Bensons For Beds - Chippenham375 Reviews 

The gentleman was really helpful and knowledgeable about the mattress that we were buying and was able to support our decision.

Extremely helpful Store Manager - explained everything and left us to choose without hovering over us - a pleasant surprise - thankyou

Chippenham store manager Jeff , is a let down to your company , made me fell very uncomfortable and was telling me what I wanted and not advising me ,
And he was very rude to his member of staff I think his name was Malcolm , infront of myself and another customer .

Good service, good bloke just want me bed now to be honest

Basically your sales personnel should have up to date information on stock availability.
I was promised a product in just over a week by the sales manager.
Only to receive an email telling me the delivery has been delayed. If I had known this in the shop I would not have bought the mattress.

Very helpful staff who were able to give me all the information I needed to help me decide about what purchase would best suit my needs. Very pleased.

The whole experience was handled in a professional and friendly way

Shopping at Benson's was a very relaxing experience,
We were shown what we were looking for, and left to decide if we wanted to buy the bed,
Which we decided to do,
We felt like we were really looked after by Benson's when we went back to buy the bed,
Also fast delivery, and a great deal,

David the person who took our order in Chippenham branch was really helpful and knowledgeable without being pushy. Thank you.

A very helpful salesman. To honest only went into look but ended up buying a mattress! He was very pleasant telling me all the facts I needed to know

Very informative sales experience
not rushed

Excellent customer service in the Chippenham store

Was messed about I did order and asked about matterus was told was nt much choice for adjustable bed so was kind of made to feel like there choice was best but I felt it was a little bouncy was told the bed would be put together also went bk to shop few days later to get 2nd option on matterus found I had more choices also was told they don't put the bed together so have to pay someone to come and do it. found a better matterus but lost my 25.pound of voucher I got for signing up on line

I have been to Bensons beds in Chippenham and Jeff was very helpful, polite. I wasn't rushed which for me was a bonus.

Excellent service. Very knowledgable lady who explained all the different options then gave us time to decide. Friendly and efficient

Warm but professional welcome on entering store. Good advice given, together with the very thorough explanation of properties of the various beds available. No rushing. No presures. Only advice, no up selling pressures. Good experience all round.