Buying bedroom furniture fills me with dread, however our visit to Bensons for beds was the complete opposite. We went in to buy a mattress, pillows and bed base and from the offset we were not only p... See more
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I have been delaying buying a new bed for as far back as March 2026,despite really needing one.Today Thursday 15th /010/26 around 2pm decided to visit Benson bed in Dartford just to see what option w... See more
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The efficiency from ordering to delivery it was so easy and I was kept well informed. Delivery and assembly were done with great skill with Mark having to park in a very difficult area where I live a... See more
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Karen and the team in Dartford were so kind, helpful and patient with my brother who has learning difficulties and is disabled. Karen was very knowledgeable about all Products and was abject advise u... See more
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Company details
About Bensons For Beds - Dartford420
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 8a Prospect Place, Westgate Road, DA1 1DY, Dartford, Kent, United Kingdom
- 1322287129
4.9
Excellent
361 reviews
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Georgi at Dartford branch
Georgi at your Dartford branch was very helpful and friendly and provided us with all the information we needed in making such a big decision to upgrade our mattress. Very relaxed and put as at ease and we had a good laugh. The bottles of water on such a hot day was also a very nice touch.
25 April 2026
Unprompted review
Reply from Bensons For Beds - Dartford420
We're so glad to hear that your experience at the Dartford branch was a positive one! It's great that our team member was helpful and made you feel comfortable while choosing your new mattress. We appreciate your feedback!
Team Bensons
Great service.
I was approached by Leigh within moments of walking into the store. He was friendly and knowledgeable, once I described what I was looking for he was extremely helpful made alternative suggestions. I didn’t feel rushed or pushed to buy. Leigh described delivery and the process. I was more than happy with the service.
29 April 2026
Reply from Bensons For Beds - Dartford420
We're happy to hear that you were greeted promptly and that you found our team member to be friendly and knowledgeable. We're glad they offered helpful suggestions without any pressure. Thank you!
Team Bensons
Reply from Bensons For Beds - Dartford420
We're happy to hear you had a great experience with us! Thanks for the positive feedback!
Team Bensons
Bensons For Bed service was excellent
Bensons For Bed service was excellent. Staff were helpful and professional
27 April 2026
Reply from Bensons For Beds - Dartford420
Thank you! We’re delighted to hear our team provided excellent, professional service 😊
Great service from start to finish
Great service from start to finish, very knowledgeable shop staff. Delivery turned up within the allocated time slot, bed was assembled quickly and old mattress taken away. Very professional service.
23 April 2026
Reply from Bensons For Beds - Dartford420
Thank you for the fantastic feedback! We’re delighted you enjoyed great service from start to finish. It’s wonderful to hear the team’s knowledge, smooth delivery, quick assembly, and mattress removal all met expectations. We really appreciate your kind words!😊🛏️
Very Pleased
Very satisfied with our new mattress. Comfortable and very satisfied with our purchase.
25 April 2026
Reply from Bensons For Beds - Dartford420
Thank you! 😊 We’re delighted to hear you’re very satisfied with your new mattress and finding it so comfortable. Enjoy many great nights of sleep ahead! 🛏️✨
Bensons for beds are a Top company
Very professional company and Leigh the sales person who dealt with us was very professional and not pushy.
27 April 2026
Reply from Bensons For Beds - Dartford420
Thank you! 😊 We’re delighted to hear Leigh took such a professional, no‑pressure approach — that’s exactly the experience we aim to give. We really appreciate your kind feedback,
Megan | Customer Care Specialist💜
Excellent service
Excellent service! Visited the store in Dartford, Georgina provided an amazing advise, she was very knowledgeable and helpful. The most relaxing shopping experience ever. Thank you Georgina.
25 April 2026
Unprompted review
Reply from Bensons For Beds - Dartford420
Thank you! 😊 We’re so glad you had such a relaxing experience at our Dartford store. Georgina will be delighted to hear your kind words—she’s a star! Enjoy your new bed and sweet dreams 🛏️✨
Highly recommend
From selecting our bed to delivery the service was great. Shop staff were very helpful and the delivery was on schedule and trouble free. Old mattress was removed and our new bed was handled carefully and delivery drivers courteous and pleasant. Very pleased with our bed and would highly recommend Bensons Beds.
22 April 2026
Reply from Bensons For Beds - Dartford420
Thank you! 😊 We’re delighted everything went smoothly from choosing your bed to delivery. Helpful staff, hassle‑free delivery, and a bed you love—perfect! Thanks so much for recommending us 🛏️✨
Superb from start to finish.
