Great company to do business with very helpful and listened to my sleep problems and recommended a mattress which seemed appropriate at the time, but unfortunately i ended up with pain in my joints. T... See more
Location
Switch locationUnit 8a Birstall Shopping Park, Birstall, WF17 9DT Leeds, Yorkshire, GB
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Generally a brilliant, seamless experience. The delivery drivers were great, very friendly and helpful. The store assistant we dealt with was also great and helpful, however when we initially walked i... See more
Company replied
Sonia at birstall was excellent and patient. We never felt pressured and left feeling we had been guided to the right bed and mattress.
Great staff in store, listened to my needs and recommended sleep test mattress machine. Kept recommend mattress to my budget. Fast efficient service. Delivery driver confirmed date and time the day be... See more
Company replied
Company details
About Bensons For Beds - Leeds673
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, United Kingdom
- 1924422381
4.8
Excellent
564 reviews
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Simon and Elliott absolute amazing…
Simon and Elliott absolute amazing delivery drivers! Thank you.
10 October 2025
Reply from Bensons For Beds - Leeds673
We appreciate you taking the time to leave us this amazing review! We are so happy to hear you had a great delivery experience.
Thank you for your review – Lauryn at Customer Care 💜
Great customer service
Great customer service , Craig was very professional and explained the different bed types.
6 October 2025
Reply from Bensons For Beds - Leeds673
We appreciate you taking the time to share your experience. We're glad that you received great customer service and found the explanations helpful!
Take care,
Megan at Customer Care
Lena was very friendly and helpful
Lena was very friendly and helpful. Gave us lots of advice and the besy deal.
3 October 2025
Reply from Bensons For Beds - Leeds673
We're happy to hear that you found our team member friendly and helpful! We appreciate you sharing your positive experience with us.
Take care,
Megan at Customer Care
Excellent Customer Service
Kelly was very helpful & friendly. She was a pleasure to deal with.
29 September 2025
Reply from Bensons For Beds - Leeds673
We are happy to hear that you had a positive experience and that our team member was so helpful. Thank you for your kind feedback, Susan!
Thank you,
Lauryn at Customer Care
Reply from Bensons For Beds - Leeds673
We appreciate you letting us know that our staff was friendly! We are so happy to hear about your positive experience.
Thank you,
Lauryn at Customer Care
The assistant was really helpful
The assistant was really helpful, have not got the bed yet
26 September 2025
Reply from Bensons For Beds - Leeds673
We appreciate your feedback and are glad the assistant was helpful. We hope you love the bed once it arrives!
Thank you,
Lauryn at Customer Care
Ottoman bed build
Had an Ottoman bed delivered and paid for the bed to be built which was more than worth the extra money. Saved me a few hours work and a load of hassle having just moved. Lewis and Peter did a great job, took care with the delivery and made the job easy so much so I've ordered another bed for one of the other rooms
18 September 2025
Reply from Bensons For Beds - Leeds673
We're happy to hear that you found the assembly service worthwhile and that the delivery went smoothly. It's great to know that you've ordered another bed from us! Thank you for your positive feedback.
Thank you,
Lauryn at Customer Care.
Reply from Bensons For Beds - Leeds673
We appreciate you taking the time to share your experience! We're so glad you found our team helpful and friendly.
Thank you,
Lauryn at Customer Care.
Reply from Bensons For Beds - Leeds673
We're happy to hear that our salesman was friendly and helpful. We appreciate you taking the time to leave us this feedback!
Thank you,
Lauryn at Customer Care.
Your colleague zain was very helpful
Your colleague zain was very helpful, knowledgeable and not in your face or too pushy he was very professional and I would highly recommend you thanks for your service
19 September 2025
Reply from Bensons For Beds - Leeds673
We're happy to hear that our colleague provided such helpful and professional service. We appreciate your recommendation and thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.
Kelly was very professional
Kelly was very professional, not pushy, knowledgeable. Thank you.
12 September 2025
Reply from Bensons For Beds - Leeds673
We appreciate your positive feedback and are so glad that you found our service professional and helpful. Thank you for sharing.
Best Wishes,
Megan at Customer Care
Reply from Bensons For Beds - Leeds673
We're happy to hear that you had a fantastic experience. Thank you for sharing your positive feedback with our team!
Best Wishes,
Megan at Customer Care
Reply from Bensons For Beds - Leeds673
We are happy to hear that your purchase and delivery experience was perfect. Thank you for your positive feedback; we appreciate it.
Take care,
Megan at Customer Care
Best bedding shop in my locality
We had frequented a few bed shops before leaving the best till last ! The staff at Bensons were head and shoulders better than the others. ZAIN approached us a little time after we started wondering around. He wasn't in our face, like other shops, he let us browse, and we went to then get his help. He was brilliant ! He guided us through the special bed to ascertain the best mattress for us. He was extremely informative. He never rushed us, he took us round as many mattresses as we wanted. He let me constantly go between the different ones I was considering without any problem. Because of his knowledge, listening to my likes and dislikes, we ended up buying a mattress make, I'd never heard of, and spending more than anticipated simply because of my belief that he found the ideal one. Such a friendly, kind and approachable guy. He's definitely an asset to your company!
30 August 2025
Unprompted review
Reply from Bensons For Beds - Leeds673
We're happy to hear that you had such a positive experience in our store. We appreciate your comments regarding the service you received and are so glad that our colleague was able to assist you in finding the perfect mattress. Thank you for your feedback, Megan at Customer Care
The sales guy was amazing. Product even better
The sales guy was amazing. New his stuff and identified our needs in a new mattress. The product itself has stopped my sleepless nights as he identified which mattress would suit us best.
24 May 2025
Reply from Bensons For Beds - Leeds673
We're happy to hear that the sales associate's expertise helped identify the perfect mattress for your needs, leading to better sleep. Thank you for sharing your positive experience with us,
Megan at Customer Care
Helpful, informative staff
Lena was really helpful and knowledgeable. Fantastic service and not pushy
26 August 2025
Reply from Bensons For Beds - Leeds673
We appreciate your positive feedback! We are so glad that you found our service fantastic and helpful. Thank you for taking the time to share, Megan at Customer Care
Reply from Bensons For Beds - Leeds673
Thank you for your kind words! We are thrilled that you had such a positive experience with our service. Your satisfaction is our top priority and we look forward to continuing to provide excellent service for all your needs.
Reply from Bensons For Beds - Leeds673
Thank you for your kind words! We are thrilled to hear that our services were informative and helpful for you. We strive to provide the best experience for our customers and we are glad we could assist you. We look forward to seeing you in the future, Megan at Customer Care
The whole team in the Birstall store…
The whole team in the Birstall store were very helpful and accommodating whilst we chose our item.
I’d like to mention Kelly and Jane in particular, thank you both 😊
4 August 2025
Reply from Bensons For Beds - Leeds673
Thank YOU for choosing our Birstall store and for your kind words! We're thrilled that Kelly and Jane provided such exceptional service. We appreciate your business and hope to see you again soon! 😊
Great experience
We visited the store at Birstall and was helped by Kelly. She was lovely - really helpful and knowledgable. Can’t wait for the bed and furniture to arrive!
3 August 2025
Reply from Bensons For Beds - Leeds673
Thank you for the kind words, we are happy to hear that Kelly was able to provide you with excellent service. We can't wait for you to receive your new bed and furniture as well! Thank you for choosing our store. Megan at Customer Care
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