Ben & Jerry's Reviews 2,246

TrustScore 2 out of 5

2.2

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many consumers expressed dissatisfaction with the quality of the product, noting a decline in taste and texture, with some describing it as "awful" or "disgusting." People also felt that the ice cream was overpriced, especially considering the perceived drop in quality, leading to a poor value for money. However, some customers also mentioned enjoying certain flavors, finding them creamy, flavorful, and a delightful treat. A few other people also felt that the product was amazing and tasted even better than expected.

What people talk about most

Product

People report ambiguous experiences with product. While some consumers praise the ice cream for its creamy... See more

Quality

Reviewers highlight negative aspects of quality. Many consumers express disappointment, noting that the ice... See more

Price

Users describe negative interactions with price. Many reviewers feel that the product is overpriced,... See more

Value for money

Reviewers express disappointment regarding value for money. Many consumers feel that the product is... See more

Based on these reviews

Rated 1 out of 5 stars

Overpriced and cheap quality ice cream...now they are plastering on social media to email your MP's regarding illegal immigrants in hotels? Won't be buying ever again Stick to making awful ice cream... See more

Rated 1 out of 5 stars

Your ice cream is shit why fo i need a saw to get ice cream out of the tubs you need to make your ice cream softer until you do i will not recommend or buy

Rated 1 out of 5 stars

Tried for the first time…overpriced junk. Bad ice cream even worse loser owners. Do not recommend to anyone with common sense and a functioning intelligent brain

Rated 1 out of 5 stars

Quality dreadful. Just sugar. I remember when phishfood was tasty. Im putting it in bin because im not wasting calories eating it. Even the chocolate thunks dont taste like chocolate.


Company details

  1. Food Products Supplier

Information provided by various external sources

Official site for Ben & Jerry's super premium ice cream, light ice cream, sorbet, frozen yogurt and novelties. Find flavor listings and nutrition facts for products, get franchise info, or use the shops locator to find Ben & Jerry's Scoop Shops.


Contact info

2.2

Poor

TrustScore 2 out of 5

2K reviews

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Rated 1 out of 5 stars

Stick To Making Ice Cream

Since when did it become appropriate for an ice cream company to force their political opinion down everyone’s throat via social media.

Stick to making ice cream.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Best ice cream ever.

Minterwonderland saved my winter, saved my life. It’s a nice creamy cold mint ice cream with chocolate. Honestly banging. Never put anything so good in my mouth. My tastebuds say yay whenever I eat it. And honestly it’s on sale quite a lot cos it’s a niche flavour but even when it’s six pounds i still pay to enjoy such a delicious delicacy .

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Very well rounded ice cream it's got…

Very well rounded ice cream it's got the 5 factors, soothing, creamy, tasty, refreshing, W aftertaste. Every time I have Ben & Jerry's I don't look both ways while crossing the street. It makes my mind twist in the feeling of flavour!!

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Chocolate fudge brownie ruined

Chocolate fudge brownie used to be my favourite , the brownie pieces when you would get them were HEAVEN . But they changed something and they are hard and horrible now , also the overall ice cream is just not as good. I WILL NEVER BUY THIS AGAIN

4 February 2026
Unprompted review
Rated 1 out of 5 stars

No longer good

I used to LOVE Ben & Jerry's vegan ice cream, which used to be made with almond milk and other more natural ingredients. Now they've changed the recipe apparently. I've just had it for the first time in a couple years (Bohemian Raspberry), and it's absolutely disgusting. I can't even finish this serving, because it's so unpleasant to eat. Bummer; this was supposed to be my birthday treat.

This is the last time I will ever buy from Ben & Jerry's. (I know things have changed there behind the scenes, and I was worried, but I had no idea it would have such a drastic effect on the quality.)

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Chocolate Therapy flavor

Just tried a newer flavor "Chocolate Therapy". It was indeed theraputic = wow!! I'll be getting more. Its on sale at Safeway for $3.99.
This site seems dedicated to complaints however, so sorry to disappoint.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

I found a dead baby possum in the cup…

I found a dead baby possum in the cup of my ben and jerry's ice cream; this is completely unacceptable, and I will be calling the manager and reporting this incident to the police. I did not think I would be getting corpses as a topping. Absolutely DISPICABLE!!!

25 December 2024
Unprompted review
Rated 1 out of 5 stars

Ben and Jerrys is gone

Ben and Jerrys used to be my favourite ice cream brand, however I have been so dissapointed recently, the worst was the last pint I bought, Chocolate Brownie, was awful, it was not that the brownies in it were bad its that they were not brownie, instead it was this strange powder. I just had to throw the whole carton in the bin. The taste and texture arent there anymore, the quality is dire which is not acceptable considering the price.

28 November 2025
Unprompted review
Rated 2 out of 5 stars

Chunky But No Monkey

I purchased a pint of Ben & Jerry Chunky Monkey on 11/15/2025. I purchased this flavor because I expected it to have that wonderful banana flavor that I was use too.
But there was very little banana flavor if any in the ice cream.
I want be buying this again
Wasted money

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Price ludicrous for the dirt they sell

Price ludicrous for the dirt they sell. Pure laughable joke, doesn't even taste remotely nice you would seriously be better and for cheaper to buy a bag of sugar and add food flavouring. Far better and cheaper ice cream makers out there stop wasting money on this over priced glorified dirt

30 October 2025
Unprompted review
Rated 1 out of 5 stars

No options for vegan gluten free or…

No options for vegan gluten free or lactose free that’s also gluten free.

All your dairy free ice cream have brownie chunks or cookie dough in so as a coeliac I can’t have these now.

Had to change to Swedish glacé instead.

27 October 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced and cheap quality ice…

Overpriced and cheap quality ice cream...now they are plastering on social media to email your MP's regarding illegal immigrants in hotels?
Won't be buying ever again
Stick to making awful ice cream & stay out of UK politics 😡

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Attitude fudge ripple

Just overly sweet with frozen pieces of tasteless stuff throughout. Obviously, people buy this for the vibe and the container, not the contents. What a great scam!

14 September 2025
Unprompted review
Rated 1 out of 5 stars

I bought some Ice cream the other day…

I bought some Ice cream the other day it was supposed to the Cookie dough brownie with Vanilla ice cream with chocolate top opened it and it was all chocolate tired to contact them well i have I've been utterly ignored ironic bearing in mind they are supposed to be "an ethically ran company who stands up for people rights" funny that it only applies when it suits them

13 September 2025
Unprompted review

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