John in the store is such a nice man - he’s polite, respectful and knowledgeable which is just what we needed with buying a new bed. We went to other bed stores locally and his manner was by far the b... See more
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See what reviewers are saying
Welcome experience went for a new mattress wasn’t sure about firmness so was asked if we would like lie bed for them to work out best mattress for us
Company replied
We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... See more
Company replied
Bed buying made easy. From entering the Crewe store to completing our purchase we were looked after by Jon. His knowledge of the products was second to none. He explained the different types of beds... See more
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Company details
About Bensons For Beds - Crewe641
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, United Kingdom
- 1270213967
4.9
Excellent
214 reviews
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This was an excellent experience
This was an excellent experience, from the moment we entered the Crewe store. Jonathan was so helpful, without rushing us or pushing us. The communication after our order was very good. The delivery was on time and the assembly was perfect. Highly recommend
24 June 2026
Unprompted review
Reply from Bensons For Beds - Crewe641
We're so pleased to hear you had an excellent experience from the moment you entered our store. It's wonderful that our team was helpful and that communication was very good. Thank you for your high recommendation!
Team Bensons
Reply from Bensons For Beds - Crewe641
We're so pleased you found our delivery team quick, professional, and pleasant. Thank you!
Team Bensons
Good communication and service
Good communication with us emails regularly updating the delivery status. 2 hour window to deliver so not waiting around all day and a call at least 30 minutes before they arrived. Came on time for delivery of the bed. Staff polite and friendly.
4 June 2026
Reply from Bensons For Beds - Crewe641
We're so pleased to hear our communication and delivery process met your expectations! It's wonderful that our team was polite and friendly. Thank you for your positive feedback.
Team Bensons
Fabulous service
I was extremely pleased with the help from the sales lady at the shop in Crewe. The delivery team went the extra mile without being asked and the new bed is excellent.
21 May 2026
Reply from Bensons For Beds - Crewe641
We're so pleased you received excellent help from our sales team and that your delivery experience was great. We're glad you love your new bed!
Team Bensons
Good experience. On time delivery
Patience showed and given time to select right bed and amended order when requested. On time delivery. Good quality bed.
10 May 2026
Reply from Bensons For Beds - Crewe641
We're so happy you had time to select the perfect bed and that we could amend your order. We're glad delivery was on time and you love your quality bed!
Team Bensons - Jess
Excellent service
Excellent service, the guys who delivered my wardrobe were very friendly and helpful, first class customer service, would highly recommend Benson for beds, I also purchased beds from the company, absolutely first class service start to finish. Thank you.
13 May 2026
Reply from Bensons For Beds - Crewe641
We're so pleased to hear about your excellent experience! It's wonderful that our delivery team was friendly and helpful. Thank you for your kind words and continued support.
Team Bensons - Jess
Excellent service
Excellent service , on time and product is excellent quality .Professional delivery drivers.
5 May 2026
Unprompted review
Reply from Bensons For Beds - Crewe641
We appreciate you sharing your feedback! We're happy to hear that you received excellent service, timely delivery, and a product of excellent quality from professional delivery drivers.
Team Bensons
Ordering and Deliveries
As always your delivery guys were very polite efficient and caring .
Overall we are very happy with the service and attention we have recieved from Bensons for Beds at at Crewe .
A big THANK YOU to you all.
Andrew & Karen Miller
5 May 2026
Reply from Bensons For Beds - Crewe641
We're happy to hear that our delivery team was polite, efficient, and caring! We appreciate your kind words regarding the service and attention you've received from our Crewe team. Thank you for your feedback!
Team Bensons
Best experience
We haven’t got our mattress yet, however the service we received from Jon was second to none and the reason we picked Bensons for Beds for our purchase
6 May 2026
Reply from Bensons For Beds - Crewe641
We're happy to hear that the service you received influenced your decision to choose us. We appreciate your positive feedback and hope you enjoy your new mattress!
Team Bensons
Good selection of mattresses
Very helpful assistant, Jon, well laid out shop. Had plenty of time to choose mattress, no pressure.
