Three months of rent withheld and no accountability
I instructed Bellrivers Real Estate to manage my property and collect rent on my behalf.
In November, Bethany at Bellrivers confirmed that rent was being collected from my tenants, but stated that due to issues with Bellrivers’ bank, the funds could not be released to me until a few days later.
That explanation was given over two months ago. It is now three months later, and I have not received a single penny of rent.
Since providing that explanation, Bellrivers has failed to resolve the issue and has become effectively unresponsive to repeated emails, phone calls, and messages. No written reconciliation, no payment timeline, and no meaningful update has been provided.
The prolonged failure to remit rent they confirmed was collected, combined with total lack of communication, raises serious concerns about professional standards and client-money handling.
I would strongly advise landlords to exercise extreme caution and to independently verify rent collection and transfers if dealing with this agency.
Based on my experience, I cannot recommend Bellrivers Real Estate.








