Begg Shoes Reviews 

885
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and express genuine delight at receiving thoughtful handwritten notes tucked inside their packages. Many shoppers note that the online store is very easy to navigate, offering a fantastic selection of comfortable and high quality footwear. Some reviewers were not happy with occasional delivery hiccups, such as parcels being temporarily returned due to address errors or receiving somewhat damaged packaging. Despite these minor concerns, consumers remain deeply impressed by the attentive staff and overall service, confirming they intend to shop here again.

What people talk about most

Product

Reviewers mention positive feedback about product quality and comfort, noting that shoes arrive in pristine... See more

Delivery service

Customers report widespread satisfaction with the speedy delivery service, noting that orders frequently... See more

Service

Clients share positive opinions on service, consistently highlighting the friendly, efficient, and attentive... See more

Order

Reviewers highlight positive aspects of the order process, describing it as simple and easy to complete... See more

Staff

People report positive experiences with staff, highlighting their friendly, efficient, and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am... See more

Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful pe... See more

Rated 5 out of 5 stars

This was my first time shopping with Begg shoes, although on this occasion the item I chose wasn’t suitable, I must say that I would have no hesitation buying from this company again. Excellent servi... See more

Rated 5 out of 5 stars

Excellent! I ordered my shoes late in the evening, selected 1st class delivery for a small fee and got my shoes in less than 48h. The shoes were just as described and what was really wonderful was to... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

885 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(885)

183 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient and friendly

Very efficient and friendly. I had never heard of them so called to make sure they were legit before ordering the beige vivo barefoots sold out everywhere else.
Quick delivery plus label included if I needed to return ( I didnt) Even included a little handwritten note saying thank you for shopping with them.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service …

Always get a great service from Shoes at 105 Elgin. The manager Cheryl and her staff are extremely helpful there and at the other premises in Elgin.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Was trying to replace my favorite Hoff trainers and came across them on the Begg Shoes website - ordered on 22 June and received in Cork, Ireland this morning (25th) perfectly packaged with a little thank you note - delighted! Will be recommending this company

25 June 2026
Unprompted review
Rated 5 out of 5 stars

First class.

Ordered 2 pairs of shoes on Friday morning, received them Monday lunchtime first class service. Have used them previously would not order from anywhere else,excellent choice of top brands.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Great choice of sandals!

Great choice of sandals from lots of brands, ease of ordering and very speedy despatch and delivery.
Personal note included from the despatching store makes a difference.
I've ordered previously from Begg Shoes and always had a great shopping experience.
Thank you, lovin' my Remonte sandals (again!)

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable, high quality, H fitting Clarks Shoes, well priced.

Having a need for an H fitting shoe is a problem. The Clarks Cotrell Edge shoe is a perfect fit for me, and Begg Shoes was the only store that had my size, colour, and style when I searched.
The price was competitive, and the waterproof packing and prompt service was excellent. These shoes are very comfortable. I will be ordering a second pair now. Thank you very much.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Perfect all around

Amazing customer service & shoes arrived in immaculate condition. Ordered shoes online & it couldn’t be more simple! The personalised, handwritten note that came in the shoebox was such a perfect touch. Huge thank you for your amazing service, will be ordering from you again!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Competitive pricing and great service

I ordered some Skechers online for my husband - first time ordering from Begg shoes. Competitive pricing, free delivery, and they offered half sizes which I needed and some other retailers didn't stock. I didn't have to wait long for the delivery and there was even a personal note in the order thanking us for supporting an independent business. Would definitely use again

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great options for orthotics

Emma at the Perth store was incredibly helpful and patient. I managed to find two pairs of sandals (one had to be posted out to me) that could take my orthotics and a pair of trainers. Emma took time to understand my feet issues and brought out an array of footwear for me to try. The pair that arrived by post, arrived quickly and fit really well. Fabulous service.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Top Class shoe seller

Top Class shoe seller. Hard to find service better! Super fast delivery and shoes arrived in pristine condition. Feel happy that I can support such a quality family business. Thank you.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Teva Ladies Sandals

Really easy to order on line, order came super quick and I’m so pleased with my Teva Tirra Sport Sandals. Nice to order from an independent family business.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

I needed a pair of hiking shoes….

I needed a pair of hiking shoes and saw something in the window. When I asked to try them on in my size Kali went to look and brought out 5 boxes. The shoe I asked for they didn’t have in my size in that colour but they had other types. I bought a pair that fit better than the one I was looking at. They feel great. Thank you.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

The shoes I ordered were exactly as I…

The shoes I ordered were exactly as I wanted,perfect fitand excellent quality. They arrived well packed within a week of my order. I was kept up to date with the progress of my order too .The really nice thing was the hand written note from Abby thanking me for my order 😀

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Good communication. Speedy dispatch. Great service. Would have been easy to make a return with label printed though I didn't beed to. Thank you!

26 May 2026
Unprompted review

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