Berkeley Psychiatrists Reviews 

1,622
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 800 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for making them feel comfortable, relaxed, and fully listened to during their psychological assessments. Reviewers consistently highlight that the clinicians are exceptionally kind, thorough, patient, and empathetic when discussing sensitive medical conditions. A few other people also felt that the administrative process, team communication, and follow-ups were handled efficiently. Consumers additionally noted that appointment scheduling, quick processing times, and prescription delivery were managed remarkably smoothly. People deeply appreciate the clear explanations, ongoing guidance, and dedicated support provided throughout their entire healthcare journey.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing clinicians and administrators as... See more

Service

Consumers find service to be positive, praising the efficient, professional, and compassionate process from... See more

Customer service

Customers had positive experiences with customer_service, frequently highlighting clear communication and... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, straightforward, and efficient... See more

Response time

Reviewers express high satisfaction regarding the prompt response times. Customers highlight that emails are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my appointment with Sarah Jenkins she were was lovely. The appointment were about 1 hour long and she went through everything with compassion and empathy. We had a laugh which is important. I ne... See more

Rated 5 out of 5 stars

Dr Hollie Hearfield was very kind and professional. My son has had many issues with his mental health and I’ve used Berkeley to get his diagnosis for ADHD and autism. This appointment was for his ASD... See more

Rated 5 out of 5 stars

Nicole has been brilliant! She is easy to contact if I’ve need information. When I was experiencing some mild side effects Nicole was very helpful and dealt with the issue straight away and changed m... See more

Rated 5 out of 5 stars

I chose Berkeley Psychiatrists out of a large list from the NHS due to their reviews and speed in getting seen - both were very accurate. I was seen very quickly, taken great care of from the ou... See more


Company details

  1. Psychiatrist
  2. Child Psychologist
  3. Psychologist

Written by the company

Berkeley Psychiatrists is a distinguished private clinic providing self-funded and NHS Right to Choose Assessments. We offer expert diagnosis and tailored treatment for a range of mental health conditions, including Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorder (ASD)


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,622)

796 reviews in the last 12 months

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Rated 5 out of 5 stars

My ADHD assessment went very smoothly…

My ADHD assessment went very smoothly from start to finish. Communication was excellent throughout, with prompt responses to emails and helpful contact over the phone whenever I had any questions.

All of the information, instructions, and appointment details were clear and easy to follow, which made the whole process feel straightforward and well organised.

The assessment itself was professional and put me at ease. Overall, I had a very positive experience and would happily recommend their service to anyone considering an ADHD assessment.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Consultation with Dr Hill & Mr. Nabeel regarding my referral for my ADHD

Dr Hill was very methodical and was thorough when he went through my symptoms. He was confident in making a diagnosis and explained things very clearly.
The admin staff was very helpful and clearly explained the process with the team.
My appointment with Mr. Nabeel Ahmed was also very good. He was also very systematic with his explanation regarding the treatment options and suggestion, major & minor side effects and what to monitor and how to administer the treatment. He also answered all my questions and queries.
Even though everything was done on video link/audio call (ie not seen face to face) I am so impressed with the entire team. All staff are so professional & helpful. I am so fortunate to be assessed, diagnosed and treated at this centre. They’re simply amazing!

2 July 2026
Rated 5 out of 5 stars

Hugo and May were amazing

Hugo and May were fantastic for my autism and adhd Asessment . One was private and one was right to choose, both processes were exhausting but berkley were professional and polite consistently! Would highly recommend instead of being traumatised by other providers !

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Incredibly knowledgeable and…

Incredibly knowledgeable and understanding staff with good experience. I felt seen and heard by Sarah whilst I explained and she really validated my experience as an adult getting diagnosed with ADHD. The process was also incredibly quick and Berkeley were communicative and professional throughout.

13 July 2026
Rated 5 out of 5 stars

Highly recommended, no complaints

I made an appointment for an ADHD assessment for £745. Worth every penny. I was seen the next day over a video call with Lucy Colbourne, who was kind, attentive and extreme knowledgeable in their field. I immediately felt at ease and the appointment was conversational in a positive and productive way. I received my diagnosis and the rest of the process is taking place all within 4 days. Can’t reccomend Berkeley higher for the service provided.

12 July 2026
Rated 4 out of 5 stars

I had a good experience with Berkeley…

I had a good experience with Berkeley Psychiatrists during my initial appointment. Jelena Poznakova was understanding, attentive, and listened to me.

I was, however, disappointed when I called before getting an appointment about the status of my ADHD referral, and I asked the administrator, "How long should I wait to call? Should I call in 2 weeks?" And she said, "Yeah, if you like"

This was extremely unhelpful, lacked clear communication, and was rather poor customer service. Nevertheless, Jelena made up for this poor interaction.

9 July 2026
Rated 5 out of 5 stars

ADHD assessment

Easy booking process, I choose a weekend appointment with Dr Stroma Macfarlane. She was so lovely, made me feel really comfortable, no judgement I opened up to her which I normally find very difficult.
Diagnosed the same day, which Dr Strome explained the diagnosis to me so cleary and helped me understand things. My report was sent over to me the same day too. Medication was issed which took 5 days to arrive, very quick.
Would highly recommend Dr Stoma I wish id done it years ago. Worth the money, didn't want to pay but I was getting a lot worse and couldn't carry on the way I was. Thank you Dr Stroma you are an amazing lady, thank you for listening and helping me.

6 July 2026
Rated 5 out of 5 stars

I can't thank Berkeley Psychiatrists…

I can't thank Berkeley Psychiatrists enough for the support and understanding I received throughout my ADHD assessment. I was naturally quite nervous going into the appointment, but from the moment it started, I was made to feel at ease.

My psychiatrist was kind, patient, and genuinely listened to me without judgement. For the first time in a long time, I felt like someone truly understood my experiences and took the time to explore them properly. I never felt rushed, and everything was explained clearly, which made the whole process much less overwhelming.

Receiving my diagnosis has given me a much better understanding of myself and has answered so many questions I've had over the years. I'm incredibly grateful for the professionalism, compassion, and care shown by everyone involved.

I would highly recommend Berkeley Psychiatrists to anyone considering an ADHD assessment. Thank you for helping me take such an important step forward.

10 July 2026

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