The woman in the shop was so knowledgeable. If it wasn’t for her then we wouldn’t have ended up with this mattress. It’s probably double what I thought I would spend but when you consider how long yo... See more
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Heather was very helpful in store giving information about each mattress. Excellent variety of mattresses and beds to view and try. Mattress is due to be delivered next week. Overall a very go... See more
Company replied
We purchased the bed from the Birkenshaw store, Uddingston. We were helped by Linda. She listened to what we needed as the bed was for our son with additional needs. She gave us options and didn't pre... See more
Company replied
Absolutely fantastic service from start to finish. Nothing was a problem instore at Uddingston. Mattress bought was perfect for my son and he is loving it. Delivery was smooth and delived to my room o... See more
Company replied
Company details
About Bensons For Beds - Uddingston650
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
8 Rannoch Road, Birkenshaw, G71 5PR, Uddingston, Glasgow, United Kingdom
- 1698801979
4.7
Excellent
478 reviews
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Great service start to finish
Great service in store and during the delivery and build.
14 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Birkenshaw Bensons staff are amazing.
The woman in the shop was so knowledgeable. If it wasn’t for her then we wouldn’t have ended up with this mattress. It’s probably double what I thought I would spend but when you consider how long your in bed for then a good nights sleep is required to function properly the next day. Massive thanks again you to the woman with the long black hair in Birkenshaw ind est on Saturday she was superb. 👌🏼
8 August 2026
Unprompted review
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear that our team member's expertise made such a positive impact on your mattress choice! It's wonderful to know you're looking forward to a great night's sleep.
Thank you for your positive review - Lauryn at Customer Care
From viewing the products in store to…
From viewing the products in store to buying the whole experience was first class.
All options were clearly expanded.
All staff friendly & helpful.
8 August 2026
Unprompted review
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear that your entire experience, from viewing products to making your purchase, was first-class. It's wonderful that all options were clearly explained and that our staff were friendly and helpful.
Thank you for your positive review - Lauryn at Customer Care
Very helpful efficient member of staff…
Very helpful efficient member of staff let us try out various mattresses and pillows to ensure we got the one we liked.
5 August 2026
Unprompted review
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear that our efficient team member was very helpful in assisting you to try out various mattresses and pillows. It's wonderful that you found the perfect one!
Team Bensons
Shop assistant was very knowledgeable…
Shop assistant was very knowledgeable and experienced making our purchase requirements easy Jean was professional and ensured we were happy with our purchase.
5 August 2026
Reply from Bensons For Beds - Uddingston650
Thank you for your fantastic review! We're delighted to hear that our team member was knowledgeable and experienced, making your purchase requirements easy. It's wonderful that they were professional and ensured you were happy with your purchase.
Team Bensons
An excellent experience so far
Heather was very helpful in store giving information about each mattress. Excellent variety of mattresses and beds to view and try.
Mattress is due to be delivered next week.
Overall a very good experience in store.
1 August 2026
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear that Heather was very helpful in providing information about each mattress. It's wonderful that you found an excellent variety of mattresses and beds to view and try. We hope you enjoy your new mattress when it's delivered next week!
Team Bensons
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish. Nothing was a problem instore at Uddingston. Mattress bought was perfect for my son and he is loving it. Delivery was smooth and delived to my room of choice.
1 August 2026
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear you received fantastic service from start to finish! It's wonderful that everything was seamless at our Uddingston store and that the mattress you bought is perfect for your son, who is loving it. We're also delighted that the delivery was smooth and to your room of choice.
Team Bensons
Reply from Bensons For Beds - Uddingston650
Thank you for taking the time to leave a wonderful review! we appreciate all feedback.
Team Bensons
Reply from Bensons For Beds - Uddingston650
Hi Chris,
Thank you for your lovely review! We're delighted to hear you enjoyed the personal service you received. We pride ourselves on helping every customer find the right solution, and we really appreciate your feedback and support.
Best Wishes,
Bensons for Beds😊
Mattress Purchase, Birkenshaw Branch
We purchased the bed from the Birkenshaw store, Uddingston. We were helped by Linda. She listened to what we needed as the bed was for our son with additional needs. She gave us options and didn't pressure us to buy at any point. We returned later that day with our son to try the bed which analysed pressure points. Everything was calm and friendly. We were very supported to make the right decision re a mattress and Linda had obviously thought about our son's needs between visits as she suggested the bed cover to protect the mattress.
23 July 2026
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear about your positive experience at our Uddingston store! It's wonderful that our team member listened to your specific needs and provided thoughtful options without any pressure. We're especially glad they considered your son's requirements and offered helpful suggestions.
Team Bensons
Staff at the Uddingston showroom in…
Staff at the Uddingston showroom in particular Heather were very attentive and extremely helpful and clearly had extensive knowledge of the products which made our purchase quite easy.
Regular updates on my purchase were excellent. E mails detailing status of my purchase.Contacted by mobile phone the day before to confirm delivery and 30 minutes prior to arrival of staff to deliver and assemble bed. The delivery team William and David were polite courteous and delivered a 1st class service. I would have no hesitation in recommending Bensons for beds at their Uddingston branch. In all 5 star.
18 July 2026
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear about your excellent experience at our Uddingston showroom! It's wonderful that our team provided such attentive and helpful service, making your purchase easy. We're also glad you appreciated the regular updates and the professional delivery and assembly. Thank you for your kind recommendation!
Team Bensons
Excellent Service and Quality
The service from start (showroom) right through to delivery, packaging and finally the bed quality has been excellent.
9 July 2026
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear that your entire experience, from the showroom to delivery and the quality of your bed, has been excellent. Thank you for your wonderful feedback!
Linda helped us and was friendly and knowledgeable
The staff were helpful and friendly. I felt they let us go round the showroom without being pestered but were on hand immediately if we had any questions. Linda helped us purchased a mattress and I found her lovely and she done what she could to get us the best deal.
11 July 2026
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team was helpful and friendly, allowing you to browse without pressure. We're especially glad our team member was lovely and ensured you received the best deal on your mattress.
Reply from Bensons For Beds - Uddingston650
We are happy to hear your delivery was on time! Thank you for the review.
No complaints
No complaints, came on the day requested, bang on time, courteous delivery team,new mattress in old one in no time, the only thing we had to do was make the bed up.
2 July 2026
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear that your delivery was on time and that our team was courteous. It's wonderful that your new mattress was in place so quickly!
Lynn the staff member who helped me was…
Lynn the staff member who helped me was very helpful and made my purchase an easy choice
28 June 2026
Reply from Bensons For Beds - Uddingston650
We're so pleased our team member was very helpful and made your purchase an easy choice. Thank you for your kind feedback!
Team Bensons
Reply from Bensons For Beds - Uddingston650
Thank you for your kind words!
Team Bensons
Fantastic service
28 June 2026
Reply from Bensons For Beds - Uddingston650
Thank you for your kind words!
Team Bensons
Everything went to plan from start to…
Everything went to plan from start to finish. Well done all.
17 June 2026
Unprompted review
Reply from Bensons For Beds - Uddingston650
We're so glad everything went to plan from start to finish! Thank you for your kind words.
Team Bensons
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