We was not rushed into purchasing a new bed. We were able to try out the mattresses and took our time to pick out the one we wanted. We were given information about everything from colours to sizing... See more
Company replied
Location
Switch locationUnit 6 Portland Retail Park, NG18 1HA Mansfield, Nottinghamshire, GB
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See what reviewers are saying
The staff in store were professional and friendly, offering the right amount of help without being pushy. When we ordered a mattress all options were given to us. The staff who delivered the mattress... See more
Company replied
A great experience in my second purchase of a new bed and mattress, especially in the discount sale. The sales team were knowledgeable, helpful and did not pressure us at all. They left us to take o... See more
Company replied
Gail at the Mansfield Bensons for Beds is wonderful! She’s incredibly knowledgeable, friendly and helpful without ever being pushy. She really took the time to understand what I was looking for, talke... See more
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Company details
About Bensons For Beds - Mansfield501
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 Portland Retail Park, NG18 1HA, Mansfield, Nottinghamshire, United Kingdom
- 1623428533
4.8
Excellent
794 reviews
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Very pleasant & helpful staff
Very pleasant & helpful staff. Excellent product ,good price & after sales service. Many thanks.
23 February 2026
Reply from Bensons For Beds - Mansfield501
Thank you so much for your kind words Ian! We’re delighted to hear you found our staff pleasant and helpful, and that you’re happy with the product, price, and after‑sales service. We truly appreciate your support,
Megan at Customer Care
A reliable
A reliable, well organised service.
All arrangements went according to plan.
15 February 2026
Reply from Bensons For Beds - Mansfield501
We're happy to hear that our service was reliable and well-organized for you. Thank you for your positive feedback; we appreciate it.
Service in store was great
Service in store was great. Delivery was easy to arrange and on time
13 February 2026
Reply from Bensons For Beds - Mansfield501
We're so glad the service in our store was great and the delivery was easy to arrange and on time! Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Mansfield501
We appreciate you sharing that our service was excellent and accommodating. Thank you for your positive review – Lauryn at Customer Care 💜
Staff were pleasant and helpful
4 February 2026
Reply from Bensons For Beds - Mansfield501
We appreciate you sharing that our staff was pleasant and helpful! We are so glad you had a great experience.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Excellent service at the mansfield…
Excellent service at the mansfield Bensons store very helpful and friendly delivery men was on time very efficient and friendly service would not hesitate to recommend Bensons
5 February 2026
Reply from Bensons For Beds - Mansfield501
We're happy to hear you received excellent and friendly service at our store! It's great our delivery team was on time, efficient, and friendly. Thank you for your recommendation!
- Jessica at Team Bensons
Benson’s four beds
The whole team at Benson’s four beds were amazing from start to finish .
they were friendly and helpful at all times without being pushy . Everything that they said would happen ,did and the Delivery team were totally respectful and efficient .
It was a pleasure dealing with such a great team !!!!
6 February 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
We're happy to hear that the team provided such amazing support from beginning to end. It's great to know they were friendly, helpful, and respectful, and that the delivery was efficient. We appreciate you sharing your experience!
Benson beds
This was a goods experience buying a bed which is a considered purchase. Good advice in the store , an effective and prompt delivery and the delivery guys were professional and polite with a friendly touch
9 February 2026
Reply from Bensons For Beds - Mansfield501
We're happy you had a good experience buying your bed. It's great to hear you received helpful advice in the store and that the delivery was prompt and professional. Thank you for your feedback.
Excellent service from the minute we…
Excellent service from the minute we walked in the shop
5 February 2026
Reply from Bensons For Beds - Mansfield501
We're so happy to hear about the excellent service you received from the minute you walked in! Thank you for your positive feedback.
Great service from placing my order to…
Great service from placing my order to the day I received it. Updates regularly received and arrived on time by two very polite and smiley guys, who were extremely helpful.
6 February 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
We're happy to hear you received great service from order placement to delivery. It's great to know the updates were helpful and that our delivery team was polite!
We came into store looking for a new…
We came into store looking for a new mattress that was suitable for us.
With the help from Gail we fount the perfect one.
Gail helped us from start to finish, the customer service we recieved was outstanding.
Massive thank you to Gail for all her help from finding the perfect mattress and explaining gaps between each bed slat for a more breathable firm lasting mattress.
Start to finish we had an amazing ecoerience in store. Thank you
5 February 2026
Reply from Bensons For Beds - Mansfield501
We're happy to hear that you found the perfect mattress with our team's assistance. It's great to know that the service you received was outstanding and helpful in understanding the details for a lasting mattress. Thank you for your positive feedback.
Very good experience
Very good experience Emma the sales assistant was great She was really helpful and informative taking time to assess our needs in every detail
Also good choice and price
Thank you
31 January 2026
Reply from Bensons For Beds - Mansfield501
We're happy to hear that you had a very good experience. We appreciate your positive feedback regarding the helpful and informative assistance you received and the good choices and prices available. Thank you!
Excellent service
from start to finish I was well looked after, delivered on time too!!
11 January 2026
Reply from Bensons For Beds - Mansfield501
We're so happy to hear that you were well looked after from start to finish and that your delivery arrived on time! We appreciate your feedback.
Bensons 3rd party delivery
the bed itself was delivered by a third party, the workers were rude, untidy and generally not careful during the installation, they would not demonstrate anything and just left remotes instructions and packaging lying around, they also had no shoe covers on a wet day!
The headboard which was delivered by Bensons own guys was great, they were polite and helpful!
21 January 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
We appreciate your feedback and regret that the bed delivery and installation that was completed by the supplier did not meet expectations. We'll address the issues with the third-party team. We're glad you were satisfied with the headboard delivery.
Helpful experience.
Sales personnel attentive without being pushy.
Looked on website before visit.
23 January 2026
Reply from Bensons For Beds - Mansfield501
We're happy to hear that our sales team provided attentive service without being overly pushy. Thank you for browsing our website before your visit!
Easy experience
No hard sell really easy to purchase and great delivery very helpful and communicative.
24 January 2026
Reply from Bensons For Beds - Mansfield501
We're happy to hear the purchase was easy, there was no hard sell, and the delivery was great. We appreciate your feedback about our helpful communication.
Much better than taking a gamble and buying online
We have been looking to upgrade our bed for a while now. Now in our forties we needed more comfort and a bigger size.
We were so lucky to have Emma talk us through the available options and test what works best for us.
Would highly recommend not taking a gamble buying online. With Bensons your getting quality as out last bed lasted 13 years.
19 January 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
We're happy to hear that you found the perfect bed upgrade with our help. It's great to know that our team provided valuable guidance and that you appreciate the quality we offer. Thank you for sharing your positive experience!
Reply from Bensons For Beds - Mansfield501
We appreciate you sharing that our staff was friendly and helpful! We are happy to hear about your positive experience.
Lovely staff knew what we wanted great…
Lovely staff knew what we wanted great service thank you xx
10 January 2026
Reply from Bensons For Beds - Mansfield501
Thank you so much Samantha! 😊 We’re delighted to hear our team knew just what you were looking for and gave you great service. Really appreciate your lovely feedback,
Megan at Customer Care
Recommend Without a Doubt
The whole experience from selecting the bed, to it being delivered and set up by the delivery people was amazing & we love our new bed too!
Thank you all ☺️
10 January 2026
Reply from Bensons For Beds - Mansfield501
We’re thrilled to hear your experience was amazing from start to finish and that you’re loving your new bed! Thank you for your positive review – Lauryn at Customer Care 💜
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