Bennettandhayes Reviews 5

TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

Website suggests it’s a UK brand but it…

Website suggests it’s a UK brand but it is in fact from China. The returns process is very difficult including a request to take a photo of the item. I now have an address to return the goods (in china) but the costs of return are down to the customer. This is not mentioned on their website. Feel foolish for being duped into buying from them believing them to be Uk based. Want to return all the items purchased as none are suitable.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible quality

The quality is really poor. To the point that the garment is not able to be worn. The material is cheap, the workmanship is dire.
Delivery times are long.
Avoid at all costs!

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

They are quick to take your money when you order, but if you require a refund, they seem to go all quiet on you. Have sent 3 emails now, and still no reply???

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Temu portal site at 4x the price - Avoid

This site lulls you into thinking it’s a high end London gentleman’s outfitters when in fact it’s an internet shop window for goods available from Temu. Worst part about it is items are described has being heavily discounted (£180 down to £45 for example) but the identical item us only £11 on Temu. Returns process is deliberately over complex to discourage you from sending items back. Reviews on the site are fake and links will not let you click to read them. Bottom line is do not buy from Bennett & Hayes

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam..10 days and still no returns info sent/no refund

Scam..2 weeks for item to arrive obviously from China. Poor quality polyester. Requested return, 10 days of emails and has never sent returns information, address etc for return, and has now 'disappeared' from online searches / presence. Do not purchase from them and beware they may have changed their name now. Google for verified independent reviews or check here before buying from them/similar sites. SCAM

21 April 2026
Unprompted review

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