The whole process was so easy and you were informed at all stages, up until delivery of the bed. The member of staff Lee ( Doncaster)was honest and informative throughout and was not a pushy salespers... See more
Company replied
Location
Switch locationUnit 4 Centurion Retail Park, York Road, DN5 9TP Doncaster, South Yorkshire, GB
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See what reviewers are saying
Plenty communication, did what they said they would and on time . Respected my husband being in bed on nights so were as quiet as possible great service x
We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... See more
Company replied
Got a clearance bed fantastic price and fantastic customer service But clearance purchase should be treated same as a regular clearance Using their delivery means but no you can't have a clear... See more
Company details
About Bensons For Beds - Doncaster706
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, United Kingdom
- 1302789386
4.9
Excellent
256 reviews
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Plenty communication
Plenty communication, did what they said they would and on time . Respected my husband being in bed on nights so were as quiet as possible great service x
3 October 2026
May use AI-assist with repliesRead more
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The whole process was so easy and you…
The whole process was so easy and you were informed at all stages, up until delivery of the bed. The member of staff Lee ( Doncaster)was honest and informative throughout and was not a pushy salesperson. I don’t normally do reviews but the whole process was faultless.
1 October 2026
Reply from Bensons For Beds - Doncaster706
Thank you for your wonderful feedback! We're thrilled to hear that you found the process easy and that Lee provided you with honest and informative service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Enjoy your new bed!
The gentleman who served me was really…
The gentleman who served me was really helpful and friendly
27 September 2026
Reply from Bensons For Beds - Doncaster706
Thank you for your kind words and it was a pleasure to serve you.
Staff very helpful service really good…really helpful
Staff very helpful service really good and the delivery service first-class
21 September 2026
Reply from Bensons For Beds - Doncaster706
Thank you for your wonderful review! We're thrilled to hear that our staff provided helpful service and that you enjoyed our first-class delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!
Excellent service, again
The Store Manager couldn't have been helpful. He answered all our questions and there was zero % push for a sale. And the £3000 mattress is worth every penny. Also, great service too from the delivery men
13 September 2026
Reply from Bensons For Beds - Doncaster706
Thank you so much for your glowing review! We are thrilled to hear that our store manager provided exceptional service and that you are happy with your purchase. We always strive to provide a stress-free shopping experience and ensure our customers find the perfect product for their needs. Thanks for choosing us and enjoy your new mattress!
Knowledgeable friendly staff without…
Knowledgeable friendly staff without being pushy, good selection of beds & wardrobes etc, great deals & fantastic prices, I have always had good after service too.
22 August 2026
Unprompted review
Reply from Bensons For Beds - Doncaster706
We're so pleased to hear about your positive experience with our knowledgeable and friendly team! It's wonderful that you found a great selection and appreciated our fantastic prices. We're especially glad to know our after-sales service has consistently met your expectations.
Team Bensons
Good service
20 August 2026
Reply from Bensons For Beds - Doncaster706
Thank you for your feedback! 😊 Short, sweet, and music to our ears! 🎉 We're delighted you received good service and hope you're now enjoying your new bed. Thanks for choosing us,
Megan | Customer Care Specialist⭐
Great experience in store
Great experience in store.
Did not feel like I was being hurried along.
Care was taken to ensure the right mattress for me was chosen
All in all - a great and lovely experience.
And Gail was simply fantastic !!!!
The delivery a couple of weeks later was fantastic!
The delivery guys were very courteous and mindful of stuff. They were in and out of my house like a flash. Fantastic service.
8 August 2026
Reply from Bensons For Beds - Doncaster706
We're absolutely delighted to hear about your fantastic experience in our store! It's wonderful that our team member made you feel at ease and helped you find the perfect mattress. We're also thrilled that the delivery was so fantastic and efficient.
Team Bensons
Quality of staff and products
The staff are extremely friendly and knowledgeable. The store is well laid out and clean with a huge selection.
5 August 2026
Unprompted review
Reply from Bensons For Beds - Doncaster706
Thank you for review much appreciated
Helpful customer service when buying
Helpful customer service when buying. Quick delivery time. Efficient & friendly delivery service
19 July 2026
Reply from Bensons For Beds - Doncaster706
We're so pleased to hear you received helpful customer service and that your delivery was quick, efficient, and friendly. Thank you for your kind feedback!
Thank you for your review - Lauryn at Customer Care 💜
Reply from Bensons For Beds - Doncaster706
We are so pleased to hear that you found our team helpful, pleasant, and constructive. We truly appreciate your kind words and positive feedback!
Thank you for your review - Lauryn at Customer Care 💜
Excellent service
Excellent service as soon as we walked in the door. No pressure to buy was felt. Staff was very friendly
27 May 2026
Reply from Bensons For Beds - Doncaster706
We're so pleased you received excellent service and felt no pressure to buy, with very friendly staff. Thank you for your kind feedback!
Team Bensons
Just had my new superking bed delivered…
Just had my new superking bed delivered and I have to say every aspect of buying from Bensons was fab. The sales staff were helpful (sleep analyser was insightful and fun), not pushy and the delivery team were professional and respectful. They turned up within the stated delivery window and lots of communication. Will definitely buy from Bensons again.
27 June 2026
Reply from Bensons For Beds - Doncaster706
We're so pleased to hear that every aspect of your experience with us was fantastic! It's wonderful that our sales staff were helpful and that our delivery team was professional and efficient. Thank you for your kind feedback!
Team Bensons
Excellent service from the staff in the…
Excellent service from the staff in the shop to the delivery drivers who were very professional
24 June 2026
Unprompted review
Reply from Bensons For Beds - Doncaster706
We're so pleased you received excellent service from our staff and professional delivery drivers. Thank you for your feedback!
Team Bensons
Reply from Bensons For Beds - Doncaster706
We are so pleased you found our service knowledgeable, prompt, and pleasant. Thank you!
Team Bensons
Excellent trying and buying experience
We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sleep positions analysed. We never felt hurried or pressured and Gail gave us time alone in which to consider our choices.
The variety of mattresses on offer was impressive and we were delighted with our final choice.
30 May 2026
Reply from Bensons For Beds - Doncaster706
We're so pleased to hear our team member provided such attentive and unpressured assistance, guiding you to the perfect mattress after analyzing your sleep positions. It's wonderful that you were delighted with your final choice! Thank you for your positive feedback!
Team Bensons
Gail was fabulous
Gail was fabulous - very friendly and gave me options and time to think before I made a purchase.
4 stars not 5 because a male manager interrupted us to give a sales speech I didn't need to hear and made me uncomfortable to sit through.
26 May 2026
Reply from Bensons For Beds - Doncaster706
We're glad Gail provided excellent service. We appreciate you sharing your experience and regret any discomfort caused by the interruption. We'll address this internally.
Team Bensons
This is the second time I have used Bensons for Beds, and once again I had a very positive experience. The staff were friendly, professional, and helpful throughout the process. Delivery and assembly
This is my second time using Bensons for Beds – Doncaster706, and once again I had a very positive experience. The staff were helpful and professional from purchase through to delivery and assembly. Communication was clear throughout, and the delivery team arrived on time, were polite, and handled everything carefully. Overall, I’m very happy with the service and would happily recommend Bensons for Beds to others.
27 May 2026
Unprompted review
Reply from Bensons For Beds - Doncaster706
We are so pleased to hear about your continued positive experience with us. It's wonderful that our team provided helpful and professional service from purchase to delivery and assembly. Thank you for your kind recommendation!
Team Bensons
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