Extremely helpful from start to finish. I tried my mattress for several days and decided it wasn't quite right for me. I got in touch with Bensons and I am now going back to the shop to choose a dif... See more
Company replied
Former Rodds Electrical, Braunton Road, EX31 1GE Barnstaple, Devon, GB
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Extremely helpful from start to finish. I tried my mattress for several days and decided it wasn't quite right for me. I got in touch with Bensons and I am now going back to the shop to choose a dif... See more
Company replied
Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges... See more
Company replied
Second Staples mattress of this type from Bensons. All natural material composition apart from pocket springs. Mattess with softer topper just needs rotation not flipping. Pleasant, helpful staff in s... See more
Company replied
The store was clean, tidy, well lit with plenty of room to move around. Product descriptions were easy to read. Sue, our salesperson was an absolute delight. Listening to what we wanted, then giving e... See more
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Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, United Kingdom
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Plenty of advice, the chance to experience various types of mattress, a welcomed ‘no rush’ service, all contributed to a very pleasant experience.
I did plenty of local research and Bensons came up easily first for range and quality, price and customer service. Well done!
We had an idea what we wanted before we visited the store. Assistant was very helpful and friendly and helped us make our choice. No pressure, no hard sell or trying to influence and we like that.
Great service, greeted with a friendly face who answered all my questions and concerns, no pressure to buy anything and made to feel at ease. Walked away with a mattress perfect for my 3 year old and they even put it in the car for me ! Definitely recommended and will be going back there if I need to purchase anything else.
The store was clean, tidy, well lit with plenty of room to move around. Product descriptions were easy to read. Sue, our salesperson was an absolute delight. Listening to what we wanted, then giving excellent and most importantly honest advice. She encouraged us to take our time to try out mattresses properly and it felt as though she cared that we got exactly what we wanted and would ensure a good nights sleep. Prices were competitive, cheaper than other national chains.
Friendly customer service.very informative Not pushy. Very patient as I think we must have tried nearly every bed out before we chose one
Very easy to talk to staff, who showed me items I had picked out beforehand online. Encouraged to view other stock, & given a very reasonable quote, with no hassle to commit to it immediately. Follow up next day & bought what I required.
Sue was really friendly and helpful. Gave great advise on the beds and mattresses. Explained everything really well. It was a pleasant and fun experience. Very pleased with my choice of bed.
The member of staff was knowledgeable and attentive.

Reply from Bensons For Beds - Barnstaple
The best thing about going to this store was we were not harassed by the sales person
He greeted us and said if we needed any help then approach him and he would gladly assist which he did
There was no big sales talk and listened to what we wanted to purchase
Once we decided on what we wanted we sat down with him and he talked us through all the paperwork

Reply from Bensons For Beds - Barnstaple
Helpful and knowledgeable member of staff, provided all of the answers to my questions and needs in replacing my 13 year old king size mattress, encouraged to lie on and try out the various options at different firmness and price levels, also offered option of pillows and guarantees which completed the package. all at what i felt was a competitive cost.

Reply from Bensons For Beds - Barnstaple
It was a nice experience and wasn’t pressured into buying the salesman Darren was very knowledgeable and gave us a number of varieties to explore

Reply from Bensons For Beds - Barnstaple
We were looking for a new mattress. There was a wide choice on offer and after testing a few we were able to choose one that was comfortable. We felt that buying online was inappropriate as one needed to try out the support given by the mattress.

Reply from Bensons For Beds - Barnstaple
I visited two Bensons and other bed retailers before deciding to buy. Bensons in Barnstable had a helpful member of staff who advised me on my options and the costs. At the Taunton store the staff weren't so helpful but apparently the computers were down that day and they looked a bit stressed. After some consideration I opted to purchase from Bensons online, and realised I could get a discount that way and saved myself about £100! Ottoman base and headboarad has yet to arrive but the ordering process and interest free credit option was easy to negotiate. Can't comment on the bed or delivery as there's a 3 week wait.

Reply from Bensons For Beds - Barnstaple
Very helpful assistant. Had the sliding door wardrobes we were looking for and able to take advantage of some special offers. A good experience all round.

Reply from Bensons For Beds - Barnstaple
Very helpful, quick payment processes and knowledgeable staff.

Reply from Bensons For Beds - Barnstaple
Helpful,knowledgable staff.Quick s3rvice without any pressure

Reply from Bensons For Beds - Barnstaple
Connor was very helpful and wasn’t pushy he took his time with explaining things to us

Reply from Bensons For Beds - Barnstaple
Excellent service made to feel felaxed with our purchase felt no real pressure to hurry up while other customers where waiting

Reply from Bensons For Beds - Barnstaple
all staff brilliant and helpful ,,great service, thank you

Reply from Bensons For Beds - Barnstaple
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