Free no deposit no extra money was little difficult for me. But from choosing to ordering the product from getting delivery date was exceptional matter of minutes and I had all the information.. Nic... See more
Company replied
Unit 2a Launton Road Retail Park, Launton Road, OX26 4JQ Bicester, Oxfordshire, GB
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Free no deposit no extra money was little difficult for me. But from choosing to ordering the product from getting delivery date was exceptional matter of minutes and I had all the information.. Nic... See more
Company replied
Accurate information about product and delivery . Delivered on time. Men courteous efficient and quick. Ordered on line and sales person, Fiona, helpful as it was a trundle mattress and important... See more
Company replied
I visited the Bicester Bensons shop on Saturday 3rd October, and was warmly greeted by both of the staff that were in that day. Gulam then helped me to choose the right firmness of mattress for me) wh... See more
Company replied
Parts were missing. You responded well to that issue ( which should not have happened ). We were lucky that the delivery was early in the day. Your delivery team ( using "mymobileworkers" software... See more
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Unit 2a Launton Road Retail Park, Launton Road, OX26 4JQ, Bicester, Oxfordshire, United Kingdom
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Rowan in the bicester store was very helpful and delivered a great efficient service i was very happy with
The salesperson Rowan was very knowledgeable and was able to provide information on the type of mattresses that we would need. We decided on the information not the price, as I am conscious that we needed a mattress which would stand up to being sat on on the edge as my husband needs extra support.
Lovely Bicester showroom. Excellent sales attention from George. Lovely display of beds and mattresses..and pillows. Simply can't wait for my luxury sale bargains to arrive!
This is the third time we have used this company. The first and second time was a shambles from start to finish. As they had the bed we wanted we thought we would try one more time. On entering the shop we were greeted by a very professional salesman, who gave us confidence to continue with our purchase. We told him of our previous experiences and he assured us that the company had changed and we would have no problems. HOW WRONG HE WAS. We were told our bed would be delivered Dec 15th and all week we received correspondence confirming this. At 17:10 on the evening of the 14th Dec we received a call stating that our bed would not be delivered because they had no stock.On further investigation we found out that our bed had been delivered to the wrong depot. At no point did they show any empathy or try to help us out as we now had no bed all over christmas. Their attitude was... wait for it or cancel the order. So cancel the order we did. Benson For Beds.....WE WONT BE SHOPPING WITH YOU AGAIN!.
Very good young lad who served me in bicester store very knowledgeable I thought specially when I was spending a lot of money on a tempa mattress.also showed me the wardrobes the sell which I thought the prices on them were very competitive.
Very helpful and friendly staff. Good range to choose from and easy to order.
Friendly, helpful staff. gave melotsof opportunities to test out diffent beds.
Really felt like we got the mattress for us.
Tried loads of them and got lots of helpful advice.
Great customer service from George. Large selection, and delivery date secured on buying. Do a recycling service that really helps.
Very helpful and patient young man initially and when we went back two days later equally helpful and nice man completed our order.
Just a random call into store gent was very helpful not pushy so we bought from this shop other than the other 2 within a few doors away
Friendly staff on offer at the moment I entered the door. A good and fair discount on offer on all the products.
Helpful advice on certain osteo mattresses all made this a nice experience in the Bicester store

Reply from Bensons For Beds - Bicester
Easy. Was left to take a look - not hounded. I appreciate that. When i was ready we engaged about which matress and bed then all the buying detail was very easy and explained well

Reply from Bensons For Beds - Bicester
Greeted when entering the store..Extremely helpful and informative salesman..Took time to explain and answer questions,resulting in the purchase of a high quality product.

Reply from Bensons For Beds - Bicester
Excellent service by the the sales manager at the Benson shop in Bicester. He provided a master class on bed design and types to help us decide on what to buy. We now look forward to its delivery and installation.

Reply from Bensons For Beds - Bicester
We went in as we were trying different shops for a new mattress. But after speaking with shaun we left very happy and with a new mattress. He was very professional and very knowledgeable, was a pleasure speaking with him

Reply from Bensons For Beds - Bicester
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