From walking into Bensons for Beds to the time of install and finally laying on my bed it was a pleasure - No pressure from the fantastic staff at Dartford - I had a few questions and wanted a quality bed - I was guided superbly and the in store mattress machine helped me pick the correct firmness and ordered after a 5 minute walk. I was kept in formed of my order and the delivery team called me to say they were on their way - The delivery and install was just as good and the superb install team had my bed installed exactly where I wanted and it was built to perfection and they even took away all rubbish and made no mess. very polite and friendly and a top quality build. Recommended !
A++++ Buy a Bed from Bensons !
19 April 2026
Reply from Bensons For Beds - Dartford420
Thank you so much for taking the time to leave such a fantastic review. We’re delighted to hear that you had such a positive experience from start to finish, especially with our team at the Dartford store. It’s great to know that our in‑store mattress technology, communication updates, and delivery and installation team all met your expectations. Your kind recommendation truly means a lot to us, and we hope you continue to enjoy many comfortable nights in your new bed,
Megan | Customer Care Specialist💜
Overall a positive experience
Overall a positive experience. I wish the delivery of old mattress disposition was free because it adds to the price.i am yet to receive the shipment so cannot comment on that.
15 April 2026
Reply from Bensons For Beds - Dartford420
Thank you for your feedback! 😊 We’re glad to hear your experience has been positive so far. We appreciate your comments about the old mattress disposal cost and hope everything goes smoothly once your delivery arrives,
Megan | Customer Care Specialist✨
Reply from Bensons For Beds - Dartford420
Thank you for your feedback! 😊 We’re glad you received good service from an experienced, no‑pressure salesperson — that’s exactly the approach we aim for,
Megan | Customer Care Specialist
The team and Leigh were very helpful
The team and Leigh were very helpful, from the moment we walked into the store.
9 April 2026
Reply from Bensons For Beds - Dartford420
Really appreciate your review — it’s great to hear Leigh and the team were so helpful throughout your visit.
Take care and see you again soon,
Megan | Customer Care Specialist💜
I had excellent help in selecting my…
I had excellent help in selecting my mattress and pillows
11 April 2026
Reply from Bensons For Beds - Dartford420
We're so happy our team provided excellent assistance in choosing your mattress and pillows. Thank you for sharing your positive experience!
Team Bensons
Three very helpful ladies in the shop
12 April 2026
Reply from Bensons For Beds - Dartford420
We're glad you found our team helpful. Thank you for your positive feedback; it means a lot to us all!
Team Bensons
Staff were very helpful and happy with…
Staff were very helpful and happy with our purchase.
6 April 2026
Reply from Bensons For Beds - Dartford420
We’re pleased to hear our staff were so helpful and that you’re happy with your purchase. Thank you for taking the time to share your feedback.
💜 Thank you for your positive review – Lauryn at Customer Care
My experience with Bensons in Dartford…
My experience with Bensons in Dartford was fantastic. The two members of staff, Karen and Shaneice i believe their names were, couldn't have possibly been more helpful. It was so refreshing to be greeted with good customer service and a smile. They also weren't pushy at all for me to go through with the purchase and explained all the various options I could go for. Not had some great experience with other retailers before especially when staff are miserable and just want to get the sale over with as quick as possible. Karen and Shaneice were brilliant, shame I don't have to go shopping for beds very often. 100% recommend to others in future.
1 April 2026
Reply from Bensons For Beds - Dartford420
Thank you so much for taking the time to share such a fantastic review. We’re absolutely delighted to hear about your great experience at our Dartford store.
It’s especially lovely to hear you felt welcomed and well supported while being given the time and information you needed to explore your options. Your recommendation really means a lot to us, and we truly appreciate you choosing Bensons for Beds. Enjoy your purchase, and thank you again for the glowing feedback,
Megan | Customer Care Specialist💜
Great service in store and delivery…
Great service in store and delivery team could not have been more helpful
16 December 2025
Reply from Bensons For Beds - Dartford420
Thank you Brian! Delighted to hear you had great service in store and that our delivery team were super helpful — that’s exactly what we love to deliver!
We’d love to serve you again in the future,
Megan | Customer Care Specialist🌟
Sales assistant was very helpful
26 March 2026
Reply from Bensons For Beds - Dartford420
Thank you for your feedback! 😊 We’re really pleased to hear our sales assistant was so helpful. Enjoy your new bed,
Megan | Customer Care Specialist✨
Buying the new mattress was great
Buying the new mattress was great , trouble free and salesman showed us a range of mattresses within our budget and gave us all the information needed.The delivery was on time and the two men removed their shoes when carrying the new mattress in and the old one out very professional
28 March 2026
Reply from Bensons For Beds - Dartford420
Thank you for the lovely feedback! 😊 We’re so pleased to hear your mattress purchase was trouble‑free and that our salesman helped you find the right options within your budget. It’s great to know delivery was punctual and handled so professionally — those little touches really matter. Enjoy your new mattress and sleep well,
Megan | Customer Care Specialist✨
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