Josephine at your Archer Lane, Sheffield, store. She couldn't have been more helpful, explanatory, patient and reassuring about what is, after all, a major purchase. Also Shelley, the manager, for her... See more
Location
Switch locationUnit 3 Archer Road Retail Park, Archer Drive, S8 0LB Sheffield, South Yorkshire, GB
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Very good help and advice when choosing the base and mattress. The old bed removal and new bed installation without any trouble. A good experience all round
Company replied
Good range of beds to choose from but above all the excellent care and knowledge of the salesperson, Richard who was wonderful. The delivery people were also brilliant even putting over shoes on befor... See more
Company replied
From the flexibility with delivery date to the expertise of James & Simon working in very confined conditions service as been great. Thank you.
Company details
About Bensons For Beds - Sheffield Archer Road179
Written by the company
Contact info
Unit 3 Archer Road Retail Park, Archer Drive, S8 0LB, Sheffield, South Yorkshire, United Kingdom
- 1142365219
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Great service at the Sheffield store
Great service at the Sheffield store. Helpful and informative about our choice of bed and mattress. Was refreshing not to have the hard sell and left us to try the mattresses and look around without feeling pressured. Efficient ordering with clear information about delivery times and good to benefit from several discounts as well. All in all a great experience thank you.
The knowledge and expertise of the…
The knowledge and expertise of the staff,no hard sell.
Professional sales woman
Thankyou
Very helpful young lady dealt with us…
Very helpful young lady dealt with us and gave us lots of advice and helped us with our choice of bed.
Excellent lady helping with difficult…
Excellent lady helping with difficult choices Manager?
Courteous staff and very helpful.
I will only buy my beds from Benson's
I will only buy my beds from Benson's. The staff are friendly, the pricing is excellent, selection is great and delivery is efficient. Everyone I interact with when buying from Benson's from the shop floor staff to the delivery drivers are so polite. It's been a great experience both times we have purchased a bed from them.
Marvellous service from your staff the…
Marvellous service from your staff the moment we walked into your store and that service has continued.
We thank your employees for their patience!
Thank you Bensons!
A very knowledgeable member of staff…
A very knowledgeable member of staff talked us through the various options and answered all our questions satisfactory. Well spoken and very well mannered.
I visited the Sheffield store at Archer…
I visited the Sheffield store at Archer Road Retail Park on 28/11/23 for 2 new mattresses one for myself and another for my son. The 2 members of staff provided exceptional service in terms of the different products, advice and ensuring I got the best deal. They could not do enough to ensure I received the best service which is increasingly rare today. I would highly recommend them.
Shelly was very attentive and sold us…
Shelly was very attentive and sold us our bed. She made the journey a delight and hopefully our sleep pattern too. Thankyou
Gave me time to try several beds
Gave me time to try several beds, without rushing me. Answered all my questions appropriately. Were very polite and helpful making my visit a good experience.
Friendly and informative staff,.
Archer Road Sheffield store
Archer Road Sheffield store - I went to the store to check out mattresses and the Archer road branch staff really helped despite being aware that I was buying on line - said they just wanted me to be happy with my purchase - excellent customer service
Really helpful and friendly advice and…
Really helpful and friendly advice and excellent service
The sales team were helpful to us in…
The sales team were helpful to us in making the right choice and sorting out the cheapest way to purchase a mattress. Spot on. Thank you.
Excellent service
Excellent and pleasant service - not at all pushy. This kind of service would make me want to return and recommend.
Archer Road, Sheffield
We visited the Sheffield store yesterday as I’m suffering with back pain post-knee surgery and I need a firmer mattress with more support. I voiced this to the staff, and Shelly was absolutely amazing. So friendly and knowledgeable; but not in a pushy sales way. She showed us the range of mattresses upstairs and told us to take as long as we needed trying them out. I think we spent about 2 hours there! But it really helped us make the decision. Thanks Shelly!
Very helpful & knowledgeable of the products
The lady that dealt with us was very knowledgeable & spent a lot of time with us helping & advising us on the best choice of mattress.
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