Niccole was so great helping me with getting my new car insurance coverage. She’s very personable and will do, and did, everything in her power to optimize my coverage and also lower my cost. She knoc... See more
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I have nothing but good things to say about my experience. This was my first time calling and it was absolutely refreshing to speak with Heavenly. She was very pleasant, professional, and knowledgeab... See more
Our representative Keith Mccloud was amazing at getting a great and reasonable insurance policy with a great company! We are very happy with his service and our results. Thanks so much Keith!
Brien O'Brien was extremely helpful especially when my toddler decided to delete a vehicle off my policy. Conveniently my renewal was coming up and he went ahead and shopped around to get me a lower r... See more
Company replied
Company details
Written by the company
BenefitHub is the leading cloud-based marketplace and platform for discounts & perks and is fully customisable to meet the unique needs of organisations. Trusted by five of the top ten largest employers in the US, BenefitHub is deployed across more than 15,000 client organisations globally, serving over 14 million members. Through BenefitHub, members gain exclusive access to a diverse range of discounts, benefits, and perks, including millions of discounted event tickets, local deals and restaurant offerings. The marketplace includes over 300,000 vendor partnerships who enjoy privileged access to, and who connect with, our exclusive network of millions of engaged members.
Contact info
United States
- customercare@benefithub.com
- www.benefithub.com
4.7
Excellent
778 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
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Rep Brien Obrien was extremely helpful…
Rep Brien Obrien was extremely helpful and pleasant to work with. He helped me update my policy and save me money .
23 October 2025
Fernando was amazing
Fernando was amazing. Very professional and he took the time to explain everything to me
22 October 2025
Saved money!
My contact Brien saved me 200$ by bundling my auto and renters insurance!
21 October 2025
Brien O'Brien Is amazing
Brien O'Brien Is amazing! He was super timely in calling out to renew my policy! With his help he saved me over 1200.00 for my 6 month policy! So very grateful for benefit hub and Brien!
21 October 2025
The process was really easy and fast.
15 October 2025
Company is falsely advertising ticket prices
The company I work for offers discounts for their employees.
One of those discounts is Benefithub
Upon logging in I searched for tickets for the Big Apple Circus. Benefithub webpage states Exclusive Savings With your BenefitHub membership, you save money compared to other ticket sites!
I then selected tickets for Thursday Oct 30, 2025 7:00PM
This webpage shows Stand GG Row P tickets member pricing $78/ea with $87/ea crossed out.
So, I was expecting I was receiving $87 tickets for $78 and I placed the order for 2 tickets on 10/18/2025 at approximately 12:05pm.
I received an email from Tickets by BenefitHub with the subject line Ticket Delivery
Upon reviewing the tickets I noticed the cost of the tickets was $29.50 and not the $87.00 I was expecting.
I immediately called the number from the website at 800-350-3585 and spoke to Emma at the Kansas City location. I explained the situation above. Emma said she would have a supervisor call me.
While I waited for the supervisor to call me, I went directly to The Big Apple Circus website for tickets. I selected buy tickets.
I selected tickets for October 30th at 7:00pm, selected "Choose your seat" and saw more than 90% of the event tickets were available for purchase. I also noticed Section GG, Row P, Seats where selling for $29.50 + $7.10 fee
About 30 minutes later a gentleman by the name of Easton called me (ph 913-276-5047) and I explained the situation. Easton was extremely unhelpful and said there was nothing he could do and I was stuck with the tickets. I informed Easton if he wasn't going to charge me $29.50 each for the ticket then cancel the order altogether. Again, Easton refused. I mention he leaves me no other option than to dispute the charge with my credit card company and file a complaint with my employer and BBB. Easton reply was do whatever you want.
Clearly the company is falsely advertising tickets at $87 and delivering $29.50 tickets.
16 October 2025
Unprompted review
Reply from BenefitHub
Hi Gary - we're sorry to hear you had a bad experience using our platform. Tickets by BenefitHub (“BenefitHub”) is a reseller of tickets for live events and not the event box office or event venue. BenefitHub offers access to tickets for those live events that are sought after and in high demand.
The secondary ticket market, within which BenefitHub operates, is dictated by supply and demand. Live event ticket inventory availability and prices therefore fluctuate frequently and BenefitHub has no control over such fluctuations. If an event venue – e.g., via Ticketmaster - or the “primary” or primary rights holder – e.g., the promoter, producer or other party that puts on a live event - has inventory, their pricing and seat offerings will dictate. If the primary/venue has no inventory, including a specific section/row combination, that is where consumers can look to BenefitHub for assistance.
BenefitHub informs its customers to check other sites and do some due diligence, in order to ensure that they receive the pricing and/or seat location for a given event that they desire. All of BenefitHub’s ticket sales, including the customer’s ticket sales transaction, are accompanied by a disclaimer that explains the foregoing. Below is that disclaimer.
“*Please note: Tickets by BenefitHub is a trusted resale marketplace for in-demand tickets and is not the primary box office or venue. Ticket prices may be above or below face value. Always check the box office or venue price first and compare to the pricing and availability of Tickets by BenefitHub, including all fees.”
While BenefitHub does provide refunds for event cancellations, BenefitHub does not compensate customers where they believe after the time of purchase that they could have gotten better prices from the primary/venue.
Thank you for sharing your feedback and we will look to make this clearer on our platform.
Thank you, Brien O'Brien
Brien O'Brien was professional, informative and saved me a lot of money on my car insurance. He also took the time to already have a quote for me before we got on the call. You're the best Brien!
14 October 2025
Hi professionalism
I would like to express my sincere appreciation for the outstanding service provided by Brien O’Brien, the Agency Retention Advisor.
. Throughout my recent experience with him, Brien demonstrated exceptional professionalism, patience, and attention to detail. He went above and beyond to explain my coverage options clearly, answered all my questions promptly, and ensured that I received the best possible insurance solution for my needs.
13 October 2025
My rep went above and beyond in getting…
My rep went above and beyond in getting me the best rate possible.
13 October 2025
The information that I needed.
I called in looking for information on booking a flight. I was connected to Rubio, who was polite, courteous, and able to find the information I needed in a timely fashion. I received a good deal on a round trip. P
7 October 2025
Unprompted review
Brien saved me money on my car…
Brien saved me money on my car insurance. I really appreciate him. Plus he made everything easy. Thank you
7 October 2025
Having Megan as my benefit hub…
Having Megan as my benefit hub representative is amazingly awesomeperson!. She helped me so very much. She is the best thing since sliced bread. You guys really need to give her a tremendous raise, because she went above and beyond the call of duty. These days people like her is definitely out of the norm. Excellent customer service. If you lose her you've lost your mind.
7 October 2025
Great experience working with Brien…
Great experience working with Brien O’Brien! They were professional, responsive, and made the process of getting auto insurance quick and easy. Highly recommend for anyone looking for reliable service and peace of mind.
6 October 2025
Brian OBrien was thorough in his…
Brian OBrien was thorough in his assessment of the companies that would accept my SR22 circumstances. Brien was empathetic with humor in the right places and a peaceful nature.
6 October 2025
Great work
Great work, helpful and we don’t have to have to spend a lot of time on the phone.
3 October 2025
Brien was awesome!!
Brien was extremely helpful, pleasant to talk with, informative and made the process easy and breezy.
Thank you Brien!
30 September 2025
Saved me over $500
Brian was great! He helped me save over $500. He was courteous, patient, and helpful
26 September 2025
Megan was AMAZING!
Megan was fantastic! She explained everything about what was happening and was so kind. Most enjoyable experience purchasing insurance ever!
29 September 2025
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