Amazing In store customer service! Very informative, 8months on and my bed still looks just as good as the day it arrived.. mattress is amazing some days I literally struggle to get out of bed becaus... See more
Location
Switch locationUnit 4 Elk Mill Retail Park, Oldham, OL2 5HX Oldham, Lancashire, GB
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Outstanding experience on the phone and in the shop. Staff could not have been more professional, helpful and friendly. (Shannon, also Owen.)
From looking round in the Oldham store, nothing was to much trouble, the managers genuinely helpful with the knowledge with different mattress's to chose from. to customer service on the phone. The... See more
Company replied
Bought two single mattresses today at Elk Mill Oldham. The service and attention we received couldn't have been better. After the initial acknowledgement that we were in the store we were left to brow... See more
Company replied
Company details
About Bensons For Beds - Oldham
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Elk Mill Retail Park, Oldham, OL2 5HX, Oldham, Lancashire, United Kingdom
4.7
Excellent
183 reviews
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Excellent service
Very easy, wasn’t pressured at all was left to look around but help needed when we wanted it
16 January 2025
Reply from Bensons For Beds - Oldham
We're happy to hear that your experience was easy and pressure-free! We appreciate that you felt supported when you needed assistance. Thank you for your feedback, Megan at Customer Care
Reply from Bensons For Beds - Oldham
We're happy to hear that our salesperson's product knowledge was helpful! We appreciate your positive feedback and thank you for sharing, Megan at Customer Care
Reply from Bensons For Beds - Oldham
We're happy you found good offers and helpful staff. We appreciate your feedback and are grateful for your support.
Take care, Megan at Customer Care
Purchase of a mattress and headboard
Your colleague Shannon was very helpful and appeared knowledgeable about the products. She pointed out more than one supplier and was very keen on getting everything right with our purchase
Initially went for just a mattress and a headboard. Ended up buying a new base as well NB: Our own decision, not down to pressure from salesperson!!
30 December 2024
Unprompted review
Reply from Bensons For Beds - Oldham
We're happy to hear that our colleague was helpful and knowledgeable. We appreciate you mentioning their dedication to ensuring your purchase was right for you. Thank you for choosing us!
Thank you, Jess - Team Bensons
The Salesman was brilliant
The Salesman was brilliant , polite , informative and funny. Not in the slightest bit pushy. He tried to sort out the best deal for me
11 December 2024
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