We were carefully & professionally guided through the process of sampling all the beds that would suit our requirements. There was no rush, & Bella explained all the features of each mattress in a... See more
Location
Switch locationUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very happy with the overall service of Bensons for Beds. Our sales advisor Nathan in the Kidderminster branch was absolutely brilliant with his advise and knowledge and we did not feel harassed o... See more
Company replied
We got a great deal purchasing a showroom mattress that was exactly what we were looking for. Well wrapped for collection. The staff were supposed to help me load the mattress (it was collection on... See more
Salesman was very helpful and a quick sale. Regular updates on delivery and reminder of delivery date. Tracking available showing location of lorry and number of your drop off out of total number... See more
Company replied
Company details
About Bensons For Beds - Kidderminster373
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, United Kingdom
- 1562747833
4.9
Excellent
282 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tom was fantastic
Tom was fantastic, really knowledgeable and understood us and exactly the service we required, you can tell he really tailors his approach to each person that comes in and it really makes a difference
14 August 2024
The assistant that we saw was very…
The assistant that we saw was very knowledgeable and understood what we require.
13 July 2024
Great experience
From entering the store to the delivery it was so easy with no problems at all. Tom was very knowledgeable and not pushy. Great experience overall.
24 June 2024
great deal :0
great offer on the bed frame we purchased. really helpful staff member who had the prefect balance between being a saleman and not to pushy
28 June 2024
Member of staff extremely helpful an…
Member of staff extremely helpful an knowledgeable
25 June 2024
Julia was very helpful and quick
The staff was very helpful and quick, in particular Julia. She was very attentive and friendly yet professional.
29 May 2024
We got a great deal purchasing a…
We got a great deal purchasing a showroom mattress that was exactly what we were looking for.
Well wrapped for collection.
The staff were supposed to help me load the mattress (it was collection only), but the guy cried off saying he couldn't left! Or would have been 5 stars!
26 May 2024
Superb service from start to finish
Superb service from start to finish. Lovely salesman, very knowledgeable, not pushy, no pressure so we were able to make an informed decision and left feeling very confident about our purchase. Many thanks.
10 May 2024
Great experiance great delivery and fab…
Great experiance great delivery and fab mattress A*
31 March 2024
We were greeted by Tom
We were greeted by Tom. Very friendly, excellent product knowledge, personable etc. We were only going to look but ended up buying a bed on the day. Faultless service. Well done all involved...
8 April 2024
Great experience looking for a bed
Great salesman. He gave us good advice on each bed we looked at and we were able to choose a suitable bed best for us. We were treated well and not rushed. Great experience.
29 March 2024
The staff were very helpful and had…
The staff were very helpful and had good product knowledge, with out being overly pushy.
24 March 2024
well trained experienced staff
well trained experienced staff, in particular Peter, helped and advised.
we were so pleased we did not go to the competitor next door
3 March 2024
Very polite helpful and really knew the…
Very polite helpful and really knew the products.
3 March 2024
Helpful staff very professional
Helpful staff very professional. Gave us time to decide ourselves with good information
1 March 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.