We purchased a base, a mattress and a headboard and included the recycle and build service. The staff in the store were knowledgeable and helpful. We received email updates throughout the whole proc... See more
Location
Switch locationUnit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, Renfrewshire, GB
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See what reviewers are saying
Fantastic staff at the Paisley branch. Very knowledgeable about range of products and gave good advice on suitable mattress. Purchased mattress and bed frame in sale got great bargain. Would definitel... See more
Company replied
Brilliant from start to finish! Service has been great. In shop, the staff there friendly and helpful and then after our purchase...kept informed throughout the whole process. Delivery was easy and th... See more
Company replied
Staff in the shop were knowledgeable, friendly and helpful. We were kept updated on the progress of our order and received a timeslot of delivery a few nights before it arrived. On the morning of deli... See more
Company details
About Bensons For Beds - Paisley Abbtsch682
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, Renfrewshire, United Kingdom
- 1418896299
4.9
Excellent
697 reviews
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Excellent Service
We purchased a base, a mattress and a headboard and included the recycle and build service. The staff in the store were knowledgeable and helpful. We received email updates throughout the whole process. The delivery guys assembled everything quickly and removed all the old items and packaging. Excellent service.
21 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff very informative and helpful on…
Staff very informative and helpful on deciding what bed to choose.
24 August 2026
Reply from Bensons For Beds - Paisley Abbtsch682
We're so pleased to hear that our staff were informative and helpful in assisting you with choosing your new bed! Thank you for your wonderful feedback.
Team Bensons
The experience has been great
The experience has been great, from the store visit to the delivery and now a few months of using the mattress! Helpful and friendly staff throughout!
18 January 2026
Reply from Bensons For Beds - Paisley Abbtsch682
We're so pleased to hear your experience has been great, from your store visit to the delivery and now a few months of using your mattress! It's wonderful that our staff were helpful and friendly throughout.
Team Bensons
Fantastic staff at the Paisley branch
Fantastic staff at the Paisley branch. Very knowledgeable about range of products and gave good advice on suitable mattress. Purchased mattress and bed frame in sale got great bargain. Would definitely recommend this store.
23 August 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're thrilled to hear that our team at the Paisley branch provided such knowledgeable advice and helped you find the perfect mattress and bed frame. We're delighted you got a great bargain and appreciate your recommendation!
Team Bensons
Sales advice
The salesman went through various options to advise us what was most suitable for our situation
23 August 2026
Reply from Bensons For Beds - Paisley Abbtsch682
We're so glad our salesman was able to provide you with suitable options. We appreciate your kind words!
Team Bensons
Reply from Bensons For Beds - Paisley Abbtsch682
We are so pleased to hear that you experienced great service and found our team knowledgeable. We truly appreciate your kind words and positive feedback!
Team Bensons
Delivery was prompt
Delivery was prompt, staff polite and respectful. Very happy with service
20 August 2026
Reply from Bensons For Beds - Paisley Abbtsch682
We're so pleased to hear that your delivery was prompt and that our staff were polite and respectful. Thank you for sharing your positive experience!
Team Bensons
Staff very helpful and very informative
20 August 2026
Reply from Bensons For Beds - Paisley Abbtsch682
We are so pleased to hear that our team was very helpful and informative. We truly appreciate your kind words and positive feedback!
Team Bensons
Excellent sales staff
Good communication throughout purchase to delivery. Knowledgeable sales staff.Good selection of products.
14 August 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful feedback! We're delighted to hear that you experienced good communication throughout your purchase and delivery. It's also great to know that our sales staff were knowledgeable and that you appreciated our selection of products.
Team Bensons
Great service
Staff in the shop were knowledgeable, friendly and helpful. We were kept updated on the progress of our order and received a timeslot of delivery a few nights before it arrived. On the morning of delivery, I received a call to inform me the driver was on his way. The delivery driver was friendly and professional and took my delivery to the room I requested it to delivered to.
9 August 2026
Staff at Paisley store were very…
Staff at Paisley store were very knowledgeable and helpful
7 August 2026
No problem
No problems whatsoever, everything went to plan. Delivery guys went that extra mile for us.
8 August 2026
Reply from Bensons For Beds - Paisley Abbtsch682
We're so pleased to hear that everything went to plan and that you experienced no problems. It's wonderful to know our delivery team went the extra mile for you. Thank you for your kind feedback!
Team Bensons
Were not pressured into a sale,and very…
Were not pressured into a sale,and very helpful staff
5 August 2026
Reply from Bensons For Beds - Paisley Abbtsch682
We are so pleased to hear that our team was very friendly and informative during your visit. We truly appreciate your kind words and positive feedback!
Team Bensons
Brilliant from start to finish
Brilliant from start to finish! Service has been great. In shop, the staff there friendly and helpful and then after our purchase...kept informed throughout the whole process. Delivery was easy and the guys who delivered wore shoe coverings so not to mark my new carpet when bringing the matress in. Really good, will recommend 👌
2 August 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're thrilled to hear that you had such a brilliant experience from start to finish. It's fantastic to know that our in-store staff were friendly and helpful, and that you were kept informed throughout your purchase. We're especially pleased that our delivery team took care to protect your new carpet. We truly appreciate your recommendation!
Team Bensons
All staff especially the salesperson…
All staff especially the salesperson were extremely helpful and knowledgeable allowing us to make an informed decision to purchase our mattress.
18 July 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful feedback! 😊 We're delighted to hear that our team, especially your salesperson, was so helpful and knowledgeable. Making sure our customers have all the information they need to make the right choice is really important to us, so it's great to know you felt confident in choosing your mattress. We hope you enjoy many comfortable and restful nights ahead!
Megan | Customer Care Specialist💤
The service was brilliant
The service was brilliant, Jas was really helpful and knowledgeable and she spent a long time making sure we had all the information we needed.
23 July 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're delighted to hear that Jas provided such brilliant service and took the time to ensure you had all the information you needed to make the right choice.
We'll be sure to pass your kind comments on to Jas, who will be thrilled to hear your feedback. Thanks for sharing the love — enjoy!
The whole process from ordering my…
The whole process from ordering my mattress to delivery was very simple.
25 July 2026
Reply from Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful review! We're so pleased to hear that the whole process, from ordering your mattress through to delivery, was simple and straightforward. We work hard to make every step as easy and hassle-free as possible, so it's great to know we achieved that for you.
We really appreciate your feedback and thank you for choosing us. We hope you enjoy many comfortable nights on your new mattress! 😊
Good store layout and lynsey the sales…
Good store layout and lynsey the sales assistant was very helpful and knowledgeable about all the products.
16 July 2026
Reply from Bensons For Beds - Paisley Abbtsch682
We're so pleased to hear you found our store layout good and that our sales assistant was very helpful and knowledgeable about all our products. Thank you for your kind feedback!
Team Bensons
Reply from Bensons For Beds - Paisley Abbtsch682
We're so glad to hear you're delighted with your blanket box and that it's the perfect size! Thank you for sharing your positive experience.
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