Tim the salesman was very helpful in advising me to the products available and times of delivery advice. He was very knowledgeable and friendly easy to talk to an asset to the Company.
Company replied
Location
Switch locationUnit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB
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Easy ordering - advice from sales person was helpful . Bought mattress that would be suitable for both of us. Advised when mattress would be delivered and delivery was perfect. Advised of date and... See more
Company replied
Seeking a small double bed, many stores do not stock. Salesman Dan very helpful talked me through what was available. Tested mattresses from soft to hard. After doing this and lying on several options... See more
Company replied
Really pleased with the service I received from Kelly at the Liverpool Speke retail store when I visited the store to enquire about purchasing a new mattress.She was very polite,personable & knowledge... See more
Company replied
Company details
About Bensons For Beds - Speke
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, United Kingdom
4.9
Excellent
201 reviews
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Excellent service from Tracy at Speke
Excellent service from Tracy at Speke. Good advice, very helpful made the process smooth and seamless.
19 May 2025
Reply from Bensons For Beds - Speke
We're happy to hear that you received excellent service. It's great to know the advice was helpful and the process was smooth. Thank you for your feedback! Take care, Megan at Customer care
Highly recommend Speke Bensons for your next purchase!
We had a fantastic experience at the Bensons For Beds Speke store - the staff on-site were so lovely and knowledgable. We felt like we could really explore at our own leisure and we were able to take advantage of a great deal in store. Delivery was really easy to organise and we appreciate the guidance the team gave - we're excited to receive our products and we'll definitely be purchasing from Bensons again in the future!
28 April 2025
Reply from Bensons For Beds - Speke
We're happy to hear that you had a fantastic experience at our Speke store. It's great that our team was so helpful and knowledgeable, and that you could explore at your own pace. We appreciate your comments about the easy delivery and guidance. We look forward to your future purchases! Take care, Megan at Customer Care
Bensons at Speke
Your sales representative Tracy was helpful and knowledgeable about your products and offers. That assisted us greatly and ultimately convinced us to buy two beds
20 May 2025
Reply from Bensons For Beds - Speke
We appreciate you sharing your experience! We're happy to hear that our sales representative's knowledge and assistance led to your purchase of two beds. Thanks for your support, Megan at Customer Care
Reply from Bensons For Beds - Speke
Thank you for your kind words! We are thrilled to hear that you had a positive experience and received excellent customer service from our team. We pride ourselves on providing top-notch service to all of our customers. We hope to see you again soon!
Reply from Bensons For Beds - Speke
Thank you for your kind words! Our team takes pride in providing helpful service to our customers. We look forward to seeing you again soon. #CustomerSatisfaction #HelpfulStaff
Helpful staff delivered correct time…
Helpful staff delivered correct time Delivery guys were pleasant polite and did a good job
Good service all round
28 April 2025
Unprompted review
Reply from Bensons For Beds - Speke
Thank you for your kind words and positive review! We strive to provide top-notch service and appreciate you taking the time to recognise our helpful staff and efficient delivery team. We look forward to seeing you again in the future.
Sleep well,
Team Bensons💜
Efficient and friendly service
Friendly , efficient staff ( especially Dan at Speke branch) who were very knowledgeable and helpful. Explained the various options we could choose from when ordering our bed !
1 May 2025
Reply from Bensons For Beds - Speke
Thank you for your kind review! We are thrilled to hear that our staff at the Speke branch, especially Dan, provided friendly and efficient service while helping you choose the perfect bed option. We appreciate your business and look forward to seeing you in the future.
Sleep well, Team Bensons💜
Dan was really helpful and showed all…
Dan was really helpful and showed all us the options for a new mattress.
He was very patient while we tried them out and asked all sorts of questions.
Would use again.
29 April 2025
Reply from Bensons For Beds - Speke
Thank you for choosing us for your mattress needs! We're glad to hear that Dan provided excellent service and that you had a positive experience. We are committed to providing exceptional customer service and we would love the opportunity to help you again in the future. Thanks for the review!
Sleep well, Team Bensons💜
Very pleasant informative and…
Very pleasant informative and efficient. We were not rushed and had time to consider all the options.
27 April 2025
Reply from Bensons For Beds - Speke
Thank you for your kind words John! We pride ourselves on providing a pleasant, informative, and efficient experience for our customers. It's great to hear that you felt well taken care of and had time to consider all your options.