3 May 2026
Reply from Bensons For Beds - Crewe641
Thanks for the lovely feedback! 😊 Jon will be thrilled to hear this—no pressure, plenty of comfort, and a great choice made. Enjoy your new mattress! 🛏️✨
The service from Benson's in Crewe is…
The service from Benson's in Crewe is always brilliant, efficient and very professional. I wouldn't go anywhere else instead of Benson's for a new bed.
26 April 2026
Reply from Bensons For Beds - Crewe641
Thank you! 😊 We’re so pleased to hear the Crewe team always delivers brilliant, efficient, and professional service. Your loyalty really means a lot to us—sleep well,
Megan | Customer Care Specialist✨
Shop clean/Great Delivery staff
Shop clean. Jon very friendly and helpful. Good selection of products in store.
Imran and Omar delivered the bed and mattress. Very polite and on time delivery. Covered outdoor shoes so carpeted areas upstairs would not get dirty. Many thanks to them for their courtesy.
1 April 2026
Reply from Bensons For Beds - Crewe641
Much appreciated! Friendly help in store and thoughtful delivery is exactly what we aim for ⭐
Your feedback means a lot to us — thank you for choosing us,
Megan | Customer Care Specialist
The demonstration was very helpful in…
The demonstration was very helpful in choosing which mattress to go for. Jon was very helpful and courteous in every aspect of the sale. Would choose Bensons for beds in the future.
Delivery couldn’t have gone any smoother.
16 April 2026
Reply from Bensons For Beds - Crewe641
Thank you for the lovely review! We’re so pleased the demonstration helped you choose the right mattress, and that Jon provided such courteous service. We’re delighted delivery went smoothly too,
Megan | Customer Care Specialist✨
Fabulous experience
Impeccable service from beginning to end. Great product. Cant fault the company at all…. Wouldnt shop anywhere else for a mattress…. 👍🏻
18 April 2026
Unprompted review
Reply from Bensons For Beds - Crewe641
Thank you for your wonderful feedback. We’re delighted to hear you experienced impeccable service from start to finish and that you’re so pleased with your mattress. Your loyalty and recommendation mean a great deal to us.
Thank you for your positive review – Lauryn at Customer Care 💜
Jon was really helpful and showed us…
Jon was really helpful and showed us all the options and pricing. Would recommend him again to others.
14 April 2026
Reply from Bensons For Beds - Crewe641
Thank you for your feedback! We’re really pleased to hear Jon was so helpful in explaining all the options and pricing — we’ll be sure to pass on your recommendation to him. It’s great to know he made such a positive impression.
Thank you for your positive review - Lauryn at Customer Care 💜
Reply from Bensons For Beds - Crewe641
Really appreciate your feedback — helpful service and great products is what we aim for.
We're always here if you need anything else,
Megan | Customer Care Specialist💜
What a lovely experience …
What a lovely experience Brendon’s for beds have provided from start to finish I would recommend to anyone to buy from bensons for beds not only the shopping experience the delivery was spot on and the delivery people were lovely polite and professional
9 April 2026
Unprompted review
Reply from Bensons For Beds - Crewe641
Sylvia Beresford,
We're happy to hear that you had such a positive experience with us, from shopping to delivery! It's great to know our delivery team were lovely, polite, and professional. Thank you for recommending us.
Team Bensons - Jessica
Reply from Bensons For Beds - Crewe641
We're happy to hear that you had a positive experience with us.
Reply from Bensons For Beds - Crewe641
Thank you! 😊 We’re delighted to hear you received excellent, knowledgeable service and that everything was good all round. We really appreciate your feedback,
Megan | Customer Care Specialist💜
Excellent service and help in the shop.
Excellent service and help in the shop.
Mattress choice good. Delivery done promptly and professionally on the day.
Would recommend.
29 March 2026
Reply from Bensons For Beds - Crewe641
Thank you for your review! 😊 We’re pleased to hear you received excellent service in store, had a good choice of mattresses, and that delivery was prompt and professional. Thanks so much for the recommendation—we really appreciate it!
- Megan | Customer Care Specialist✨
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