Claire at the Worksop branch was knowledgeable as well as patient, she provided us with lots of information and then gave us space to wander round the store until we made our choice.
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From choosing mattress to delivery it was a good experience I received good advice and help choosing the mattress best for me. I was kept informed all the way to the delivery date and it was brought u... See more
The company has got some good staff who are very helpfull with helping you choose youre mattress
We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... See more
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Company details
About Bensons For Beds - Worksop531
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, United Kingdom
- 1909482502
4.9
Excellent
226 reviews
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Excellent service
Excellent service, the gentleman that served us was very friendly and knowledgeable making our decision / purchase simple and straightforward.
Many thanks.
7 September 2024
Service in the shop was excellent
Service in the shop was excellent. However, had to cancel the order because needed a bed sooner. Emailed 3 times but no response. Went in the chat function, was told nobody was available to cancel but someone would phone me… still waiting.
8 September 2024
Excellent service from Worksop branch & a smooth delivery
Excellent service from the Worksop Store and quality products. Demi and Clare answered all our queries and gave really helpful and professional in-store advice. They were courteous and friendly throughout and took time to understand our needs and ensure the right products were ordered. They amended our order to change a mattress type swiftly on request. Delivery was a breeze. Fantastic communication throughout and very helpful delivery men, Wayne and Lewis. Absolutely spot on. Recommend 100%. Delighted!
20 August 2024
Unprompted review
Worksop Fantastic
Went to the Worksop store. Staff were absolutely fabulous. Friendly, welcoming, informative and helpful without pressurising or hassling us.
15 August 2024
Excellent customer service
Excellent customer service throughout and the team clearly enjoyed working with each other given the banter. The store clerk gave plenty of advice and alternatives before I settled on the bed I wanted.
23 July 2024
Eddy and Archie delivered my sofa bed…
Eddy and Archie delivered my sofa bed they was both so friendly and helpful they made the delivery stress free, I would highly recommend Worksop branch as the staff couldn’t help me enough so friendly and wasn’t pressured to buy. It’s a 5 star from
Me ⭐️⭐️⭐️⭐️⭐️
19 July 2024
Unprompted review
Quick deliver and perfect communications.
The delivery men( Eddy and Archie) was very friendly and helpful .I would highly recommend these they rang me and gave me a time frame for it to be delivered and was on time. 5 stars from me ⭐️⭐️⭐️⭐️⭐️
13 July 2024
Knowledgeable and very friendly staff.
7 July 2024
Andrew at Worksop has been brilliant
Andrew at Worksop has been brilliant, very friendly, knowledgable and helpful. Nothing was too much trouble and if your buying from Bensons I highly recommend you visit the worksop store.
10 July 2024
Unprompted review
The assistance we received from Andrew…
The assistance we received from Andrew was top notch. No question was too much trouble.
13 June 2024
Great choice of beds
Great choice of beds
Sales assistant was very knowledgeable and have Us great advice
5 June 2024
Friendly and knowledgeable service from…
Friendly and knowledgeable service from entering the store until the moment we left.
27 May 2024
Friendly and helpful. Great service
Very helpful assistant listened to what I wanted and guided me through the process to ensure I got the right mattress. I didn't feel hurried or pressured and I was happy with the whole experience. They will be taking the old mattress away for recycling at the time of delivery. Can't fault the service from start to finish.
14 May 2024
Brilliant sales person hit all the…
Brilliant sales person hit all the right notes and made it easy to buy. Not pushy and very personable and overall a good experience.Will be interesting to see if the delivery and remaining experience is as good!
9 May 2024
Good customer service experience
Good customer service experience. The sales officer in the Worksop branch that we met on the day of purchase was very patience, welcoming, understanding and proactive. I would like to visit him time and again.
It is also heartwarming to receive follow ups on the delivery dates and preparation for delivery.
30 April 2024
The sales person was very helpful
The sales person was very helpful and answered and assisted all my queries.
24 April 2024
OUR CUSTOMER SERVICE GUY WAS VERY…
OUR CUSTOMER SERVICE GUY WAS VERY HELPFUL INDEED! ANSWERED ALL OUR QUESTIONS, AND MADE OUR PURCHASE LESS WORRYING! CALLED AT YOUR WORKSOP DEPT, SO PLEASED WE MADE THAT VISIT! THANK YOU! SHANE FOR YOUR PATIENCE, AND ALL YOUR HELP.
10 April 2024
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