Extremely helpful from start to finish. I tried my mattress for several days and decided it wasn't quite right for me. I got in touch with Bensons and I am now going back to the shop to choose a dif... See more
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Location
Switch locationFormer Rodds Electrical, Braunton Road, EX31 1GE Barnstaple, Devon, GB
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Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges... See more
Company replied
Second Staples mattress of this type from Bensons. All natural material composition apart from pocket springs. Mattess with softer topper just needs rotation not flipping. Pleasant, helpful staff in s... See more
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The store was clean, tidy, well lit with plenty of room to move around. Product descriptions were easy to read. Sue, our salesperson was an absolute delight. Listening to what we wanted, then giving e... See more
Company details
About Bensons For Beds - Barnstaple
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, United Kingdom
- 1271325376
4.8
Excellent
204 reviews
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Graham & Reece, thank you
Graham & Reece were very polite, offered to wear shoe coverings, which I felt was very respectful, job done in no time. Old mattress gone and new one delivered. Thank you guys, you were great 😊
19 February 2026
Reply from Bensons For Beds - Barnstaple
Thank you for your lovely review! 😊 We’re delighted to hear that Graham and Reece were so polite and respectful — offering to wear shoe coverings and getting everything done quickly and smoothly. It’s great to know your old mattress was taken away and the new one delivered with no hassle. We’ll be sure to pass on your kind words — they’ll be thrilled,
Megan at Customer Care
New Mattress Delivery
Mattress arrived in good condition, and good communication throughout the delivery process.
22 February 2026
Reply from Bensons For Beds - Barnstaple
Really appreciate your feedback! Fantastic to know the mattress arrived safely and communication was smooth throughout.
We hope to welcome you back soon!
Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
We're glad you feel we met your needs. Thank you for your positive review – Lauryn at Customer Care 💜
Great service !!!
Helpful , friendly, went out there way to make sure everything went smoothly. Delivery was great , friendly staff took to which room I wanted , respectful of my house when delivering . Highly recommended.
14 February 2026
Reply from Bensons For Beds - Barnstaple
We appreciate your positive feedback! We're happy to hear that our team was helpful and friendly and ensured a smooth experience. It's great to know our delivery staff was respectful during the delivery. Thank you for your positive review – Lauryn at Customer Care 💜
It is a fabulous much needed mattress
It is a fabulous much needed mattress, just gutted if I had waited another month I would have had 25% off, didn’t know about their January sale. I could have really used that £250. Mattress, ordering and delivery all easy. Date in December is approximate
10 December 2025
Reply from Bensons For Beds - Barnstaple
We appreciate your feedback and are glad the mattress, ordering, and delivery were easy. We're sorry to hear about missing the January sale; it's disappointing when that happens. We value your business.
Stewart - Bensons Team
New mattress…
Sue was very helpful and informative she maid plenty of time for us and didn't rush us
8 February 2026
Reply from Bensons For Beds - Barnstaple
We're so glad to hear that our team member was helpful and informative and made plenty of time without rushing. We appreciate your feedback!
- Jessica at Team Bensons
Very nice people in the shop but when…
Very nice people in the shop but when delivered 1 man wouldnt speak and they scratched the wall and didnt even let us know. Not impressed
12 February 2026
Reply from Bensons For Beds - Barnstaple
We appreciate your feedback. We're sorry the delivery wasn't satisfactory and for the damage. We'll address this to ensure better service moving forward and we contact you to discuss this further.
The member of staff was very polite and…
The member of staff was very polite and helpful with everything
The delivery was great all were very polite
The bed is fantastic no complaints
Would recommend
6 February 2026
Reply from Bensons For Beds - Barnstaple
We're happy to hear that our staff was polite and helpful, and that you are enjoying your fantastic new bed! We appreciate your recommendation!
