Extremely helpful from start to finish. I tried my mattress for several days and decided it wasn't quite right for me. I got in touch with Bensons and I am now going back to the shop to choose a dif... See more
Company replied
Location
Switch locationFormer Rodds Electrical, Braunton Road, EX31 1GE Barnstaple, Devon, GB
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Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges... See more
Company replied
Second Staples mattress of this type from Bensons. All natural material composition apart from pocket springs. Mattess with softer topper just needs rotation not flipping. Pleasant, helpful staff in s... See more
Company replied
The store was clean, tidy, well lit with plenty of room to move around. Product descriptions were easy to read. Sue, our salesperson was an absolute delight. Listening to what we wanted, then giving e... See more
Company details
About Bensons For Beds - Barnstaple
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, United Kingdom
- 1271325376
4.8
Excellent
204 reviews
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Reply from Bensons For Beds - Barnstaple
We're glad you found our team member helpful. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Friendly and informative experience…
Friendly and informative experience when choosing a bed. Friendly, courteous and efficient delivery.
27 February 2025
Reply from Bensons For Beds - Barnstaple
We appreciate your feedback! We're happy you found our team helpful when choosing a bed and that the delivery was friendly and efficient. Thank you, Megan at Customer Care
Good experience …
Assistant was very attentive and clearly knew how to narrow down the choices
19 February 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that the assistant's attentiveness and expertise in narrowing down choices were helpful. Thank you for your positive feedback, Megan at Customer Care
Would recommend
Both delivery men were curious and friendly. Did exactly as asked and delivered in time frame. Great job
19 February 2025
Unprompted review
Reply from Bensons For Beds - Barnstaple
We're happy to hear that our delivery team was punctual, helpful, and accommodating. We appreciate your positive feedback and your time, Megan at Customer Care
Helpful young man
Helpful young man called Connor helped us choose our mattress. He was informative but also was aware of my husband's disability. He was also patient and kind.
2 February 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the assistance you received during your mattress selection. Thank you for your feedback, Megan at Customer Care
Thank you Connor.
Connor was friendly, knowledgable and helpful. No pressure, just pointed in the right direction and allowed to try for ourselves. Good discounts at present.
9 January 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you found our employee to be helpful and knowledgeable! We appreciate you mentioning our good discounts and that you enjoyed your experience. Thanks for your feedback, Megan at Customer Care
Great service, not pushy but there when you need them
Great service, left us to browse without hassle but promptly made herself available when we required assistance and was knowledgeable about the products.
7 January 2025
Reply from Bensons For Beds - Barnstaple
We appreciate you sharing your experience! We're happy to hear that you were able to browse comfortably and that our team member was helpful and knowledgeable when needed.
Take care, Megan at Customer Care
The staff were very knowledgeable and…
The staff were very knowledgeable and extremely helpful
2 January 2025
Reply from Bensons For Beds - Barnstaple
We appreciate you letting us know that our staff was knowledgeable and helpful! Thank you for your positive feedback and support, Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
Thank you for your 5 star review! We appreciate your kind words, Megan at Customer Care
The store attendant was really helpful…
The store attendant was really helpful in picking out a bed that was suitable for us
20 November 2024
I was looking for a paricular mattress…
I was looking for a paricular mattress and Bensons had one in their showroom which I purchased and now look forward to receiving.
7 November 2024
A+ Service
Staff were very friendly and well informed. Very polite even though it was close to closing time. Provided all the information we needed.
17 October 2024
Friendly helpful staff
Friendly helpful staff who were knowledgeable and not pushy.
30 September 2024
Simple,Quick,Constructive advice
25 September 2024
Helpful and knowledgeable about the products
Sue was very helpful and was intent on ensuring the right product for me was chosen.
29 August 2024
Reliable
Reliable - experienced - know their products well.
Entirely Trustworthy! What a change from others.
16 August 2024
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