Beresfords Reviews 1,096

Calls always answered quickly and direct to the person you need to speak to. Also very knowledgeable and prepared to pass on best advice

Jazmin has always provided us with sufficient notice of any up and coming inspections and has always tried to accommodate alternative dates if required.
A professional service is always provided.
Thank you

As usual Debby and her team gave us a first class service in finding a new tenant. We have been with Beresfords for some years now and would not think of changing. Peace of mind and good advice is what we get.
Thanks again Debby,Archie and the A Team!

Very helpful and efficient. Beresfords’s Lettings department allows complete peace of mind !

Good customer relationship and all the teams are great in the work which we really appreciate all the efforts through the process

Chris and Ella xx

Very Fast and polite responses.

Professional service given from Jazmin. Emails answered promptly and courteously

Hannah was incredibly helpful throughout our checkout process. She was responsive, professional, and made everything clear and straightforward at each step. Moving out can often be stressful, but her support made the whole experience smooth and hassle-free. I really appreciated her communication and efficiency. Thank you again for all your help!

Dealing with Lauren and beresfords through a difficult personal situation and they have been a pleasure very professional and helpful when needed thankyou

Abbie was fantastic on her house inspection today. She was prompt on time and very professional. Thank you Abbie look forward to dealing with you again in the future!

Jazmin was efficient and helpful in dealing with various checkout and maintenance issues leading up to the arrival of a new Tennant. She responded quickly to my various questions and kept me informed of progress.

There are many estate agents in Upminster, therefore competition is fierce. As a vendor, I initially chose another agent because they were cheaper — but it quickly became obvious that it doesn't come down to cost. The difference in service when I moved over to Beresfords was apparent in so many ways and I only wish I had gone with Charlotte from the very beginning.

Charlotte Micallef, the Senior Branch Manager, is the heart and drive of the office. She is everything you would want in an estate agent — honest, knowledgeable, trustworthy, kind and incredibly hardworking. She genuinely cared about getting the best outcome for me and guided me through the entire process with confidence and clarity.

What really sets this office apart from others is the team behind her. They are an absolute dream team. Whether it was James, Josh or Sharon, everyone worked together seamlessly and always knew exactly what was going on with my sale. They are proactive, constantly communicating, and always on hand to help — even if they were busy, they would always call back. Nothing was ever too much trouble and you could really feel that they were all working together to get the best outcome for me.

You can truly tell they are like a little family — the teamwork, support and communication between them is second to none, and that reflects in the service they provide.

Some standouts for me are:

The way they target the market audience, their marketing strategy knows no bounds and like I said the whole team were invested and committed.

Once onboard, they send you an online portal to upload all important documents and information regarding your sale so its there ready to go once the property has been sold. They also have a panel of solicitors that they use and coming from a legal background I was sceptical. However, having done my research, the legal team on their panel not only came out more cost effective, they operate on a no completion no fee basis and not all law firms offer this.

Charlotte viewed the property and brought it back to life. The photos looked stunning and the brochure and description was very professional.

Once the sale goes through, they have a progression team which is so helpful for the vendor and buyer to help push things through as quickly and effectively as possible.

I knew, for me, it was the right decision but just to satisfy my curiosity, one last thing I did was to go on Rightmove and check the stats on how the agents were doing in the area and Beresfords came on top.

So if you are thinking of selling in Upminster, don’t make the mistake I did — go straight to Beresfords and ask for Charlotte Micallef. You will be in the best possible hands.

I cannot recommend Beresfords in Upminster highly enough. As a vendor, I initially chose another agent because they were cheaper — but it quickly became clear that you truly do get what you pay for. The difference in service when I moved over to Beresfords was night and day, and I only wish I had gone with Charlotte from the very beginning.

Charlotte Micallef, the Senior Branch Manager, is the heart and drive of the office. She is everything you would want in an estate agent — honest, knowledgeable, trustworthy, kind and incredibly hardworking. She genuinely cared about getting the best outcome for me and guided me through the entire process with confidence and clarity.

What really sets this office apart is the team behind her. They are an absolute dream team. Whether it was James, Josh or Sharon, everyone worked together seamlessly and always knew exactly what was going on with my sale. They are proactive, constantly communicating, and always on hand to help — even if they were busy, they would always call back. Nothing was ever too much trouble and you could really feel that they were all working together to get the best result for me.

You can truly tell they are like a little family — the teamwork, support and communication between them is second to none, and that reflects in the service they provide.

If you are thinking of selling in Upminster, don’t make the mistake I did — go straight to Beresfords and ask for Charlotte Micallef. You will be in the best possible hands.

Excellant communication.
Advice is clear.
Always a quick response.
Ross Young at Beresfords is polite, knowledgeable and always helpful.

Barbara was very polite, professional and friendly, the inspection was carried out quickly and any queries I had, were answered and put my mind at ease.
A very positive experience, Thank you.
Kind regards
Paul

I cannot even begin to put into words how amazing Eleanor has been from the Braintree branch! We had a very short and stressful timescale to find a buyer to be able to reserve our dream home and the support and work Eleanor put in was honestly amazing! We could not of done it without her and we are so thankful to of had her by our side the whole way through. An absolute angel for dealing with our stress and deadlines, we cannot recommend her enough and we wouldn’t go anywhere else in the future. ❤️

Taylor she was lovely person and very helpful asked questions about the property great job

Chris,Ella and Taylor were great and extremely helpful during our move.The whole process was smooth and very professional.They kept us informed throughout the process.

Great service from start to finish. The team were responsive, helpful, and kept everything moving smoothly throughout the process. Communication was clear and timely, and any questions I had were dealt with quickly. The move-in process was straightforward, and everything was well organised. Would definitely recommend.

Having dealt with Lauren for many years, she still continues to answer all my questions clearly. I would definitely recommend them to anyone looking for a reliable and helpful estate agent. Thanks Lauren :-)