Take care,
Team Bensons💜
We were looked after by Kelly
We were looked after by Kelly. She was very professional and polite and attentive. She explained all aspects of all the beds and was very attentive.
24 April 2025
Reply from Bensons For Beds - Speke
Thank you for your kind words! We are so happy to hear that Kelly provided you with exceptional service and made sure you had all the information you needed. We appreciate your feedback and hope to see you again soon. Sleep well, Team Bensons💜
Brilliant customer service at Speke (Liverpool)
Went into Speke (Liverpool) store to try out some mattresses after initially choosing one online. The service from Tracy was absolutely brilliant. Very professional, personable and so helpful. Feel like I came away very confident about a well informed choice of super king size bed and mattress. Thank you.
22 April 2025
Reply from Bensons For Beds - Speke
Thank you for your amazing review! We're so glad Tracy provided you with top-notch service at our Speke location. We pride ourselves in helping our customers make well-informed choices for their bedding needs. Enjoy your new super king size bed and mattress! - Team Bensons 💜
Experienced staff
Experienced staff , really helpful full of knowledge, which really helped us pick a mattress .
19 April 2025
Reply from Bensons For Beds - Speke
Thank you for your review! Our team takes pride in providing expert knowledge and assisting you in finding the perfect mattress. We appreciate your support and look forward to serving you again in the future. Sleep well, Team Bensons💜
Reply from Bensons For Beds - Speke
Thank you for your kind words! We strive to offer the best service and prices for our customers. We appreciate your support and hope to see you again soon. 🙂 #happycustomer #greatprices #friendlyservice
Kelly was very helpful and thorough in…
Kelly was very helpful and thorough in helping me choose the right mattress for me. I can’t wait for it to arrive!
10 April 2025
Reply from Bensons For Beds - Speke
Thank you for your kind words, we're thrilled to hear that Kelly was able to assist you in finding the perfect mattress. We can't wait for you to experience a great night's sleep with your new purchase!
Good choice, helpful staff.
Seeking a small double bed, many stores do not stock. Salesman Dan very helpful talked me through what was available. Tested mattresses from soft to hard. After doing this and lying on several options ended up with a mattress type I hadn't originally intended but I'm sure is better choice. Looking forward to new beds arrival!
15 April 2025
Reply from Bensons For Beds - Speke
Thank you for your positive feedback! It makes us happy to know that our salesman Dan was able to assist you in finding the perfect mattress for your needs. We strive to provide excellent customer service and we are thrilled that you are satisfied with your purchase. We can't wait for your new bed to arrive!
No pressure sales
Made to feel very comfortable, no pressure to but, just good common sense from friendly female staff member
8 April 2025
Reply from Bensons For Beds - Speke
Thank you for your kind words! We strive to create a welcoming environment and are so happy that our staff made you feel comfortable. We believe in not pressuring our customers and simply sharing our common sense advice. We hope to see you again soon!
Excellent customer service
The in store help, And customer service, provided by Dan, at the Speke, Liverpool store, was excellent. It wasn’t too intrusive, and really helped me to test and try out and choose the correct mattress for me. Would definitely recommend. Thank you.
26 March 2025
Reply from Bensons For Beds - Speke
Thank you for the glowing review! We are thrilled to hear that Dan provided exceptional in-store help and customer service. We are dedicated to helping you find the perfect mattress and we appreciate the recommendation. Thank you for choosing us!
Reply from Bensons For Beds - Speke
Thank you for sharing your experience! We take pride in our no-pressure approach and appreciate your positive feedback. Our team aims to always explain all options to our customers. We hope to see you again soon!
The sales guy was courteous
The sales guy was courteous, knowledgeable and helpful, we couldn't have been happier withvtheir service
2 April 2025
Reply from Bensons For Beds - Speke
We're happy to hear that the sales person was courteous, knowledgeable, and helpful. We appreciate your feedback and are glad you were happy with their service! Thank you, Megan at Customer Care
Very professional team no hard sell
Very professional team no hard sell, gave me plenty of time to make my choice.
29 March 2025
Reply from Bensons For Beds - Speke
We appreciate you taking the time to share your feedback. We're happy to hear that you felt comfortable and unpressured during your decision-making process. Thank you, Megan at Customer Care
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