The staff in Dumfries were very helpful and didn't rush me into a decision. The service which you offer that sets up the new bed and removes the old one is very helpful.
Company replied
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF Dumfries, Dumfriesshire, GB
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The staff in Dumfries were very helpful and didn't rush me into a decision. The service which you offer that sets up the new bed and removes the old one is very helpful.
Company replied
We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... See more
Bed was delivered but not built as expected. Not sure where that went wrong. Pretty sure I asked for a build. Delivery people not particularly helpful though they had had a rough start to the day (fla... See more
Company replied
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... See more
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Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, United Kingdom
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Kristi was very welcoming from the start of our visit. Very knowledgeable and provided great information and allowed us time in selecting the correct mattress to meet our needs.

Reply from Bensons For Beds - Dumfries686
Good location, easy parking, big selection and able to try. Sales assistant very helpful . Paperwork etc dealt with promptly, a bit too many emails afterwards though. But would recommend.
Excellent Service from Charlie in the Dumfries Store.
Assistant was pleasant and explained everything
From the time I walked in to the store until the time I left , Kristi the sales representative was so lovely, she was so friendly, cheery and very helpful . I walked out of the store buying a brand new mattress and sofa bed and felt very pleased with my purchases and the experience and service I had received . Kristi is an absolute asset to Benson’s Dumfries store .
Excellent customer service, wasn't up sold. Got great advice and picked the bed that suited us.
This was a third purchase and once again staff very helpful in store. Whole transaction was speedy and efficient.
that I was allowed to look without being pestered and also that the seller was very helpful.
Salesperson was very knowledgeable made us at ease and didn't pressure us
We were given information when asked we weren't rushed into any decision
Good customer service from Charlie, knowledgeable and helpful
Tge member of staff was super patient and funny and gave me all the time and information id need
I went in twice to Bensons to enquire about a bed! The member of staff I initially dealt with was very helpful with good advice especially about the mattress we eventually purchased! I went back with my husband but the member of staff I initially dealt with was not there. However we got excellent help and advice from another member of staff called Charlie who also answered all our questions and was very helpful which helped us to finally make our decision about the bed and mattress we purchased. Kristie who works in the store also helped us when it came to choosing a headboard! I came out feeling very satisfied with the helpful, friendly staff.
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