Belvoir&Co Reviews 

Great support and professional service.
Had an issue with updating the order which was resolved perfectly after contacting.

I’ve received my 3 pair of glasses today, i live in the US and for glasses that feel like they should have been 30 dollars each pair i waited over a month for them to be made and to arrive i over paid for these glasses they definitely feel so cheap. It’s exactly what they have in the picture but you’d think the actual lenses would be made out of glass it’s all plastic and feels super cheap , does it look cheap ? No well to an extent, but they definitely do feel cheaply made. Overpaid in shipping then DHL sent me another payment for my glasses to be released which seemed unreasonable i sent BELVOIR an email and i was told basically it’s the US fault that I’m being charged this after i already paid near 25 dollars for next day shipping. All in all i guess i got what i paid for i was super disappointed when i realized how cheap they felt but they still look good. I will still use the product since i already paid but do i see myself doing business with them again ? No.

These guys ain’t come to play any games with the quality of the products and the actual range they have top top tier will always be happy to spend my money on Belvoir ‼️

Ive bought probably 6 pairs and they have ALL cracked. As much as i love the look i cant be changing glasses so often. So im done with belvoir unfortunately

Delivery was long but is what it is

UPDATE:"Respectfully", I completely disagree with your reply.First of all, your website is designed to mislead European customers. Reputable international brands display clear warnings about potential VAT and customs duties during the checkout process before payment is made. Hiding this information in a "dedicated shipping section" or at the bottom of a product page is a dishonest tactic to secure the sale.Secondly, do not dismiss my feedback on quality. I am holding the glasses in my hands, and they do not feel like a "premium-grade" or "luxury" product at all. They feel like cheap, lightweight plastic. My assessment of the material quality has nothing to do with the customs fee; the product is simply bad and overpriced for what it is.If you truly cared about customer experience, you would implement a clear, upfront warning at checkout for EU buyers. Until then, you are just tricking people into paying unexpected fees for a terrible product.

First Review
-I have never written a review for anything in my entire life, but this experience was so terrible that I felt forced to write my very first negative review. Avoid this brand if you live in Europe! I bought two pairs of the Mabel glasses (Silver and Gold) and it was a complete rip-off. The website doesn't clearly warn you, but because they ship from outside the EU, the package got stuck in customs. I had to pay an extra €30 just to get it released, which was almost half the price of the order itself. To make things worse, the glasses are terrible. The material feels incredibly cheap and poorly made. This is a trap. Don't fall for it like I did!

Ordered a pair of diamond cut glasses utilizing a 2 for 1 offer. Glasses arrived in a damaged box and they looked different in person so requested an exchange for different styles. Sent the glasses in their original individual boxes in a re-enforced padded envelope because the box had arrived damaged. Two weeks later they returned the same glasses citing that they were not returned in original packaging. As mentioned the glasses were in their original boxes.

Overall very poor customer service and the company looked for a reason not to accept the exchange. I am a glasses enthusiast and Belvoir missed the opportunity to retain a multiple-order customer. I would recommend that they cater better to customers.

In response to the reply from
Belvoir: The lens cloths were included in the pouches, the glasses were unworn so the point around condition is untrue. The original box was damaged on delivery, if the glasses were returned in the same box they would have not reached its destination.

Poor service and no accountability on the part of the company.

The success of a customer facing business hinges on the satisfaction of its customers, Belvoir would be well advised to take this into consideration.

I waited a month for my order because I got prescriptions glasses. I got the Bogo promotion. Once it was finished processing it took about 3 days to ship through DHL . Because I’m in Canada there was a charge import of $26 . Which is okay it’s coming from the UK. The Glasses are very beautiful I got the Mabel gold frame transition Brown with diamond cut and the smoke stealth sunglasses. Very beautiful no issues. It came fast in my opinion. I love the care they took with delivering it and adding cleaning cloths and extra nose pads and a tool to tighten and fix if anything. I recommend and will buy again !

Offering deals to get you involved then don’t follow through with the deal they offer, emailed stating I’d get 2 for the price of 1 then refused the deal to me.

Granted they have issued a refund for me when requested which is positive.

The customer service team was rude when messaging over socials, it’s a brand ran on the fact some footballers use the product but don’t treat the generic person with quality.

I love the glasses, I'll buy more from them.

To who it might be connected!
Belvoir&Co great sunglasses collection.
2x1 pairs.Gold Kennedy green and Larson smoke.
I must admit that I was skeptical before placed the order, I am happy with my sunglasses.
1-the quality is very good and price wise is even better.
2-Customer service has been excellent quick reply and quick delivered.
3-I do recommend your products.

Kind regards

Andres J R Martínez

The glasses were amazing in style and in shading.. the delivery did not take long from UK to UAE. The price is reasonable. I had an issue while purchased but they replied in a short notice and confirm the issue. This is our 8th pair for me and my sister.

Man the glasses I received are fire 🔥 I reside in the USA Detroit Michigan where we are home from the Cartier buffalo horns and I want to bring this style to the states

Great Quality!

Amazing quality and fast delivery

Ordered for next day delivery paid extra never came. Not happy 👎🏼

I recently picked up a pair of glasses from Belvoir&Co, and I couldn’t be happier with the decision from start to finish, the experience has been seamless, but what really stands out is the caliber of the product. I love the way their products are made of high standard and quality with the best of in mind. They are the best eyeglass makers on Earth to me for the authenticity and genuine beauty of eyewear’s! Thank you so much Belvoir&Co team!

I was shopping around for where to buy sunglasses and found Belvoir&Co. I went to trust pilot and saw a 3.7 which made me second guess until I read the bad reviews which all come down to the customer not bothering to read the terms and conditions or just lying. Which is sad because I bought 2 pairs and they arrived in only a couple of days. Both came with a carry case for each and cloths for each, amazing quality frames and thick lens. Couldn't be happier and its honestly a shame that idiots have dragged the rating down. I have forgotten the name of the staff member replying to the comments on this site but I wanted to say keep it up. Your amazing no nonsense replies were the main reason I bought these glasses.

Extremely impressed by the quality of the craft and the elegance of the style. Delivery in the UK was very quick and I have already ordered my second pair.

I don’t know how you all feel but whenever I put on belvoirco glasses on! My Aura multiplies fr! I love them.