New ottoman bed base and headboard
We recently bought a new ottoman bed base and headboard from bensons for beds in Barnstable, from entering the store to having the bed delivered everything was a very smooth process, the sales ladie was very helpful and listened to our needs and helped us get the product we wanted, The bed was delivered exactly on time and the delivery men were most helpful and respectful to our home, nothing was too much trouble, we are very pleased thank you
31 January 2026
Reply from Bensons For Beds - Barnstaple
We're pleased to hear that your experience in our Barnstable store and the delivery of your new ottoman bed base and headboard went smoothly. It's great to know our sales team listened to your needs and the delivery team were helpful and respectful. Thank you for your positive feedback!
Great customer service from Chloe
Great customer service from Chloe, she explained everything so well and was incredibly helpful and patient with all of our questions. Above all there was no pressure and we got space to look around by ourselves, which I always find refreshing in a sales environment.
3 February 2026
Reply from Bensons For Beds - Barnstaple
Thank you so much for the lovely review Emma! 😊 We’re delighted to hear Chloe took such great care of you — explaining everything clearly, answering all your questions, and giving you the space to browse without any pressure. That’s exactly the experience we want every customer to have. Thanks again for choosing us,
Megan at Customer Care
Excellent from start to finish.
From start to finish great, friendly and efficient service. The staff in store were very knowledgeable about all the beds on offer helping us to choose the right bed for us. The delivery guys were excellent finding solutions to get the bed into our bedroom. Thank you all.
28 January 2026
Reply from Bensons For Beds - Barnstaple
We're so glad to hear about the great, friendly, and efficient service you received! It's wonderful our staff's knowledge helped you choose the right bed, and that our delivery team found solutions to get it into your bedroom. Thank you,
Megan at Customer Care!
Everyone was great 👍
Helpful staff. Helpful delivery men from Tewkesbury. Everything was great 👍
29 January 2026
Reply from Bensons For Beds - Barnstaple
We appreciate you letting us know about your experience. We're so glad to hear our staff and delivery men were helpful and everything was great!
We hope to welcome you back soon!
Megan at Customer Care
This is the second time I have used…
This is the second time I have used Benson for beds in different places . I would recommend no pushy salesperson gave us plenty of time to browse
28 January 2026
Unprompted review
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you've had positive experiences with us in different locations. We appreciate your recommendation and value that you had time to browse without pressure.
Come back and visit us anytime!
Megan at Customer Care
Buying a new bed can be a minefield
Buying a new bed can be a minefield - so much choice, and such a variation in price. Sue was extremely knowledgeable, no pressure selling, just good sound advice.
28 January 2026
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you found the bed-buying process easier with our guidance. We appreciate your positive feedback on the helpful advice you received!
We were given good advice on the…
We were given good advice on the selection of beds in the store then left alone to test the beds without being disturbed. We chose the bed we wanted and then got twenty-five percent off, as it was their January sale, which was brilliant. Delivery was also excellent as they were happy to put the various parts of the bed where we wanted them. We have purchased previously from bensons and would always go there as our first choice.
23 January 2026
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you received good advice and were able to test the beds undisturbed. It's great that you got a discount and that delivery was excellent. We appreciate you choosing us again!
Very helifull staff.mum is disabled,but…
Very helifull staff.mum is disabled,but lady had patients and made sure mum was happy with what she was buying.Didnt rush her
2 January 2026
Unprompted review
Reply from Bensons For Beds - Barnstaple
We're happy to hear that our staff was helpful and patient with your mum. We appreciate you taking the time to share your positive experience.
A knowlege sales advisor and we were…
A knowlege sales advisor and we were left to have time to ourselves to discuss our purchase. Would recommend.
11 January 2026
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you appreciated the advisor's knowledge and the time to discuss your purchase privately. Thank you for your recommendation!
Reply from Bensons For Beds - Barnstaple
We’re so glad your delivery was quick and hassle-free – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
The sales lady was lovely helping us…
The sales lady was lovely helping us choose what we wanted
1 January 2026
Reply from Bensons For Beds - Barnstaple
We appreciate your positive feedback! We're so glad to hear that our sales assistant provided helpful assistance. Thank you for your positive review – Lauryn at Customer Care 💜
because it is what l wanted
29 December 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that our product met your expectations and that it was what you were looking for! Thank you for your positive review – Lauryn at Customer Care 💜
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