’re sorry to hear about your experience. Upon review, a concern was identified in the design, and a confirmation was requested to ensure the final output was accurate. As approval was not received, the order remained on hold, and by the time the cancellation request was raised, it was printed. A refund was offered as a gesture in this situation and we regret that this did not meet your expectations. Your feedback is valuable and will be considered to improve our process.
Faster than expected shipping
Faster than expected shipping. Product looks amazing ! Will order again
9 April 2026
Unprompted review
Reply from Bestofsigns
Hey Wendy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I asked for help making sure the image…
I asked for help making sure the image wasn’t blurry. After a 2nd edit, I was told it was fixed. I couldn’t tell by the way the proof looked but took their word. The product arrived and it’s blurry. Nothing I can do about it now
3 April 2026
Unprompted review
Reply from Bestofsigns
Thank you for your feedback, Sarah, and we’re sorry to hear about your experience with the image clarity. We understand how important this is, and your concern has been escalated to our team for review. We truly appreciate you bringing this to our attention and will work towards improving this process.
What an absolutely dreadful experience…
What an absolutely dreadful experience in dealing with this company. You have a very finite amount of companies that produce signage like this, so it’s unfortunate that we’re basically forced to have to deal with such an inept company that doesn’t care about its customers. I ordered signs in the form of letters for my business, and I made sure to include a template in the order. When the box arrived, it was ripped up and beat horribly. Two of the letters were scratched, and there was absolutely no template included.
I reached out to your customer service department by phone and that did not work at all. I sent an email and eventually got an email back with some gibberish talking in circles asking me questions that I don’t understand and don’t pertain to what I’m referencing in the fact that I did not receive the template. At this point, I feel like I am being ripped off and misled all due to the fact that you guys just for some reason, don’t want to send me a template. So now I have letters that I have paid for that are sitting taking up room in my business because I ordered them from the wrong company that flat out does not care about the human race.
If I don’t receive a phone call to straighten this out by the end of the day, I will be escalating it further in contacting my credit card company to notify them of the fraud and manipulation.
25 March 2026
Unprompted review
Reply from Bestofsigns
Hi Nicholas, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Magnet doesn’t work
Update: this company was quick to reply to my original review and say they will make right their error. I have yet to hear from them.
Original post:
Well, I ordered a car magnet that does not stick. I thought the colors were considerably dull compared to the file that I sent them and it also came with a white border around my logo that was not on the original artwork.
How do you sell a magnet that does not stick?
23 March 2026
Unprompted review
Reply from Bestofsigns
Hey David! As per our records, your concern has been addressed via email and a resolution has been offered. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
Great price and great quality
23 March 2026
Unprompted review
Reply from Bestofsigns
We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Worst place ever
Worst place ever, they never do mistakes and offer you discount for his errors.
11 March 2026
Unprompted review
Reply from Bestofsigns
Hi Camilo, we’re sorry to hear about your experience. We’d really like the opportunity to look into this and assist you, please email us your order ID along with details of the issue at reviews@groupbayport.com, and our team will review it and get back to you with the best possible resolution.
Reply from Bestofsigns
Hey Sara! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My poster is beautiful
My poster is beautiful. I would definitely order again from this company. It was quick . There even was a problem with shipping address and it was fixed quickly. Good job!
13 March 2026
Unprompted review
Reply from Bestofsigns
Hey Stephanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
If I could give 0 stars I would
If I could give 0 stars I would. WORST CUSTOMER SERVICE EXPERIENCE EVER. I did not get my sign. after weeks of back and forth with agents who do not speak English they never made my sign. When I called about it for the 2nd time, I learned the signs are cut in INDIA and can't be overnighted, even when ALL OF THE MISTAKES ARE ON THEIR END.. THIS COMPANY SUCKS, DO NOT USE THEM FOR ANYTHING YOU NEED IN LESS THAN A MONTH. THEY ARE USLESS.
11 March 2026
Unprompted review
Reply from Bestofsigns
Hi Leah, thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve reached out to you over email and have shared a resolution.
I love it
I love it, it was very affordable with top notch quality. Thanks
2 March 2026
Unprompted review
Reply from Bestofsigns
We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Loved my order
Loved my order, done with care and the attention to detail was impeccable. Will be ordering again. Thank you
24 February 2026
Unprompted review
Reply from Bestofsigns
Hey Amal! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Vehicle magnets
Great company. They answered my questions about the proofs and the vehicle magnets were delivered faster than expected plus with the great discount code we used, the price was great.
7 March 2026
Unprompted review
Reply from Bestofsigns
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great products!!
My items arrived so fast! The banner is such high quality! The poster and foam board I ordered was packed so neat. No bends or creases! I’ve ordered over 20+ products! Love all of them! So so glad I found this company.
4 March 2026
Unprompted review
Reply from Bestofsigns
Hi Trista, Thank you so much for your wonderful feedback! We’re thrilled to hear that your items arrived quickly and that you’re happy with the quality and packaging. It truly means a lot to us that you’ve trusted us with over 20 orders. We sincerely appreciate your support and are glad you found us!
Great quality
Great quality, fast shipping, made it easy to use my own logo
4 March 2026
Unprompted review
Reply from Bestofsigns
Hey Gina! We are delighted to hear that you are pleased with our Products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was very happy with the process of…
I was very happy with the process of ordering my automobile door advertisements. Best of signs response was very good and easy to work with. Fairly prompt at returning questions. I’m very happy with the product. Thank you.
2 February 2026
Unprompted review
Reply from Bestofsigns
Hey Ryan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very poor costumer service
Very poor costumer service
Long waiting time for a whatever needs to be done response design and all
I been waiting for a week for my design to be done
Newer ever again
I will try to cancel to get my refund back
We will send how it's goes.
14 February 2026
Unprompted review
Reply from Bestofsigns
Hey Lukasz! As per our records, your concern has been addressed via email and a full refund has been initiated. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
Horible company
Horible company, It takes over 30 mins to talk with anyone there. I have spent 40 mins on hold then they hang up on my. These people will process your order without you signing off on a proof. Horible customer service
23 February 2026
Unprompted review
Reply from Bestofsigns
Hi Marechu, thank you for your feedback and we’re truly sorry to hear about your experience. As per our records, the proof approval option was not selected during the order process, which is why the order moved forward without a signed proof. However, our team has reached out to you via email with the resolution and further details. We sincerely appreciate your feedback, as it helps us improve our service and communication.
Horrible customer service
Horrible customer service. Never shipped. Never responded.
Waste of time. Huge disappointment
17 January 2026
Unprompted review
Reply from Bestofsigns
Hey Sam! We apologize for the inconvenience caused. Your concern was escalated and we have provided a suitable resolution. We can confirm that your order was successfully delivered on 16 February. If you have any further questions or require additional assistance, please feel free to contact us.
This company is a joke
This company is a joke. I purchased two banners and chose upload artwork later. Upon attempting to do so, their website does not allow any file types to be uploaded. When trying to call customer service I was on hold for over 70 minutes while being in queue number one for over 50 minutes. Middle of the day too. Their chat is just a chatbot that always replies with “I don’t understand your request’ no matter what I asked. Never again!
5 February 2026
Unprompted review
Reply from Bestofsigns
Thank you for sharing your feedback. We are sorry for any inconvenience caused. We’re currently unable to locate an order using the username provided in the review, so we kindly request that you email your order number to reviews@groupbayport.com
so we can look into this matter further and assist you appropriately. Your feedback is important to us and is always reviewed internally to help improve our website experience and customer support processes. We look forward to hearing from you so we can follow up.
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